Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, often exceeding several hours, leading to frustration and dissatisfaction.
Staff Professionalism
While some reviews praised the staff for being friendly and professional, others highlighted instances of rudeness and unprofessional behavior, particularly from front desk personnel.
Quality of Care
Feedback on the quality of medical care was mixed; some patients appreciated the thoroughness and compassion of certain doctors, while others felt dismissed or inadequately treated.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the overall experience for many customers.
Physical Therapy
The physical therapy team received high praise for their professionalism and effectiveness, with several patients expressing satisfaction with their treatment.
YZ
y Zezi
Nov 12, 2025
1.0
El chico que está en recepción no da buen trato .....sobre todo para los que no hablamos el idioma.... Llas doctoras y la enfermera que me atendieron son muy amables y comprensibles a la hora de atender y buscan la manera de comunicarse si saber hablar español....pero los de recepción son muy mal educado y no tienen calidad de atención con las personas.... Y sobre todo no tienen empatía cuando llega un hispano
DD
dariohernandez1989
Nov 11, 2025
1.0
First visit there I had no complaints but my last visit at this concentra it was really unpleasant. The personnel in the front desk seemed to be reluctant to do their job as if she had an attitude issue. The assistant that took my vitals she was very efficient, quick to help and fast to do her job. Then she asked me to wait for the nurse in a room, it took the nurse/doctor an hour and 20 minutes to come to my room. After an hour of being waiting for an hour I stepped out of the room to get the doctor myself. I come out and explained the situation that I’ve been waiting for so long then it took her 20 minutes to get to the room which is about 15 feet from where she was. I lost 3 hours of work because of someone’s lack of efficiency. Seems like there’s management issues at this place.
LD
Lillian Dean
Nov 5, 2025
1.0
Wait is horrible..only need a physical for new job and been here for 2 hrs...need more doctors or something just horrible..never waited this long in south jersey where I live.
RC
Rebeca Colon
Nov 3, 2025
1.0
11/03/ 2025 3:07pm The worst Concentra I have ever visited in my life.
First of all, I came from the state of Connecticut after transferring from there, and the first thing that happened was that I called to make an appointment, but they told me I didn’t need one—without even letting me finish explaining the reason for my call.
I went the next day, and they refused to see me because I didn’t have an appointment, and they also said there was no doctor available at that time. They even refused to provide me with a work excuse.
I returned the following week on the day of my scheduled appointment, around 11:25 a.m. (my appointment was at 11:30 a.m.), and the worst part was the absurd waiting time—around an hour in the waiting room, and then another hour and a half inside. If you complain, they take even longer. When they finally apologize, it’s for some random reason, and they still don’t perform a proper examination.
This wasn’t even my first visit—it was a follow-up, and I already have a medical record there. They don’t listen to anything you say, and they don’t even let you express your situation. No matter how much you try to explain, they just do whatever they want.
I am a patient with an acute myofascial strain of the lumbar region, and the doctor didn’t even give me proper work restrictions—she simply placed me in a normal work area with “limited bending,” even though my limitations are part of an ongoing treatment, not temporary.
It’s unbelievable that even though I tried to explain and brought someone to help translate for me, she just stood up and left the room without letting me speak when I told her that I couldn’t walk for more than five minutes because of my severe back pain. Her only response was to tell me to call Amazon or my workplace, when she, as the doctor, is the one responsible for taking the next steps.
It’s truly disappointing that people study to do a job like this. I ended up leaving at 2:10 p.m. without any reasonable explanation or solution.
Dr. Robin Moore, D.O. is a disgrace as a doctor.
AT
Akiay Taylor
Nov 3, 2025
5.0
As soon as you walk in the door, the staff is very inviting, The place is very comfortable and clean great attitude. My favorite is Dr. Moore. She’s such a diva and down to earth and that’s what we need today.physical therapy staff is excellent. my overall experience has been a wonderful day
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 2542 Brunswick Pike, Lawrenceville, NJ 08648, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which payment methods does Concentra Urgent Care accept?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have any professional associations?
Yes, it is a member of the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on Concentra's profile to set up an account.
What should I know about nearby dining options when visiting Concentra Urgent Care?
SUBWAY, a sandwich shop, is located nearby, offering convenient dining options before or after your visit.
Are there any nearby accommodation options near Concentra Urgent Care?
Yes, Luxurious Studios hotel is close by, which could be convenient for visitors requiring nearby lodging.
What local services are available near Concentra Urgent Care for personal care and grooming?
Shades of You Unisex Salon and Kayla's Pretty Paws Luxury Pet Spa and Boutique offer beauty and pet grooming services near Concentra Urgent Care.
Which languages are supported at Concentra Urgent Care?
Services at Concentra Urgent Care are provided in English.