Planned Parenthood - Hackensack Health Center

3.6
144 reviews

About

Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Hackensack, NJ for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Hackensack Health Center
575 Main Street, Hackensack, NJ
07601, United States

Hours

Reviews

3.6
144 reviews
5 stars
87
4 stars
6
3 stars
3
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being kind, professional, and attentive, particularly highlighting the care provided by specific nurses like Yvonne.

Wait Times

Several reviews mentioned long wait times, with some customers experiencing waits of over two hours, even with appointments.

Customer Service

Feedback was mixed regarding customer service, with some praising the front desk staff while others reported rudeness and unhelpfulness.

Facility Cleanliness

The clinic was frequently described as clean and well-maintained, contributing positively to the overall experience.

Appointment Issues

Multiple customers expressed frustration with appointment scheduling and communication, including issues with walk-in policies and lack of notifications for cancellations.
  • VI
    Victor I.
    2 days ago
    1.0
    I walked in on Saturday 1/10/26 at 12:15pm. I was told that they are not taking any more walkins for the day and I left. Saturday hours are posted as 8am to 4pm. This does not seem to be very welcoming or accomodating of them maybe they should update their hours on the website to reflect this. People could have driven hours to this location and still have been denied service 4 hours prior to closing time
  • HP
    Helen Phipps
    4 days ago
    5.0
    I was at planned parenthood today. I have been trying to get an appointment here because I do not have insurance when I arrived I was treated by Chanel at the front desk. She helped me throughout the whole process and was extremely attentive and thorough. Emma was my attendant and the nurse practitioner was so gentle and careful. They all listened to my needs and never made me feel judged. The office is uniting and clean. You can feel the care put into everything they do. There seemed to be about 4 workers in total including the 3 I mentioned and they are giving every client the same attention and care. Planned parenthood is always packed with people looking for attention and this team has their roles down pat. Everyone gives the same care and attention and is doing their best to get you in and out a quickly as they can. I would definitely go back here and would recommend anyone looking to talk about delicate information regarding their bodies and symptoms. It’s a place where there is no judgement and it is truly felt by how the staff cares for each person.
  • IM
    Iryna Menabde
    4 days ago
    5.0
    Great experience. Very helpful and professional staff. Big thanks for Emma, they took the time to answer my questions and made the whole process easy
  • RO
    Rudi Oosting
    Dec 16, 2025
    5.0
    I went in for a regular check up. The office is very nice and the staff was fantastic. Very helpful, very friendly. I went on a weekday shortly after they opened, I was in and out super quickly. When I was leaving I noticed the waiting room was a lot fuller than when I had arrived. That being said, I brought a book with me because I can imagine that a community based health provider that takes walk-ins could have long wait times. Overall a very positive experience.
  • AJ
    Andrea Jerez
    Dec 8, 2025
    1.0
    Si necesitan un lugar con buena logística y realmente eficiencia donde lleven el control sobre todo donde se sientan seguras en un proceso creo que este no es el más indicado espere por más 2 horas en mis dos visitas es demasiado lento el proceso y no son muy precisos en las instrucciones más importantes y en el post no tiene nada de control en lo que sigue después de un procedimiento en lo personal no lo recomendaría y jamás me contactaron

Frequently Asked Questions About Planned Parenthood - Hackensack Health Center

What health services does Planned Parenthood - Hackensack Health Center offer?

The center provides emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Hackensack Health Center located?

It is located at 575 Main Street, Hackensack, NJ 07601, USA.