Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
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- KLKathleen LatzFeb 7, 20215.0Thank you to Christina and Maria for helping to arrange for a caregiver for my mother in law on short notice. My mother in law was hesitant because she had a bad experience with another agency. Thankfully, Maribel has been wonderful. She is kind, soft spoken with a great sense of humor. My mother in law enjoyed the company and assistance she provided. She also cooked healthy meals and my mother in law actually put on a few pounds that she really needed to do. She has regained her strength and we cannot thank Maribel and the rest of the team enough. I highly recommend this agency.
- WVWendy G ValleryAug 2, 20195.0We had a prior agency. This agency is sooooo much better in all ways. I have one primary contact here whom I can text at any hour and he responds very quickly. Although their hourly rate was a few dollars higher than our previous agency they are worth the extra. Also they were willing to structure a lower total hour minimum per day. So we actually enjoyed overall savings with a higher level of care, dependability in aides, and superior customer service. Their invoices are always correct (can’t say that about prior agency) and they work directly with our insurance carrier for the partial payment that comes from the long term care insurance. I can’t recommend this agency enough!
- JCJJ CeleJun 30, 20175.0I have tried a few Home Care companies for my parents. I had the same problems with all of them. The aides were always late. After assisting with dressing and bathing, they spent most of the time sitting around doing nothing... Then I tried Home Care Assistance, what a difference! The manager told me all of their aides drive so there would be no issues with them getting to work. She also told me that their aides were trained in how to engage clients in activities and socialization. ALL TRUE! I am so amazed with the quality of Home Care Assistances service that I was prompted to write my 1st ever review. The aide engages my father in all kinds of activities and games. She takes them on social outings. The Nurse put a binder full of word games, exercise and other activities in the home for the aide to use with my parents. The aide includes my mother in cooking meals and has my mother instruct her in how to cook some of my mom’s “signature” dishes. The Aides, the Nurse, the office staff all Wonderful!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What type of services does TheKey - Senior Home Care provide?
TheKey offers in-home care for seniors and adults with disabilities, including respite care, senior personal care, elder care, and companionship using their Balanced Care Method.
What hours does TheKey - Senior Home Care operate?
TheKey provides care services 24/7 throughout the entire week, including holidays, weekends, evenings, and overnight.
How can I contact TheKey - Senior Home Care?
You can contact TheKey by calling +1 201-621-5472 or emailing careteam@thekey.com.
Where is TheKey - Senior Home Care located?
TheKey is located at 23 North Dean Street, Englewood, NJ 07631, USA.
Does TheKey accept long-term care insurance?
TheKey is an approved provider with most major long-term care insurance carriers and offers a free service to help clients with the claims process.
How does TheKey ensure safety and protection during COVID-19?
TheKey follows CDC guidelines and local protocols, provides appropriate PPE, and most caregivers and team members are fully vaccinated against COVID-19.
What is home care and what tasks do caregivers perform?
Home care is supportive assistance provided by professional caregivers in the home or community, including tasks like running errands, meal preparation, shower assistance, fall prevention, and cognitive stimulation.
What nearby places can I visit when coming to TheKey's location in Englewood, NJ?
Near TheKey, you can visit places like Barber Anatomy for grooming, Ayesha Studio and Gallery for jewelry, and Cupcakes By Carousel for bakery treats, making your visit more enjoyable.
Are there convenient services close to TheKey that clients might find helpful?
Yes, nearby services include TheKey Bergen County home health care, Kitchen & Flooring Gallery for home needs, and Elivate gym for active lifestyle options in Englewood.
How can nearby transit or shopping options assist customers visiting TheKey?
Customers can utilize nearby shops like My Daughter's Wedding and Portage bridal shops for special occasions, or visit salons like DaVinci Hair Studio and Moxie Salon And Beauty Bar to look their best during visits.