Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.7
1,436 reviews
5 stars
817
4 stars
149
3 stars
79
2 stars
57
1 star
334
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessively long wait times, often exceeding several hours, even with appointments.
Staff Professionalism
While some reviews praised the staff for being friendly and professional, others highlighted issues with rudeness and dismissiveness, particularly at the front desk.
Facility Cleanliness
The facility was frequently noted as clean and modern, contributing positively to the overall experience.
Communication Issues
Several customers expressed frustration with poor communication regarding follow-up procedures and appointment management.
Mixed Experiences
Overall experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- YMY/J M/I1 day ago5.0Yes thank you the visit was pleasant and was taking care at a reasonable time 👍🏾
- YSYana SuazoDec 30, 20251.0Came at 7:50am, 6 people ahead of me. After registering at 8:10 I proceeded to wait until 10:04 where I completed my appointment in 15 minutes. Left at 10:22 and was called back after I already left because they'd missed a screening,.. I come back only to be told everything was already evaluated after waiting again. I could endure the wait time but it just sucks how disorganized my experience was.. it wasnt respectful of my time or patience.
- MVMichael VelychkoDec 29, 20255.0Very friendly people work here. The office is very clean. They work fast. There is TV screen and magazines at the waiting area. I am truck driver, visited the place twice: February and December for my drug test and medical card.
- EEELFLEDADec 22, 20255.0The system is very organized. Waiting time is short as long as you arrive at the appointment site on time. The staffs were very kind and eager to help the patient. The facility was clean and all the therapy machines and beds were maintained clean and neat.
- DHDave HunterDec 16, 20255.0Only if I had started with this site my experience with concentra would have been different. The staff was pleasant, the atmosphere was great, and so much different from the Newark site. If there's another I would choose Elizabeth 💯 over the Newark site.. The Newark staffs and doctors need an overhaul customer service training...
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays like November 27, December 25, and January 1. It operates with reduced hours on December 24, opening from 8:00 AM to 3:00 PM.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 615 Division Street, Elizabeth, NJ 07201, United States.
What payment options are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, Concentra Urgent Care does not have wheelchair accessible restrooms available onsite.
Are there any nearby medical facilities near Concentra Urgent Care?
Yes, nearby medical facilities include Fresenius Kidney Care Elizabeth and Concentra Medical Centers, which provide dialysis and general health services respectively.
What are some nearby service providers related to shipping and logistics near Concentra Urgent Care?
Nearby shipping and logistics service providers include Polamer Services Inc, STAPLES LTD, EZ Worldwide Express, and Van Brunt Logistics & Warehousing.
Can customers easily access parking or car rental services near Concentra Urgent Care?
Yes, nearby parking options include Park2Fly Newark Airport Parking and Park2Go Newark Airport Parking. Enterprise Rent-A-Car is also available nearby for car rentals.
What are some local businesses near Concentra Urgent Care that customers might visit before or after their appointment?
Local businesses near Concentra Urgent Care include Columbia Cheese Co., known for groceries and pizza, and Diamond Wings Supplies, a pet store and service provider.