Concentra Urgent Care

3.7
1415 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
615 Division Street, Elizabeth, NJ
07201, United States

Hours

Reviews

3.7
1,415 reviews
5 stars
804
4 stars
150
3 stars
76
2 stars
56
1 star
329

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported extremely long wait times, often exceeding several hours, even with appointments.

Staff Professionalism

While many reviews praised the professionalism and kindness of the medical staff, several customers noted rudeness from front desk personnel.

Customer Service

Overall, customer service experiences varied widely, with some praising the attentiveness and care of staff, while others expressed dissatisfaction with the front desk's attitude.

Facility Cleanliness

The facility was generally described as clean and well-maintained, contributing positively to the customer experience.

Mixed Experiences

Customers had mixed experiences regarding the quality of care, with some highlighting excellent treatment while others reported feeling dismissed or poorly treated.
  • OC
    Oscar Castro
    6 days ago
    1.0
    The worst place for an exam
  • SE
    SONIA ECHEVARRIA
    Nov 12, 2025
    5.0
    Very busy place but I was seen quickly. Nice environment and very clean. I was most impressed with the handwashing done by the staff that care for me. The doctor was professional and quite knowledgeable. Most importantly, the doctor was warm and friendly!! I highly recommend Concentra!
  • NP
    Neville Pitts
    Nov 3, 2025
    5.0
    As is not my first time there,but like anytime I've utilize Concentra's services,it's been great.They give you an estimated time that you'll be seen and Everytime,I've been seen way ahead of that estimated time.They deal in straight professionalism as is to make you comfortable and they strive to treat you with all fairness afforded.When you follow their directions,the process is always smooth.Great Place to get your service done.
  • DK
    Dannielle Keen
    Oct 28, 2025
    1.0
    This place is horrible. They give you an appointment but it might as well not exist because they usually run at least an hour late. The first time here I sat bleed profusely all over the floor in the waiting room and it took about 35-45 mins for anyone to care to bring me back to get it cleaned up.
  • RL
    Ronnie Lima
    Oct 20, 2025
    5.0
    I arrived on time ana was taking in, right away the nurses that assisted on both occasion we were very pleasantl.. and always asked if I was poor If there was anything I bed!!!!!

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.