Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.5
439 reviews
5 stars
230
4 stars
42
3 stars
28
2 stars
14
1 star
125
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers consistently reported extremely long wait times, often exceeding 2-4 hours for simple procedures.
Staff Professionalism
While some staff members were praised for their friendliness and professionalism, others were criticized for rudeness and lack of care.
Service Efficiency
Many reviews highlighted inefficiencies in service delivery, with patients experiencing delays in being seen and receiving results.
Facility Conditions
The facility received mixed feedback regarding cleanliness and comfort, with some noting a clean environment while others mentioned discomfort in the waiting area.
Overall Experience
Overall, customer experiences varied widely, with some expressing satisfaction with the care received while others were highly dissatisfied with the service.
- RARossy Aguirre5 days ago1.0Very short staffed. When I walked in I stood there waiting for someone to come in and check me in. Just came in for a TB test for work (this test takes 5 minutes) and I waited there for 30+ minutes. She told me they only had one doctor there that could administer the TB test. Staff aren’t very communicative too when I stood there for a check in, she asked me a couple questions and then looked at her computer for like 5 minutes and then I asked her if it’s alright if I go sit down and she then told me that she had more questions. Just feels very unprofessional, IDK how this place is still standing tbh.
- ALAl LupianoNov 17, 20251.0Having a set appointment means nothing - you will still wait. My annual physical was scheduled far in advance for 9:30am. As always, that does not equate to prompt service. I was not seen until 10:50am. Once the physical began, we ran into issues with the eye testing machine - either it was malfunctioning or the technician did not know how to operate it. Between exams, I was asked to wait in a room until the next technician/doctor was available to see me. I waited 25 minutes to see the x-ray technician. Upon completion I was again put into a room to wait. Next, after sitting patiently for almost 45 minutes, I finally ran out of patience and complained to the nurses on staff. Finally, after 65 minutes of waiting, I saw the doctor (who was very polite but obviously frazzled). She appeared to be the only doctor on staff and was bouncing from patient to patient. All in all, my annual physical at Concentra took nearly 4 hours to complete...this is completely unacceptable. This is compounded by the fact you can't eat of drink the night before and must come "fasting". There always seems to be excuse after excuse why the wait is exorbitant, , but nothing ever changes. I've been going to Concentra for my physicals for almost 35 years...it used to take maybe an hour. But for the past 10+ years, it averages anywhere from 3 hours to 4 hours - start to finish. My advice - do not use Concentra for annual workplace physicals. Go anywhere else!
- FGFroilan GreenNov 3, 20253.04 hours to perform a DOT/Drug test that only took 20 minutes when i was assisted.
- BPBailey PaulesOct 23, 20251.0Absolutely horrible service. Be ready to wait over an hour to be seen anytime you go. The place is in absolute disarray. As a patron this place is honestly horrible. You have a better shot going to the emergency room.
- VVV3ngSep 29, 20251.04 hours for a DOT physical… do not come here, there was 1 person in the waiting room when i got in. Said they only have 1 doctor here. AVOID
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Edison NJ provide?
Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical and Occupational Therapy, and Drug Testing.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open from 8:00 AM to 5:00 PM Monday through Friday.
Is Concentra Urgent Care open on weekends and holidays?
The clinic is closed on Saturdays and Sundays. It is also closed on holidays like November 27, 28, December 25, and January 1. On December 24, it operates from 8:00 AM to 3:00 PM.
Where is Concentra Urgent Care located in Edison?
It is located at 16 Ethel Road, Edison, NJ 08817, USA.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 732-248-0088 or by fax at +1 732-248-4408.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/new-jersey/newark/edison-ethel-rd-urgent-care/, a Facebook page, Instagram handle @concentrahealth, and Twitter @concentra.
What popular dining options are near Concentra Urgent Care?
Nearby dining options include Super Duper Deli, Dunkin', Crazy 4 Falafel, Douglas Pizza, Red Onion Edison Chinese Restaurant, Hibachi Express Edison, and Bella Mama pizza restaurant.
Are there banking facilities near Concentra Urgent Care for convenience?
Yes, nearby you will find Bank of America Mortgage, Bank of America ATM, Bank of America Financial Center, Columbia Bank, and a LibertyX Bitcoin ATM.
What nearby medical or health-related facilities are near Concentra Urgent Care?
Near Concentra you can find A1 Dental, Pristine Dentistry, RWJ Cardiac Rehab at Edison, and Pemcare among other healthcare providers.
What other services or shops are close to Concentra Urgent Care?
Close by are Sherwin-Williams hardware store and commercial paint store, Waynsys IT services company, Elite Nails beauty salon, and Western Union money transfer services.