Concentra Urgent Care

4.0
1237 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
283 Piaget Ave, Clifton, NJ
07011, United States

Hours

Reviews

4.0
1,237 reviews
5 stars
797
4 stars
118
3 stars
60
2 stars
38
1 star
224

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding 2-3 hours, even for scheduled appointments.

Staff Attitude

Feedback on staff attitude was mixed; while some praised the friendliness and professionalism, others reported rudeness and unhelpfulness from front desk staff.

Cleanliness

The facility was generally noted as clean, but some reviews mentioned issues with restroom sanitation.

Service Quality

While some customers had positive experiences with the care received, others expressed dissatisfaction with the quality of service and communication from medical staff.

Communication Issues

Several reviews highlighted problems with communication, both among staff and between staff and patients, leading to confusion and frustration.
  • MY
    mohymin y
    6 days ago
    5.0
    I thought the personnel working there are my family, you will feel safe and comfortable dealing with them.
  • JK
    Jim Keane
    Nov 10, 2025
    5.0
    Stopped in for a follow up at the Clifton, NJ, location. Everyone I interacted with were so helpful and it was greatly appreciated!
  • NM
    Natalia M
    Nov 10, 2025
    2.0
    Wait time is incredibly long. Walk in especially, taking around 3 hours to get in, and walk ins no longer being accepted after a certain time. The doctor I had my first visit was incredible. She was kind and compassionate and knew what she was doing, and she is the only reason the review isn’t a 1 star. My second visit for a recheck, I had an appointment and it still took about an hour to get in. Once in, the doctor (different than the first) asked me to follow her finger and that was it. Missed half a day of work to follow a finger. Wouldn’t come back here if i could avoid it in the future.
  • CC
    Carolina Comparini
    Oct 31, 2025
    5.0
    Very clean, great customer service 👍 you just will be waiting a long time!!! I was there 3 full hours and it wasn’t that busy!! So good luck
  • LS
    Louie Sciancalepore
    Oct 27, 2025
    5.0
    The staff are amazing very helpful and kind.The Doctors need to be more clear with there notes when it comes to restrictions. But otherwise everything is great.

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care in Clifton provide?

Concentra Urgent Care provides occupational health services including injury care, physical and occupational therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours for Concentra Urgent Care in Clifton?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours vary, with some holidays closed and limited hours on others.