Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, often exceeding 2-3 hours, even for scheduled appointments.
Staff Attitude
Feedback on staff attitude was mixed; while some praised the friendliness and professionalism, others reported rudeness and unhelpfulness from front desk staff.
Cleanliness
The facility was generally noted as clean, but some reviews mentioned issues with restroom sanitation.
Service Quality
While some customers had positive experiences with the care received, others expressed dissatisfaction with the quality of service and communication from medical staff.
Communication Issues
Several reviews highlighted problems with communication, both among staff and between staff and patients, leading to confusion and frustration.
MY
mohymin y
6 days ago
5.0
I thought the personnel working there are my family, you will feel safe and comfortable dealing with them.
JK
Jim Keane
Nov 10, 2025
5.0
Stopped in for a follow up at the Clifton, NJ, location. Everyone I interacted with were so helpful and it was greatly appreciated!
NM
Natalia M
Nov 10, 2025
2.0
Wait time is incredibly long. Walk in especially, taking around 3 hours to get in, and walk ins no longer being accepted after a certain time. The doctor I had my first visit was incredible. She was kind and compassionate and knew what she was doing, and she is the only reason the review isn’t a 1 star. My second visit for a recheck, I had an appointment and it still took about an hour to get in. Once in, the doctor (different than the first) asked me to follow her finger and that was it. Missed half a day of work to follow a finger. Wouldn’t come back here if i could avoid it in the future.
CC
Carolina Comparini
Oct 31, 2025
5.0
Very clean, great customer service 👍 you just will be waiting a long time!!! I was there 3 full hours and it wasn’t that busy!! So good luck
LS
Louie Sciancalepore
Oct 27, 2025
5.0
The staff are amazing very helpful and kind.The Doctors need to be more clear with there notes when it comes to restrictions. But otherwise everything is great.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care in Clifton provide?
Concentra Urgent Care provides occupational health services including injury care, physical and occupational therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours for Concentra Urgent Care in Clifton?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours vary, with some holidays closed and limited hours on others.
Where is Concentra Urgent Care located in Clifton?
It is located at 283 Piaget Ave, Clifton, NJ 07011, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Concentra Urgent Care wheelchair accessible and does it have restrooms?
Concentra Urgent Care does not have wheelchair accessible restrooms and does not offer restroom facilities.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by clicking the featured message link on Concentra's website which directs to their worker's comp injury consultation page.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at this clinic.
Are there nearby dental services close to Concentra Urgent Care?
Yes, nearby dental services include Aspen Dental and Access Dental, providing convenient options for dental care near Concentra.
What nearby food options are available near Concentra Urgent Care?
Nearby food options include Yasmeen Mediterranean Cuisine for Mediterranean and Middle Eastern meals, White Castle for fast food burgers, Blimpie for sandwiches and American food, Master Pizza for Italian cuisine, Surf City Squeeze and Campfire Coffee for smoothies and coffee.
How can tourists or visitors reach Concentra Urgent Care using nearby places?
Visitors can use local landmarks such as Clifton Memorial Library or nearby businesses like Enterprise Rent-A-Car for directions. The proximity to these places makes it easier to find Concentra Urgent Care when visiting Clifton.