Monte Nido Clementine Cherry Hill

Reviews

• SM

  Soveida Montero

  Oct 23, 2025
  2.0
  If your a parent I wouldn’t recommend this place they won’t tell you what’s going on with your kid for example I had an allergic reaction to an unknown allergy while I was there and my parents were never informed
• LM

  Lorena Mays

  Aug 14, 2025
  5.0
  Monte nido Clem honestly changed my life for the better. Before going into treatment I struggled to gain for a year, I was constantly getting sick and I was malnourished. Coming into treatment was the hardest thing I had to do, but it was 1000% worth it because I came out so much stronger. The environment is homey, which I feel is crucial in the journey bc if I went to a hospital facility I personally would have felt trapped. The staff is amazing there as well, for the most part all staff members are kind and easy to talk to and genuinely care about you. Most of them will laugh and joke with you and genuinely make your stay better. I only disliked one RC bc of how she acted, but even still she didn’t ruin my experience. I still think about my favorite RCs every day and I miss my therapist dearly. My therapist helped me work through a lot of my trauma and helped me learn to process my emotions, Madison was the first person I told about all my trauma and she gave me all of the tools to deal with it and helped me through it. Clem became a second home to me, and all of the clients were like my family, I built beautiful bonds with a lot of the people there and I won’t ever forget them. Yes there was drama and arguments sometimes but that’s normal when you live with 12 people you don’t know. Despite all of our differences we all grew close and found friendship in each other. I’ve never been so grateful for a program in my life. I will say the program is strict, they have rules and it sucks to follow rules but they are all for your benefit. The best advice I could give is the faster you accept your situation the faster you’ll recover, if you fight the help it’ll make the experience harder. Try your best in the program, getting rid of your ed is hard but it’s something that will save your life, the way your body looks is nothing when your body cannot function. Nobody wants to be in residential treatment but this program 100% saved me and if you put in work it could save you too💗
• WS

  William S

  Jul 15, 2025
  5.0
  After nearly a year of watching our teen battle an eating disorder—with multiple hospitalizations and no lasting progress—we made the incredibly difficult decision to pursue residential treatment. It was the most frightening and vulnerable step we’ve taken as a family, but it turned out to be the one that saved our child’s life. From the moment we arrived at Monte Nido, we felt heard—not just by the incredible professionalism of the staff, but by their warmth, humanity, and unwavering belief in recovery. Today, as I unpacked my child’s belongings, I came across a stack of handwritten notes—messages of strength, hope, and encouragement from both staff and peers. I sat with them in my hands, overwhelmed by what they represented: the healing journey of a young person who had once felt lost. Over the course of ten weeks, our child not only achieved weight restoration, but also discovered a renewed sense of self—empowered, resilient, and equipped with the tools needed to continue healing. He described his experience as profoundly supportive and transformative. Every single question I had—no matter how small or urgent—was answered with care and clarity. I left the program not only hopeful, but fully prepared to support my teen in the next phase of recovery. Monte Nido didn’t just care for our child—they cared for our whole family. I will never stop being grateful for the compassion and expertise they gave us during our darkest season. If your teen is struggling with an eating disorder, I wholeheartedly recommend Monte Nido. It is a place where healing truly begins.
• SB

  Stacy Blake

  Jul 9, 2025
  5.0
  Monte Nido Clementine Cherry Hill saved my daughter’s life. My daughter spent 16 weeks at Monte Nido Clementine Cherry Hill. It was the hardest thing we’ve ever done — and also the best decision we’ve made. The staff, the care, the support — it all helped save her life. If you’re considering CCH, I hope our experience gives you some peace of mind. As a parent, the idea of dropping your child off at a residential eating disorder facility is gut-wrenching. You’re scared, hesitant, and heartbroken — and if you’re like me, you’ve probably read every single review online, hoping to make the right decision. Some reviews may frighten you, and I understand that completely. But please, let me offer a parent’s perspective. My 12-year-old daughter entered CCH freshly diagnosed, starving, stubborn, and terrified. Saying goodbye to her that first day was one of the hardest things I’ve ever done. But I knew she had a long journey ahead — and CCH was the place that could help her. She stayed for about 8 weeks the first time. Unfortunately, she relapsed and returned shortly after discharge for another 8-week stay. So yes, we were there for the long haul, and I feel confident sharing a full and honest review. Yes, there were challenges. She’s a strong-willed pre-teen, and like many kids, she tested limits. Sometimes that meant losing privileges, like weekend outings. At first, those consequences were hard to understand — but with time, we realized they were necessary parts of her growth and accountability. What made all the difference was the staff. The director at CCH is nothing short of incredible. She went above and beyond to understand and support my daughter’s complex needs. I truly believe her compassion and leadership were central to my daughter’s progress. The therapists helped her not just with the eating disorder, but also with her mental health and underlying trauma. They gave her tools, helped her find her voice, and helped us understand her better as a family. The Recovery Coaches were patient, kind, and consistent — even during her most combative moments. They saw her not just as a patient, but as a person. The team made sure every child felt like an individual, not just another case. The communication with families was excellent. I had regular access to our family therapist through text, calls, and emails, and I always felt heard. I was treated as a partner in her treatment, not just a visitor. CCH became a second home for my daughter. She was there through Halloween, Thanksgiving, Christmas, New Year’s, Valentine’s Day, and Easter — heartbreaking for any parent, but CCH made those holidays meaningful and comforting for the kids. And the facility? It’s beautiful. Every time I visited, it felt warm, clean, and peaceful. The backyard is breathtaking — we spent family visits sitting on the lawn, walking through the woods, and pausing by the creek. It felt like healing happened there too. When my daughter was finally discharged on Mother’s Day, she stepped down to PHP, and now she’s in IOP. She’s still on her journey, but the growth she’s made is incredible. I am so proud of her — and I owe so much of that to the team at CCH. Please, if you’re a parent considering treatment for your child, know that not every story is scary. Yes, it’s hard. Yes, it’s emotional. But Clementine Cherry Hill was the right place for us. If I had to do it all over again, I would choose them in a heartbeat.
• MD

  Maggie Dunn

  Jun 6, 2025
  2.0
  The two other reviews stating the terror of this place are not lying!! The staff can NOT control their anger, taking their anger out on us. I was yelled at by many rc’s. When I brought up the bevahior to a “trusted staff member” they validated the staffs behavior saying they were “having hard times”. I was yelled at for peeing to much at night cause the worker did not want to keep needing to get up to open the door, I was yelled at for bringing up a conflict with my ocd because it was not extreme enough. Many times I caught rc’s peaking their heads through the door while I was on the toilet. They do not listen to you here. Some rvs r good. A couple of them. There are two good therapists, one of them was only working there for a couple months due to someone leaving. Go somewhere else. Also I went days with no fresh air. Others went weeks with only a couple minutes of fresh air in total. Those were the ones who were struggling the most. Only those who completed all meals were allowed fresh air.

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