Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for their professionalism, friendliness, and helpfulness during their visits.
Wait Times
Several reviews highlighted long wait times, with some customers experiencing waits of over three hours, which negatively impacted their overall experience.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive atmosphere for patients.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific staff members being rude or unprofessional, leading to a mixed overall perception.
Efficiency
Some customers reported quick and efficient service, particularly for routine procedures like drug tests and physicals, with minimal wait times.
AD
Antonio Dominguez
Nov 17, 2025
5.0
Fantastic Service!
I was seen almost immediately, and the entire team was wonderful. June was especially pleasant and made the experience even better. Definitely recommend!
DW
Dwight Way
Nov 10, 2025
4.0
Great service only thing I suggest is the physical part with lifting 60 pounds 72 inches which is lifting over my head sitting it on a shelf is very dangerous because someone could possibly end up hurting there self and it could potentially become a problem for Concentra in the long run
JO
Jenyanne orta
Nov 5, 2025
1.0
Terrible experience with Christopher Bennett, N.P.
I went to my appointment looking for help and understanding, but instead I was treated with complete insensitivity. From the moment I walked in, Christopher Bennett spoke to me with disbelief, as if I was making up my symptoms. He didn’t let me explain what was really going on, kept interrupting me, and said that he had “never seen someone with pain all over their body,” as if that were impossible.
I left that appointment feeling humiliated, frustrated, and without the medical help I needed. He gave me a “release” as if everything was fine, completely ignoring my pain and condition.
I would not recommend this provider to anyone looking for empathy, respect, or genuine medical care.
MF
Monique Fordyce
Nov 3, 2025
5.0
I went for a physical for my new job. I was the 3rd person to check in when they first opened in the morning. I waited about 1 hour to be seen but the staff was pleasant. The building was clean and staff was professional. I'd use this branch again if I need another job physical.
MV
M V
Nov 1, 2025
1.0
The front desk and nursing staff were courteous and professional; however, my experience with the doctor was very disappointing. The provider demonstrated a complete lack of bedside manner and empathy. Rather than listening to my concerns, the doctor minimized and made light of my PTSD, which resulted from an attempted assault I experienced at work.
I expected a higher standard of professionalism and basic compassion, particularly when discussing sensitive medical and psychological issues. While the support staff were respectful and efficient, the conduct of the doctor left me feeling dismissed and devalued. I will not be returning to this location.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Cherry Hill provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care during weekdays?
The center operates from 8:00 AM to 5:00 PM Monday through Friday.
Is Concentra Urgent Care open on weekends or holidays?
Concentra Urgent Care is closed on Saturdays and Sundays. It is also closed on major holidays like Thanksgiving (11/27/2025) and New Year's Day (1/1/2026). On Christmas Eve (12/24/2025), it is open from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care provide services in languages other than English?
No, services are offered in English only.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the featured message URL provided by Concentra: https://www.concentra.com/workers-comp-injury-consultation/?utm_source=yext&utm_medium=referral&utm_campaign=Yext%20Featured%20Message
What nearby dining options are available close to Concentra Urgent Care in Cherry Hill?
Nearby dining options include Onasis (Greek restaurant), Shake Shack (burger and fast food), Chipotle Mexican Grill, Ten asian food hall (Asian fusion), MOD Pizza, Jimmy John's sandwich shop, Tsaocaa BBQ (Korean barbecue), and The Habit Burger Grill.
Are there any fitness or health-related facilities near Concentra Urgent Care?
Yes, nearby health and fitness places include SPENGA Cherry Hill (gym and yoga studio), Gym Source (fitness equipment retail), Comprehensive Pain Solutions (physical therapy), and Trinity Rehab - Cherry Hill (physical therapy).
Where can customers find grocery and retail options near Concentra Urgent Care?
Nearby retail and grocery stores include Trader Joe's (organic grocery), Wild Fork (grocery and butcher shop), Visionworks (optometrist and eyewear), and the AT&T Store (mobile phone retailer).
Can visitors combine a medical visit to Concentra Urgent Care with exploring local landmarks?
Yes, Park Place at Garden State Park is a nearby landmark and accommodation option, which customers might visit before or after their medical appointment.