Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.3
239 reviews
5 stars
174
4 stars
21
3 stars
11
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Most customers praised the staff for being friendly, courteous, and professional, although there were some complaints about individual staff members being rude or unprofessional.
Wait Times
Many reviews highlighted excessively long wait times, with some customers expressing frustration over delays despite having scheduled appointments.
Customer Service
Overall, customers reported positive experiences with customer service, noting helpfulness and attentiveness from the staff, though there were isolated incidents of poor service.
Cleanliness and Environment
The facility was generally described as clean and well-maintained, contributing to a pleasant atmosphere for patients.
Efficiency
While many customers appreciated the quick service, others experienced inefficiencies in the process, particularly regarding appointment management and communication.
- KFKevin FarringtonNov 10, 20254.0The service is always great sometimes the wait time is a drag.
- OQOmaira QNov 3, 20255.0Very nice place and staff. The two ladies at the desk are awesome.
- EAElaine Abdul-AzizNov 3, 20255.0First I was in the visitor lobby and a very very nice lady came and walk me and my husband to where we supposed to be. Once I got there the people was so nice and helpful they help with all the process and I was in and out will got there again .
- DRDavid RiveraOct 28, 20251.0All I have to do is pee in a cup! It’s a drug test for my new job! Why does it take 2 hours to get called??!!!!
- KGKarisha GeraldOct 13, 20255.0This location was busy the day I went & the young lady at the front desk assured us that it was a new hire class there from Cooper & they would do their best to keep things rolling. They gave us snacks & water during our wait. They moved pretty quickly inspite of the new hire glass I was in & out within a hour.
Frequently Asked Questions About Concentra Urgent Care
What types of occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours of Concentra Urgent Care in Camden, NJ?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra is closed on most holidays, including November 27, December 25, and January 1, but it operates from 8:00 AM to 3:00 PM on December 24.
Can I use telemedicine services through Concentra Urgent Care?
Yes, Concentra provides telemedicine services; more information is available on their COVID-19 information page.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at Concentra Urgent Care?
The services at Concentra Urgent Care are offered in English.
Is Concentra Urgent Care associated with any professional organizations?
Yes, they are a member of the Urgent Care Association of America.
What nearby medical facilities are close to Concentra Urgent Care?
Nearby medical facilities include Camden VA Outpatient Clinic, Cooper University Hospital, and Children’s Regional Hospital, which may be helpful for extended care or specialist services.
Are there nearby dining options close to Concentra Urgent Care?
Yes, nearby dining options include Crown Fried Chicken, The Great Wall Chinese Restaurant, i418 Cafe, and Camden Sports Bar & Pub, great for meals before or after your visit.
What public amenities or services are near Concentra Urgent Care?
Nearby services include WSFS ATM, TD Bank ATM, Jackson Hewitt Tax Service, Metro by T-Mobile store, and Western Union for financial and communication needs.