Concentra Urgent Care

3.5
330 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
2103 Mount Holly Rd, Burlington, NJ
08106, United States

Hours

Reviews

3.5
330 reviews
5 stars
170
4 stars
32
3 stars
19
2 stars
24
1 star
85

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding two hours, even when the facility was not busy.

Staff Professionalism

While some staff members were praised for being friendly and efficient, others were criticized for being rude, dismissive, or unprofessional.

Doctor Experience

Several reviews highlighted negative experiences with specific doctors, particularly regarding dismissive attitudes and lack of thoroughness in examinations.

Facility Cleanliness

Customers noted that the facility, particularly the back rooms, appeared unclean and in need of maintenance.

Customer Service

Mixed feedback on customer service; some found staff to be helpful and courteous, while others experienced poor communication and unprofessional behavior.
  • JS
    John Schmidt
    6 days ago
    1.0
    The entire facility was filthy from top to bottom. I felt like I took a drug screen in an alley. On top of that, as the technician was labeling my urine sample, with all my private information sitting out for all to view, another patient came into the same small room to do a “whisper test”, and his SSN, address, etc was also plainly visible. We were shuffling around each other in a 5’ by 12’ room, it was the most unprofessional experience I’ve ever had at a medical facility.
  • BH
    Barry Haire
    Nov 10, 2025
    3.0
    I had to wait over an hour for a simple urine test for pre employment. Heard their computer went down
  • SP
    Sandeep Patel
    Nov 10, 2025
    5.0
    Nice experience.Staff is supportive.
  • ED
    Everton Danvers
    Nov 3, 2025
    1.0
    The indian Doctor is very mean to truck driver's.
  • PW
    Paul Whelan
    Oct 13, 2025
    3.0
    Came in for a pre-employment drug test and the doctor would not let me drink some water before using the bathroom he kept telling me i think you should just try to go and i said a few times id like to drink some water before i take the test so i can go enough, so after that resulting in not being able to go enough and having to wait another hour and 1/2 before the i could take the test

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Burlington, NJ offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care Burlington?

The facility is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. They have limited hours on some holidays, such as closing early at 3:00 PM on December 24, 2025.