Smile Bright Dental

Reviews

• TH

  The Hussong’s

  Nov 3, 2023
  5.0
  I’ve been a patient of Dr. Placa for many years and have only known her to be a true professional. She is extremely knowledgeable, always staying current with the newest technology and treatment options available in dentistry. You can tell that she truly enjoys her job and cares about her patients. Every staff member in her off follows her lead. They are all welcoming, helpful, friendly and caring.
• RF

  Rita Frame

  Jun 16, 2022
  1.0
  Madsen and Placa Family Dentistry over billed me $1769.00. When I questioned them, the billing clerk was rude and argumentative, she stated they had mailed bills to me that I had ignored. I never received a bill from them until February 2022. As a retired USPS employee, I subscribe to “Informed Delivery” from the post office which sends you an email with images of the mail you will receive daily. I keep these emails and there is no record of them mailing me a bill until 2/2022. It took them five months to prepare a corrected bill, they were trying to collect the difference between the insurance allowed charges and what they bill, which is ILLEGAL! Additionally, I agree with a previous poster who stated that their equipment is old and they make you come back for numerous unnecessary visits, just to increase your bill. I have had to have two root canals redone, suffered immense pain and had to miss work because of their incompetence. The endodontist that I went to, to have the two root canals retreated, said they were terrible root canals. They never matched the colors of my teeth correctly, one of my crowns is currently loose, and the dentist actually cut the inside of my mouth with the drill one time and tried to blame me. How could I possibly cut the inside of my cheek when my mouth was open? At no time was an apology offered for the billing “error”! Bottom line, I would not recommend them to my worst enemy.
• JS

  James Sulva

  Jan 24, 2018
  5.0
  Dr Madsen and Dr Place are very caring and they helpful.

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