Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, welcoming, and professional, creating a positive atmosphere.
Efficiency
Many reviews highlighted the quick and efficient service, with most customers being in and out in a timely manner, even as walk-ins.
Mixed Experiences
While many had positive experiences, some customers reported unprofessional behavior from certain staff members, particularly during medical examinations.
Cleanliness and Comfort
The facility was generally described as clean and comfortable, with amenities like snacks and drinks available in the waiting area.
Customer Service Issues
A few reviews mentioned issues with the front desk staff, including rudeness and disorganization, which affected the overall experience.
KJ
Kevin Jacobs
Nov 14, 2025
5.0
Went in not being able to use my left arm much at all and left the first session of PT being able to use it about 80% they were great and easy to deal with
GL
Gen L
Nov 11, 2025
5.0
Excellent experience! Efficient, professional and very polite. Smiles and kindness abound.
Thank you Kath, Casey and Nicolle! You have made my experience to Concentra excellent and added a little sunshine in my day :-)
WL
Wonder LLC
Nov 10, 2025
5.0
This place was incredible from the customer service down to the ACTUAL servicing haha, 10/10 would recommend to anyone with anxiety about going to the doctors
EV
Ethan Vachon
Nov 10, 2025
5.0
Concentra was fantastic, quick and easy and lasted under 5 minutes. The employees are super kind and helpful. Will definitely be coming back to the concord location if i need any more vaccinations.
KG
Kayla Gerlarneau
Nov 7, 2025
5.0
Came in for a job requirement and had to get a few things done.all the staff was so welcoming! Nicolle did my blood draw and was absolutely phenomenal! I’m usually a very hard stick but was able to get it first try! Highly recommend for all your needs !
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1 Pillsbury Street, Concord, NH 03301, United States.
What are the hours of operation for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. Holiday hours vary; for example, it closes early at 3:00 PM on December 24 and is closed on November 27, December 25, and January 1.
Does Concentra Urgent Care accept insurance or other payment options?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Concentra Urgent Care accessible for people needing restroom facilities?
No, the location does not have restroom facilities or wheelchair accessible restrooms.
Which professional associations is Concentra Urgent Care affiliated with?
It is affiliated with the Urgent Care Association of America.
How can employers set up accounts with Concentra Urgent Care?
Employers can set up accounts by following the instructions provided in the featured message on their website.
Are there nearby places to grab a coffee or snack before or after visiting Concentra Urgent Care?
Yes, 'Still In A Pinch' is a nearby cafe where visitors can enjoy a coffee or snack.
What nearby healthcare providers can I visit along with Concentra Urgent Care?
Nearby healthcare providers include New England Audiology PLLC, Concord Eye Center, U & I Dental, Adult & Pediatric Dermatology, and Dartmouth Hitchcock Concord Primary Care.
Are there fitness or therapy centers near Concentra Urgent Care for rehabilitation or exercise?
Yes, nearby fitness and therapy centers include Atc Gym, Brian's One To One Fitness, 43 North gym, and Swing For the Stars Pediatric Physical Therapy.