We provide you with prompt, personal, and professional medical care. We treat your minor injuries and illnesses when they occur- things that do not need to be seen in a hospital emergency room, but still do need medical attention. Our clinic also provides many well-care services for your convenience.
Frequently Asked Questions About West Omaha Urgent Care
Is This An Emergency Room?
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
What are your hours?
Monday-Saturday from 8:00am - 8:00pm
8:00am - 4:00pm on Sunday
We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.
Do I need an appointment?
No. Urgent Care Omaha clinics are open on a walk-in basis, seven days a week, including holidays.
Do you accept my insurance?
Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, but we can only accept Nebraska Medicaid.
What if I don't have insurance?
For patients without insurance, we ask for a $100 deposit when you check in. You have two payment options after your final bill is determined: 1) Pay the remaining amount that day and receive a 15% discount on the total bill, OR, 2) We can set up a payment plan to spread out the remaining payments up to three months.
Do you offer drug screens?
If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.
What ages do we treat?
For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.
What is Urgent Care Omaha?
We are a locally-owned group of five urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Rockbrook Urgent Care opened in 2011, Crossroads Urgent Care opened in 2016, West Omaha Urgent Care opened in 2022, and Bennington Urgent Care opened in 2024. Our group is not affiliated with any larger medical corporation or hospital.
Is West Omaha Urgent Care an emergency room?
No, West Omaha Urgent Care treats minor injuries and illnesses, not life-threatening emergencies. For serious conditions, call 911 or go to a hospital emergency room.
What are the operating hours of West Omaha Urgent Care?
Monday to Saturday from 8:00am to 8:00pm, Sunday from 8:00am to 4:00pm. Hours may vary on holidays.
Do I need an appointment to visit West Omaha Urgent Care?
No appointment is needed. The clinics are open on a walk-in basis seven days a week, including holidays.
Does West Omaha Urgent Care accept insurance?
They accept most insurance plans including Medicare and Nebraska Medicaid. Patients should verify coverage and bring insurance card and photo ID.
What payment options are available if I don't have insurance?
A $100 deposit is required at check-in. You can pay the remaining balance that day with a 15% discount or set up a payment plan up to three months.
Are drug screens available at West Omaha Urgent Care?
Yes, drug screens are offered without appointment but must be completed three hours before closing. A valid photo ID is required.
What ages does West Omaha Urgent Care treat?
They treat all ages except infants under six months; infants should see a pediatrician.
Where is West Omaha Urgent Care located?
It is located at 18210 Wright St, Omaha, NE 68130, USA.
What attractions or services are near West Omaha Urgent Care?
Nearby places include Midwest Minor Medical - West Center for sports medicine, JJ China restaurant, Omaha Dance Center, and 9Round Kickboxing Fitness gym.
How can nearby businesses like JJ China or Applebee's enhance my visit to West Omaha Urgent Care?
After your visit, you might enjoy a meal at JJ China or Applebee's Grill + Bar, which are conveniently nearby for dining options.
Are there convenient services close to West Omaha Urgent Care for other needs?
Yes, nearby are services like Jiffy Lube for car maintenance, FedEx Office for shipping needs, and Casey's General Store for convenience shopping.