For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
The Key and their team have assisted me with care for my disabled daughter. When no other company I called would help me they did. They really care about you and your family
DE
Darin Egr
Oct 17, 2025
5.0
My son has a caregiver through TheKey and it’s been a great match! His caregiver is just amazing and does such a great job with him. The company has done a great job and we couldn’t be happier with our experience so far!
JO
Julie O'Neil
Oct 16, 2025
5.0
We hired The Key about 2 weeks ago to help my mom at her assisted living. We cannot say enough positive things about the whole onboarding process and how helpful and kind everyone has been. My mom has, so far, absolutely loved all of her health care workers and has had zero complaints. She’s very happy and seriously, that’s all that matters to me. They really matched her up with some great ladies who really care about her, want to help her, and take excellent care of her and responding at light speed to her needs!
They really worked with the schedule as well to get everything in place and fill any holes or conflicts!
Our case manager, Julie has just been more than amazing to work with and has helped me immensely! We definitely made the right choice, what a great company!
SJ
shaunita johnson
Oct 16, 2025
5.0
I love working for this company! Being able to have my mother as a client has been such a blessing. -Shaunita
This company has been nothing but excellent! My daughter makes sure that all my needs are met. We look forward to seeing Julie Everytime she comes by to check on things. -Leslie (client)
PN
Pamela Nielsen
Oct 9, 2025
5.0
We have worked with The Key for over two years since the day they walked into our home we have felt privileged to work with them. We had the great privilege to work with our “Gayla” that treated us like family and was a great asset to our life, she took great care of my husband and his needs, last summer she passed away and it left a void in our home. Lis and Julie have taken care of all of our needs and crazy schedules. Since Gayla has been gone we have had people to fill her shoes. Especially Shelbie and Audrey. They again are well qualified and proficient in all of their duties. We look forward to being apart of the Key and all of their services. Thank you for all that you do.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of care services does TheKey - Senior Home Care provide?
They offer in-home care, respite care, senior personal care, elder care, and companionship with a focus on a healthy mind, body, and spirit.
How can I contact TheKey - Senior Home Care?
You can contact them by phone at +1 402-763-9140 or email careteam@thekey.com.
Is TheKey - Senior Home Care available 24/7?
Yes, they provide care services 24/7, including holidays, weekends, evenings, and overnight.
How do I find a reliable caregiver through TheKey?
TheKey provides experienced, trained caregivers who are reliable and matched based on personality and interests for the best fit.
Does TheKey - Senior Home Care accept long-term care insurance?
Coverage depends on your policy, but TheKey is an approved provider with most major long-term care insurance carriers and offers help navigating claims.
Where is TheKey - Senior Home Care located?
They are located at 13057 W Center Road, #21, Omaha, NE 68144, USA.
What safety measures does TheKey have for COVID-19?
They follow CDC and local guidelines, provide PPE to caregivers, and most caregivers are fully vaccinated against COVID-19.
What nearby places can I visit before or after my appointment at TheKey?
Nearby you can visit places like Cohen & Kelly's Lounge for drinks, Hyp-Yoga for exercise, or Gloria Deo bookstore and gift shop for shopping and gifts.
Are there medical or wellness-related services close to TheKey - Senior Home Care?
Yes, nearby are Montclair Dental Associates (dentist), Lozier Natural Health (chiropractor and acupuncture), and Medical Staffing Network for health employment services.
Where can I find personal care or beauty services near TheKey?
Close by are Indigo Hair Studio and Hair Care Xtras Salon for hair and beauty services.