Business Details
About
Urgent CareHealth Clinic
We provide you with prompt, personal, and professional medical care. We treat your minor injuries and illnesses when they occur- things that do not need to be seen in a hospital emergency room, but still do need medical attention. Our clinic also provides many well-care services for your convenience.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Frequently Asked Questions About Rockbrook Urgent Care
Is This An Emergency Room?
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
What are your hours?
Monday-Saturday from 8:00am - 8:00pm
8:00am - 4:00pm on Sunday
We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.
Do I need an appointment?
No. Urgent Care Omaha clinics are open on a walk-in basis, seven days a week, including holidays.
Do you accept my insurance?
Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, but we can only accept Nebraska Medicaid.
What if I don't have insurance?
For patients without insurance, we ask for a $100 deposit when you check in. You have two payment options after your final bill is determined: 1) Pay the remaining amount that day and receive a 15% discount on the total bill, OR, 2) We can set up a payment plan to spread out the remaining payments up to three months.
Do you offer drug screens?
If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.
What ages do we treat?
For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.
What is Urgent Care Omaha?
We are a locally-owned group of five urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Rockbrook Urgent Care opened in 2011, Crossroads Urgent Care opened in 2016, West Omaha Urgent Care opened in 2022, and Bennington Urgent Care opened in 2024. Our group is not affiliated with any larger medical corporation or hospital.
Is Rockbrook Urgent Care an emergency room?
No, Rockbrook Urgent Care treats minor injuries and illnesses needing prompt medical attention, but it is not an emergency room. For life-threatening conditions, call 911 or go to a hospital emergency room.
What are the operating hours of Rockbrook Urgent Care?
The clinic is open Monday through Saturday from 8:00am to 8:00pm, and Sunday from 8:00am to 4:00pm. Hours may vary on holidays.
Do I need to make an appointment before visiting Rockbrook Urgent Care?
No appointment is necessary. Rockbrook Urgent Care accepts walk-in patients seven days a week, including holidays.
Does Rockbrook Urgent Care accept insurance?
The clinics participate with most insurance plans but it is recommended to verify coverage by calling the number on your insurance card. Medicare and Nebraska Medicaid are accepted. Patients must provide insurance info and photo ID.
What payment options are available for uninsured patients?
Uninsured patients pay a $100 deposit at check-in, then either pay the remaining bill that day with a 15% discount or set up a payment plan for up to three months.
What age groups does Rockbrook Urgent Care treat?
They treat all ages except infants under six months, who should be seen by a pediatrician.
Are drug screens offered and what is required?
Yes, drug screens are available without appointment but must be completed at least three hours before closing. A valid photo ID is required.
Is Rockbrook Urgent Care accessible for individuals with disabilities?
Yes, the facility has wheelchair-accessible entrances and restrooms, including unisex restrooms.
What nearby places can I visit before or after my visit to Rockbrook Urgent Care?
You can visit nearby spots such as Scooter’s Coffee for refreshments, Maresco’s Italian Market for shopping, or Mixins Rolled Ice Cream for a treat.
Are there nearby health and wellness services close to Rockbrook Urgent Care?
Yes, nearby are several options including Zurek Chiropractic, Functional Wellness Center, Lana Smith PMHNP, and Your Weight Loss for Life to complement your care.
Can I easily refuel or shop near Rockbrook Urgent Care?
Yes, nearby are gas stations like Cenex and Amoco, and stores such as Anybody Supplements Omaha and Mr Tuxedo for your convenience.