While many customers praised the staff for being friendly, compassionate, and professional, there were notable complaints about rudeness from front desk personnel.
Quality of Care
Most reviews highlighted the doctors' knowledge and thoroughness, with many patients expressing satisfaction with their examinations and treatments.
Appointment Issues
Several customers reported issues with scheduling, including long wait times and problems with appointment confirmations.
Billing Concerns
There were multiple complaints regarding billing practices, including confusion over charges and aggressive collection notices.
Overall Experience
Despite some negative feedback, many customers expressed a strong loyalty to the practice, citing positive experiences and recommending the clinic to others.
MS
Michael Stone
Nov 6, 2025
2.0
Been going here for a few years, never had issues until this past annual exam. First the front desk staff is rude and ask for my insurance card twice in two weeks, which is not major but an annoyance. Never needed glasses but age catches us all so the doc gave me a script and I purchase the Meta's from Lenscrafters. My script is not supposed to be that strong anyway but my right eye is stronger than the left but when I got these glasses, the right eye was way too strong and was straining to wear them all day, the left was worse than before. I thought what if I put these on upside down...it was perfect...call Lenscrafters and they confirm the prescription is correct. Go back here, they read the lenses and give me another mini exam. I specifically tell the doc if I switch these around they are fine. She says no I will give you a new script. By this time I'm annoyed of having to go back twice. I take the new script back to lenscrafters to avoid a third visit (since I felt this place wasn't listening to me) I decide to pay out of pocket for them to give me a 2nd opinion. The doctor confirmed the script was way off and definitely switched. Had them fill the new script, just got the new lenses and they are perfect. Since they can't get a prescription right I'm not gonna waste my time going back here.
SP
shaaay Paaay
Sep 8, 2025
5.0
I only came here after first going to the urgent care upstairs, who sent me to Bergan ED, who's attending said, and I quote, "WHY DID THEY SEND YOU HERE" like I was covered in snakes. (long story)
I came in as a brand new patient, with a left eye that was matted closed, in pain and ya girl, TERRIFIED.. Dr Dole and the amazing staff down to the ladies at the desks who check you out (thanks to her I was able to open my eye for a bit) They made me, walking in, feeling a hot mess, scared, out of place, I had just moved, couldn't see, open my eye, and they made me feel safe, welcomed, and as soon as they could, relieved the pain.. Sorry for the long post but they are truly amazing. Unfortunately my vision insurance isn't accepted here, its my medical dealing with this issue, but if you are looking for a new Optometrist, THIS IS YOUR PLACE! I truly wish I could give them 10 stars. I know they are just doing what they are supposed to do, but when I tell you I went from a one eyed ogre to a normal person again with a week, I cannot thank Dr Dole and rhe staff enough. Truly a blessing. Definitely will always recommend!
SD
Susan Dally
Aug 5, 2025
5.0
Very compassionate and caring staff. Nice facility with comfortable waiting areas. Knowledgeable doctors and convenient appointments! Highly recommended.
TS
Tee Smith
Jun 19, 2025
2.0
My family has gone to Eye Consultants for generations (my parents, myself and now my children). The doctors are extremely nice. We see Dr. Schekirke. HOWEVER, the front desk staff is EXTREMELY rude. My insurance hadn't been updated. She was extremely loud, dismissive and rude. I asked her if she could lower her tone. She refused. I told her I would report her for being rude. Her exact words were, "go ahead. They're not going to do anything ". Wow. Then she told me "I'm going to have to ask you to leave". All because of insurance?
Well I found my insurance and was seen. The front desk staff, Refugulla, needs to be replaced.
Frequently Asked Questions About Eye Consultants PC
What services does Eye Consultants PC offer?
Eye Consultants PC offers optometry, ophthalmology, cataract surgery, Lasik surgery, glaucoma care, diabetic eye care, comprehensive eye exams, eyelid rejuvenation, dry eye and MGD treatment.
What brands of eyewear are available at Eye Consultants PC?
They carry brands including Gucci, OWP, Oakley, OGI, PRADA, Maui Jim, Kate Spade, Tom Ford, Ray Fan, Johan Van Goisern, Dutz, and Silhouette.
What are the business hours of Eye Consultants PC?
Monday and Wednesday: 8 AM to 7 PM; Tuesday and Thursday: 8 AM to 6 PM; Friday: 8 AM to 5 PM; closed on Saturday and Sunday.
What payment methods are accepted at Eye Consultants PC?
Payments can be made via Cash, Check, MasterCard, and Visa.
Where is Eye Consultants PC located?
The clinic is located at 8141 W Center Rd, Omaha, NE 68124, USA.
How can I contact Eye Consultants PC?
You can reach them by phone at +1 402-391-1100 or email at info@eyeconsultantspc.com.
Does Eye Consultants PC provide laser vision surgery services?
Yes, Eye Consultants PC offers Lasik surgery and laser-assisted cataract surgery.
What nearby medical facilities are close to Eye Consultants PC?
Nearby medical facilities include CHI Health Clinic Family Medicine/Internal Medicine/Pediatrics at 81st and W Center, Omaha Surgical Center, and several doctors like Yongge Liu, MD.
Are there nearby eyewear stores close to Eye Consultants PC?
Yes, nearby eyewear stores include EyeOptics and Alison Kuester, which provide additional eyewear and optician services.
What recreational or wellness centers are near Eye Consultants PC?
Nearby wellness and recreational centers include Midwest Natural Wellness Center, Mind and Body Wellness Center, Nebraska Parkour (gymnastics center), and Omaha Gun Club (shooting range).