Business Details
About
Urgent CareHealth Clinic
We provide you with prompt, personal, and professional medical care. We treat your minor injuries and illnesses when they occur- things that do not need to be seen in a hospital emergency room, but still do need medical attention. Our clinic also provides many well-care services for your convenience.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Frequently Asked Questions About Crossroads Urgent Care
Is This An Emergency Room?
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
What are your hours?
Monday-Saturday from 8:00am - 8:00pm
8:00am - 4:00pm on Sunday
We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.
Do I need an appointment?
No. Urgent Care Omaha clinics are open on a walk-in basis, seven days a week, including holidays.
Do you accept my insurance?
Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, but we can only accept Nebraska Medicaid.
What if I don't have insurance?
For patients without insurance, we ask for a $100 deposit when you check in. You have two payment options after your final bill is determined: 1) Pay the remaining amount that day and receive a 15% discount on the total bill, OR, 2) We can set up a payment plan to spread out the remaining payments up to three months.
Do you offer drug screens?
If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.
What ages do we treat?
For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.
What is Urgent Care Omaha?
We are a locally-owned group of five urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Rockbrook Urgent Care opened in 2011, Crossroads Urgent Care opened in 2016, West Omaha Urgent Care opened in 2022, and Bennington Urgent Care opened in 2024. Our group is not affiliated with any larger medical corporation or hospital.
Is Crossroads Urgent Care an emergency room?
No, Crossroads Urgent Care clinics are not emergency rooms. They handle minor injuries and illnesses needing prompt medical attention but not life-threatening emergencies.
What are the operating hours of Crossroads Urgent Care?
Open Monday to Saturday from 8:00am to 8:00pm, and Sunday from 8:00am to 4:00pm. Holiday hours may vary, with last patient check-in 15 minutes prior to closing.
Do I need an appointment to visit Crossroads Urgent Care?
No appointment is necessary; the clinic accepts walk-ins seven days a week, including holidays.
Does Crossroads Urgent Care accept insurance?
Yes, they participate with most insurance plans including Medicare and Nebraska Medicaid. Patients should verify coverage and bring insurance card and photo ID.
What payment options are available if I do not have insurance?
A $100 deposit is required at check-in. After your bill is determined, pay the remaining balance that day with a 15% discount, or arrange a payment plan up to three months.
What ages does Crossroads Urgent Care treat?
They treat all ages except infants under six months, who should be seen in a pediatrician’s office.
Are there wheelchair accessible facilities at Crossroads Urgent Care?
Yes, the clinic has a wheelchair accessible entrance and restrooms.
What nearby places can help me plan my visit to Crossroads Urgent Care?
Nearby places like Walgreens and CVS Pharmacy can be convenient for picking up prescriptions after your visit. Additionally, coffee shops such as Myrtle & Cypress Coffeehouse and Accelerando Coffee House offer places to relax nearby.
Is there nearby public transportation to reach Crossroads Urgent Care?
Yes, you can use Megabus and True Travel Omaha services in the area, making it easier to access the clinic without personal transportation.
What local attractions are near Crossroads Urgent Care for visitors?
Nearby attractions include Omaha Academy of Ballet and Omaha Conservatory Of Music for performing arts, as well as West Lanes Bowling Center for recreational activities.