Concentra Urgent Care

4.1
1057 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
9602 M Street, Omaha, NE
68127, United States

Hours

Reviews

4.1
1,057 reviews
5 stars
696
4 stars
111
3 stars
65
2 stars
48
1 star
137

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, helpful, and professional, contributing to a positive experience for many customers.

Efficiency

Customers appreciate the quick and efficient service, although some report longer wait times than expected.

Cleanliness

The facility is generally noted as clean, though there are some concerns about specific sanitation practices.

Communication Issues

Several reviews highlight problems with communication, including appointment scheduling and information sharing.

Customer Experience

While many customers have positive experiences, some report feeling like just a number, indicating inconsistency in customer service.
  • KR
    Katherine Risling
    Nov 17, 2025
    5.0
    Friendly staff, efficient and they work as fast as they can for how busy they are!
  • DN
    dave newman
    Nov 10, 2025
    1.0
    Lost paperwork that I turned in last year. It was over 3 hrs going back and forth getting copies of release forms from the cardiologist that I had turned in last year but never got scanned. Big pain from somebody that didn't do there job and I was the one that was screwed over because of it
  • GB
    Gwynn Brandner
    Nov 4, 2025
    2.0
    This has been the worst experience of my life and that’s saying a lot! The dr was horrible and caused more issues than needed bc he thought part of my medical records was his concern that wasn’t. He spent 10 min with me doing a physical and evaluation of my fit test. He needs to learn what’s his concern and what isn’t. He lied saying he told me information he did not!
  • MH
    Matthew Hanson
    Nov 4, 2025
    5.0
    As a condition of employment I needed to take a drug screen. The company I was joining had multiple names so there was some confusion. The ladies at the front desk figured it out quickly and pleasantly. The gentleman that conducted screening process was professional and quick. It's a pleasure to deal with multiple people under one roof that know exactly what they are doing. 96th and L st location. M St if I remember correctly.
  • SB
    Sherise Benton
    Nov 3, 2025
    5.0
    Everything was fast and easy, I love how they text you to fill in your paperwork. The wait was reasonable and the staff was friendly.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.