Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is frequently described as friendly, helpful, and professional, contributing to a positive experience for many customers.
Efficiency
Customers appreciate the quick and efficient service, although some report longer wait times than expected.
Cleanliness
The facility is generally noted as clean, though there are some concerns about specific sanitation practices.
Communication Issues
Several reviews highlight problems with communication, including appointment scheduling and information sharing.
Customer Experience
While many customers have positive experiences, some report feeling like just a number, indicating inconsistency in customer service.
KR
Katherine Risling
Nov 17, 2025
5.0
Friendly staff, efficient and they work as fast as they can for how busy they are!
DN
dave newman
Nov 10, 2025
1.0
Lost paperwork that I turned in last year. It was over 3 hrs going back and forth getting copies of release forms from the cardiologist that I had turned in last year but never got scanned. Big pain from somebody that didn't do there job and I was the one that was screwed over because of it
GB
Gwynn Brandner
Nov 4, 2025
2.0
This has been the worst experience of my life and that’s saying a lot! The dr was horrible and caused more issues than needed bc he thought part of my medical records was his concern that wasn’t. He spent 10 min with me doing a physical and evaluation of my fit test. He needs to learn what’s his concern and what isn’t. He lied saying he told me information he did not!
MH
Matthew Hanson
Nov 4, 2025
5.0
As a condition of employment I needed to take a drug screen. The company I was joining had multiple names so there was some confusion. The ladies at the front desk figured it out quickly and pleasantly.
The gentleman that conducted screening process was professional and quick.
It's a pleasure to deal with multiple people under one roof that know exactly what they are doing.
96th and L st location. M St if I remember correctly.
SB
Sherise Benton
Nov 3, 2025
5.0
Everything was fast and easy, I love how they text you to fill in your paperwork. The wait was reasonable and the staff was friendly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 9602 M Street, Omaha, NE 68127, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care have wheelchair-accessible restrooms?
No, Concentra Urgent Care does not have wheelchair-accessible restrooms.
Which nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Fastsigns for sign making, Wells Fargo Bank for banking services, and Mercy Thai Restaurant for dining options.
Where can I find convenient shopping options near Concentra Urgent Care?
You can visit Anderson Convenience Market (Amoco) and 96th Quik and Friendly convenience stores located nearby.
Are there any nearby places for relaxation and wellness close to Concentra Urgent Care?
Yes, you can visit Asian Spa and Seoul Korean Massage for spa and massage therapies close by.
How can nearby businesses help customers when visiting Concentra Urgent Care?
Nearby businesses like Wells Fargo Bank provide banking services, while places like Fastsigns can help businesses with signage. Restaurants like Mercy Thai Restaurant offer dining options before or after your visit.