For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Best team to work for as a caregiver! Owners who care, care managers who listen, staffing mangers who are genuine, and of course Shayla answering the phones is always helpful!
AC
Antonio C
Oct 23, 2025
5.0
My family received services from the Key for both my mom and dad as both encountered health problems as they grew older. We were a multigenerational home with my wife and children living there as well. The caregivers treated my parents with respect, care, and dignity and treated our family as their own. Scheduling, shift changes, etc were always dealt with professionally and put our convenience first. They provided vital care at a time when we really needed it and I would recommend them to anyone else who is in a similar position.
TR
Tomahawk Trailer Rentals
Oct 16, 2025
5.0
Would highly recommend TheKey to all my friends and family. They’ve taken amazing care of our son. Huge shout-out to Haileigh K, their on-call caregiver, she always goes the extra mile and truly cares. We’re so grateful for everything TheKey has done for us!
RN
Riley Neal
Oct 16, 2025
5.0
TheKey has been an absolute blessing for our family. They’ve provided exceptional in-home care for our 18 month old disabled son, and their team has gone above and beyond in every way. From day one, their caregivers have been professional, compassionate, and incredibly attentive to his unique needs. They treat him with genuine love and patience, which gives us peace of mind knowing he’s in the best hands possible.
RH
Rachel Hams
Oct 16, 2025
5.0
We have worked with The Key for many years with my in laws and they have been so caring and attentive. Highly recommend!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What type of services does TheKey - Senior Home Care offer?
TheKey provides trusted in-home care for seniors and adults with disabilities, including respite care, senior personal care, elder care, and companionship, available 24/7.
How can I contact TheKey - Senior Home Care for inquiries or support?
You can reach TheKey by phone at +1 402-261-5158 or email them at careteam@thekey.com for any inquiries or support.
What are the operating hours of TheKey - Senior Home Care?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure safety during the COVID-19 pandemic?
TheKey follows CDC and local authority guidelines, using proper PPE and protocols, and the majority of caregivers and Care Team members are fully vaccinated against COVID-19.
Does TheKey accept long-term care insurance?
Coverage depends on your policy. TheKey is an approved provider with most major long-term care insurance carriers and offers free assistance to help navigate claims.
What is the Balanced Care Method used by TheKey?
The Balanced Care Method emphasizes a healthy mind, body, and spirit to help clients live happier, healthier lives at home with personalized care plans.
Where is TheKey - Senior Home Care located in Lincoln, Nebraska?
TheKey is located at 5801 Hidcote Drive, Suite 300, Lincoln, NE 68516, USA.
Which nearby coffee shops can I visit before or after meeting with TheKey?
Scooter's Coffee is a nearby coffee shop and cafe where you can relax before or after your visit to TheKey.
Are there medical facilities close to TheKey for additional health services?
Yes, Bryant Chiropractic, P.C. and JMISKO surgical design | md are nearby medical providers offering chiropractic and dermatology services respectively, complementing care needs.
What educational institutions are near TheKey in Lincoln?
The University of Nebraska is a nearby educational institution that clients or families might find valuable when visiting the area.