Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
312 reviews
5 stars
304
4 stars3
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Dorian, Andrea, and Lisa, received high praise for their friendliness, knowledge, and helpfulness during the glasses selection process.
Product Selection
Customers appreciated the wide variety of stylish frames and reasonable pricing, often noting the quality and affordability of the glasses.
Store Environment
The store was described as clean, organized, and welcoming, contributing to a pleasant shopping experience.
Overall Experience
Many customers reported having a fantastic experience, highlighting the efficiency of the service and the enjoyable atmosphere.
Minor Issues
A few customers mentioned concerns about appointment scheduling and delivery times, but these were not the primary focus of the reviews.
- RBRebecca Blackwell6 days ago5.0I made an appointment for a virtual eye exam. It was professional and informative. I was then assisted by another eye care professional to select my eyeglasses. I choose a chic, standout pair that suited my face shape. The assistant was helpful with feedback. I enjoyed the experience. Well behaved dogs are welcome in the eyewear selection area. My vision had gotten a bit blurry with age.
- LWLeiza WyrickNov 11, 20255.0I had a great experience with Warby Parker in Mayfaire Town Center. I would caution that my GPS took me to the wrong part of Mayfaire, but I called their corporate line and the rep guided me to the correct area and told me what stores were close by. The reps in the store were fantastic. The eye exam with Dr. Patel was great. She answered all the questions I had clearly and was very informative. Lex, Dorian and Tony were all great as well Lex helped me when I first arrived for the exam and administered the preliminary parts of the exam. Dorian spoke with me while I was waiting to see Dr. Patel. He really has a great eye (LOL) for frame styles that fit my face. He was so nice and complimentary! Tony actually helped me with the final selection of my glasses and helped me apply my insurance benefits. He was kind and patient with me as I struggle with decision making! I would absolutely recommend these folks and look forward to going back if I need any adjustments to my frames once they arrive.
- RVRolando VillegasNov 9, 20255.0I’ve gone here a few times and always have an amazing experience. Everyone there is extremely helpful and knowledgeable about finding you frames that fit your face, style etc. You can’t beat their prices, whether or not you’re using insurance, and the whole process is so fast. Great quality frames too and lots of options.
- MMMary MacRaeNov 8, 20255.0I can't emphasize enough the outstanding customer service at this location! Dorian is a gem. His background/education in fashion is truly an asset when it comes to choosing frames that are flattering. He takes size, shape and color all into consideration. Additionally, he's knowledgeable about which frames will work best with the Rx. He helped me choose "regular" glasses and sunglasses, and I'm thrilled with both! Tony and Terry have been fantastic when it comes to getting my glasses adjusted. As a wearer of progressive lenses, this service is extremely important. I highly recommend this store if you're looking for new glasses. You'll receive a quality product and excellent customer service in a calm, relaxing environment...no pressure, just genuine caring.
- TBTracy BartonNov 2, 20255.0Went to get new glasses this afternoon and the staff was great and very helpful. They greet you as soon as you walk in and wait on you immediately. That’s rare! Dorian and Cain both assisted me in picking out frames. They listened to what I wanted and made great suggestions. Loved them both. I’ve been helped by Lisa on past visits and she’s also great. Everyone there is outgoing and friendly and really cares about helping you.
Frequently Asked Questions About Warby Parker Mayfaire Town Center
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring to my appointment at Warby Parker Mayfaire Town Center?
Bring only your eyes for trying on frames. For prescription purchases, a digital or physical copy of your current prescription is helpful. Also bring your FSA or HSA card if you plan to use those for payment.
Does Warby Parker Mayfaire Town Center accept vision insurance?
Yes, they are in-network with several major insurance carriers and accept out-of-network benefits as well, but coverage may vary by location and plan.
Can I get my eyewear measured and adjusted at Warby Parker Mayfaire Town Center?
Yes, the store offers optical measurements and lifetime complimentary adjustments by an optician if your frames don’t fit perfectly upon arrival.
What is the return and exchange policy for eyewear and contact lenses?
Warby Parker has a 30-day hassle-free return or exchange policy for all eyewear and accessories, purchased online or in-store. Contact lenses can also be returned within 30 days if unopened in their original packaging.
Are gift cards available at Warby Parker Mayfaire Town Center?
Yes, physical gift cards are available for purchase online or in stores, and e-gift cards are also offered for immediate delivery.
What are the store hours for Warby Parker Mayfaire Town Center?
Open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of eyewear products are offered at Warby Parker Mayfaire Town Center?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams, plus frames of various materials and styles including acetate, metal, nylon, and more.
Are there any nearby places where I can eat or get coffee before or after visiting Warby Parker Mayfaire Town Center?
Yes, nearby you can visit Atlanta Bread Wilmington, Drift Coffee & Kitchen, and Starbucks - Mayfaire Towne Centre for meals, snacks, or coffee.
What shopping options are available near Warby Parker Mayfaire Town Center?
Nearby shopping includes Rack Room Shoes, FP Movement, New York & Company, Anthropologie, and Wrightsville Ave Boutique among others, allowing you to enjoy multiple retail experiences in one visit.
How can nearby stores like GNC and Mayfaire Town Center GameStop complement a visit to Warby Parker Mayfaire Town Center?
After selecting eyewear, you can visit GNC for vitamins and supplements or Mayfaire Town Center GameStop for entertainment, making your trip convenient and enjoyable with diverse shopping options nearby.