The staff is consistently described as friendly, professional, and caring, providing a welcoming atmosphere for patients.
Efficiency
Many reviews highlight the quick service and efficient care, with patients often seen promptly and in a timely manner.
Cleanliness
The facility is noted for being clean and well-organized, contributing to a positive patient experience.
Mixed Experiences
While many customers had positive experiences, some reported issues with wait times and care quality, indicating inconsistency in service.
BJ
Belinda Journigan
3 days ago
5.0
Walked in at 3:00, checked in and was called back within 10 minutes, everyone was very efficient and caring. Received two prescriptions and was out the door by 3:45. Friendly staff, and very professional!
LH
Lou Harris
Jan 6, 2026
5.0
This Office completely served my needs.. The staff was super awesome. Upon entering the Lady at the check in desk was so courteous and friendly…attending Physian R. Lane was attentive and explained exactly what my issue is… thank you to all 😍
MB
makayla Beville
Jan 6, 2026
5.0
Was a bit of a wait, but they was very caring, helpful and friendly. Really cared about our wellbeing.
SR
sara reynolds
Dec 31, 2025
5.0
The PA was great. Very quick service. I highly recommend them for urgent care. Staff was friendly and professional. Much better care than the other urgent care in Reidsville. They use My chart Cone and had all my information before I saw the Dr.
JB
Jessica Barker
Dec 30, 2025
4.0
This facility was definately busy and getting patients in and out very quickly. However, the issue I had is that my daughter was having shortness of breath, pain in chest when coughing and no X-ray was done to rule out pneumonia. Also, my daughter had done a home Covid/flu test that didn’t have the instructions available. She understood the c on the test to be covid. When the line showed beside the c she informed us that was the result and the Dr didn’t retest her and prescribed Covid medication. Well it turns out after retesting her she had flu a and we had to get the Dr to call in the medication for that. The Dr said they don’t retest anymore if someone has already done a home test. This is the first time I have heard this and the first time they haven’t retested. The only reason we did retest her was because I had to test my older son and that’s when she realized she read it incorrectly.