The staff is frequently described as friendly, caring, and professional, providing a positive experience for many customers.
Wait Times
While some customers experienced long wait times, others reported quick service, especially with appointments.
Care Quality
Most reviews highlight the quality of care received, with many patients feeling listened to and well-treated.
Communication Issues
Several customers expressed frustration with communication, particularly regarding appointment confirmations and follow-up care.
Facility Experience
The facility is generally noted as clean and organized, contributing to a satisfactory overall experience.
BH
Bryan Hicks
2 days ago
5.0
As always when I have to visit, the service is always professional and enjoyable to deal with. The people are awesome to deal with.
KM
Kimberly McClintock
Nov 16, 2025
5.0
Professional, efficient, & compassionate medical attention at Cone Urgent Care Reidsville NC! Many thanks!
BM
Bryan Miller
Nov 11, 2025
5.0
Great experience from check in to nurse to doctor! They were quick and attentive! I also received a same day appointment! Awesome compassionate experience!
GG
GrandmaReidsville
Oct 29, 2025
5.0
Respectful, and patient, listened and treated my issues. The Reidsville Cone Health Urgent Care is my choice for unexpected and urgent treatment.
BJ
Benita Jackson
Oct 27, 2025
1.0
Very disappointed with my experience today. My husband had a 2:00 appointment and wasn’t seen until 4:30. The reason given was they didn’t know he had an appointment. We signed in with appointment so I don’t understand how it happened. 2.5 hours of wasted time.