Cone Health Annie Penn Hospital is nationally recognized as a full-service hospital, offering the latest in-patient and out-patient care in a wide range of specialties. From cancer care and orthopedic surgery to heart health and emergency services, we're focused on supporting your recovery, keeping you well, and enhancing your quality of life.
While some staff members received praise for their kindness and professionalism, others were reported as rude and dismissive, particularly at the front desk and during triage.
Wait Times
Numerous reviews highlighted excessively long wait times in the emergency room, often exceeding several hours, leading to frustration among patients.
Quality of Care
Patients expressed mixed feelings about the quality of medical care, with some receiving thorough treatment while others felt neglected or misdiagnosed.
Cleanliness and Safety
Several reviews mentioned concerns about cleanliness and safety, including unclean rooms and inadequate handling of biohazard materials.
Overall Experience
Overall, experiences varied widely, with some patients expressing gratitude for the care received, while others reported severe dissatisfaction and vowed not to return.
SD
Susan D
5 days ago
5.0
First time going to this hospital. I really didn't know what to expect. I received excellent care by EVERY single person I came in contact with from the Admitting team, the ER staff, Doctors, to the woman who cleaned my room. The nurses were compassionate & caring to my needs and illness. My private room was pleasant, & clean. Overall, I was impressed with my care & how I was treated. WTG nurses on the 3rd floor!!! Thank you for taking care of me!!
Don't listen to the other "bad reviews" I am a high maintenance & a pain in the butt !! I would definitely go back to Annie Penn again if I needed too, though hopefully not for a long time! Moses Cone you did a outstanding job with handling my medical issues. I feel confident knowing in the little town of Reidsville, there's a bunch of great medical people, who genuinely care about their patients. Thank again to the Annie Penn staff for taking such good care of me. I am so grateful.
EB
Emilie Bell
Nov 7, 2025
5.0
My husband was recently admitted to this hospital before being transferred. I wanted to thank Cassidy, RN (Cardiac Unit) again. You are an invaluable member of the team. You were always ready to help out with a consistently positive and proactive attitude. Your kindness, professional, and calmness during such a scary time, will never be forgotten. It's nurses like you, that brings comfort to families like us. The teamwork was unforgettable 💜
AC
Ashley Chilton
Sep 29, 2025
5.0
Highly recommend they were exactly good to me made me feel right at home ! I would love to give thanks to nurse Jennifer ,nurse tech Denstiny, Kim Evs and kanisha !! Thank u all so much for helping me through my tough time !!
AD
Alton Downing
Sep 25, 2025
4.0
I took my wife to the emergency room over the weekend the staff was nice and she was put in a room soon after we arrived some of your staff were great while others acted like they were moving cattle now let me say this l was once one of the ( Boys) l retired from Moses Cone after 41 years so I've seen and been on both sides of the bed and her Doctors bed side manner was Sad to say the least, the only saving grace was her Nurse God Bless her she came in and My wife was instantly put at ease she made everything make sense now really isn't that what the REST of your staff supposed to do !! Just an observation from someone who used to work in the healthcare system!
FD
Freddie Davis
Jul 20, 2025
5.0
Doctor Chris R was very kind, respectful & caring. He addressed the issue with me in a timely manner, lanced my boil which was caused by an ingrown hair in my beard. I’d definitely recommend getting treatment from this hospital. I’m from Florida & a truck driver , that’s just passing thru, and they treated me very well , as if I’m resident of this city .
Frequently Asked Questions About Cone Health Annie Penn Hospital
What kind of medical services does Cone Health Annie Penn Hospital offer?
Cone Health Annie Penn Hospital offers a full range of in-patient and out-patient care in specialties such as cancer care, orthopedic surgery, heart health, and emergency services.
Where is Cone Health Annie Penn Hospital located?
The hospital is located at 618 South Main St, inside Annie Penn Hospital, Reidsville, NC 27320, USA.
What are the operating hours of Cone Health Annie Penn Hospital?
Cone Health Annie Penn Hospital operates 24 hours a day, 7 days a week.
Is Cone Health Annie Penn Hospital wheelchair accessible?
Yes, it has a wheelchair accessible entrance and parking available.
What languages are spoken at Cone Health Annie Penn Hospital?
The hospital services are provided in English.
How can I contact Cone Health Annie Penn Hospital?
You can contact the hospital by phone at +1 336-951-4000 or visit their website at https://www.conehealth.com/locations/annie-penn-hospital/.
I need cancer treatment; is there a specialized center near Cone Health Annie Penn Hospital?
Yes, the Cone Health Cancer Center at Annie Penn Hospital is located nearby, providing oncology and cancer treatment services.
Where can I find heart care specialists near Cone Health Annie Penn Hospital?
Nearby options include Cone Health HeartCare at Annie Penn and Cone Health Medical Group HeartCare at Annie Penn, both offering cardiology services.
Are there assisted living or nursing facilities near Cone Health Annie Penn Hospital?
Yes, the Cone Health Penn Nursing Center and Penn Nursing Center are nearby, providing assisted living and skilled nursing care.
What banking options are available near Cone Health Annie Penn Hospital?
There is a Bank of America ATM and a BB&T ATM close to the hospital, which can be convenient for patients and visitors needing banking services.