Cone Health Annie Penn Hospital

2.4
194 reviews

About

HospitalEmergency Room
Cone Health Annie Penn Hospital is nationally recognized as a full-service hospital, offering the latest in-patient and out-patient care in a wide range of specialties. From cancer care and orthopedic surgery to heart health and emergency services, we're focused on supporting your recovery, keeping you well, and enhancing your quality of life.

Details

  • Wheelchair accessible entranceAvailable

Location

Cone Health Annie Penn Hospital
618 South Main St, Reidsville, NC
27320, United States

Hours

Reviews

2.4
194 reviews
5 stars
55
4 stars
10
3 stars
9
2 stars
10
1 star
110

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While some staff members received praise for their kindness and professionalism, others were reported as rude and dismissive, particularly at the front desk and during triage.

Wait Times

Numerous reviews highlighted excessively long wait times in the emergency room, often exceeding several hours, leading to frustration among patients.

Quality of Care

Patients expressed mixed feelings about the quality of medical care, with some receiving thorough treatment while others felt neglected or misdiagnosed.

Cleanliness and Safety

Several reviews mentioned concerns about cleanliness and safety, including unclean rooms and inadequate handling of biohazard materials.

Overall Experience

Overall, experiences varied widely, with some patients expressing gratitude for the care received, while others reported severe dissatisfaction and vowed not to return.
  • SD
    Susan D
    5 days ago
    5.0
    First time going to this hospital. I really didn't know what to expect. I received excellent care by EVERY single person I came in contact with from the Admitting team, the ER staff, Doctors, to the woman who cleaned my room. The nurses were compassionate & caring to my needs and illness. My private room was pleasant, & clean. Overall, I was impressed with my care & how I was treated. WTG nurses on the 3rd floor!!! Thank you for taking care of me!! Don't listen to the other "bad reviews" I am a high maintenance & a pain in the butt !! I would definitely go back to Annie Penn again if I needed too, though hopefully not for a long time! Moses Cone you did a outstanding job with handling my medical issues. I feel confident knowing in the little town of Reidsville, there's a bunch of great medical people, who genuinely care about their patients. Thank again to the Annie Penn staff for taking such good care of me. I am so grateful.
  • EB
    Emilie Bell
    Nov 7, 2025
    5.0
    My husband was recently admitted to this hospital before being transferred. I wanted to thank Cassidy, RN (Cardiac Unit) again. You are an invaluable member of the team. You were always ready to help out with a consistently positive and proactive attitude. Your kindness, professional, and calmness during such a scary time, will never be forgotten. It's nurses like you, that brings comfort to families like us. The teamwork was unforgettable 💜
  • AC
    Ashley Chilton
    Sep 29, 2025
    5.0
    Highly recommend they were exactly good to me made me feel right at home ! I would love to give thanks to nurse Jennifer ,nurse tech Denstiny, Kim Evs and kanisha !! Thank u all so much for helping me through my tough time !!
  • AD
    Alton Downing
    Sep 25, 2025
    4.0
    I took my wife to the emergency room over the weekend the staff was nice and she was put in a room soon after we arrived some of your staff were great while others acted like they were moving cattle now let me say this l was once one of the ( Boys) l retired from Moses Cone after 41 years so I've seen and been on both sides of the bed and her Doctors bed side manner was Sad to say the least, the only saving grace was her Nurse God Bless her she came in and My wife was instantly put at ease she made everything make sense now really isn't that what the REST of your staff supposed to do !! Just an observation from someone who used to work in the healthcare system!
  • FD
    Freddie Davis
    Jul 20, 2025
    5.0
    Doctor Chris R was very kind, respectful & caring. He addressed the issue with me in a timely manner, lanced my boil which was caused by an ingrown hair in my beard. I’d definitely recommend getting treatment from this hospital. I’m from Florida & a truck driver , that’s just passing thru, and they treated me very well , as if I’m resident of this city .

Frequently Asked Questions About Cone Health Annie Penn Hospital

What kind of medical services does Cone Health Annie Penn Hospital offer?

Cone Health Annie Penn Hospital offers a full range of in-patient and out-patient care in specialties such as cancer care, orthopedic surgery, heart health, and emergency services.

Where is Cone Health Annie Penn Hospital located?

The hospital is located at 618 South Main St, inside Annie Penn Hospital, Reidsville, NC 27320, USA.