Visit the Planned Parenthood health center in Raleigh, NC for emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
While many customers praised the staff for being friendly and caring, there were numerous complaints about rude behavior and unprofessionalism from certain employees.
Wait Times
Customers frequently reported long wait times, often exceeding an hour, even with scheduled appointments, leading to frustration.
Communication Issues
Many reviews highlighted difficulties in reaching the clinic via phone, with long hold times and unreturned calls being common complaints.
Quality of Care
Overall, patients appreciated the quality of medical care received, with several noting positive experiences with specific healthcare providers.
Insurance and Billing Problems
Several customers expressed dissatisfaction with billing practices and issues related to insurance acceptance, leading to confusion and frustration.
KB
Katelyn Blanchard
Oct 21, 2025
1.0
Went there today at 4:10 for some pains I was having along with having an iud due to my regular doctor not being able to fit me in. I scheduled my appointment at about 10 this morning and promptly (about 11:30 am) on my phone filled out the pre appoint my registration stuff, upload my insurance and answered all the question. I then went to the appointment (and hour away) to be told to wait the waiting room and 10 mins later get called to the front desk and they say they don’t accept my insurance. Then why was in on the approved list they provided in their website? Why was I not called at 11 in the am when I submitted my pre appointment paperwork instead I wasted time and GAS to drive an hour to not be seen.
NM
Nini Montañez
Sep 12, 2025
1.0
Es una mierda de atención , personal grosero . No sabe nada de atención al cliente
PH
Pamela Halverson
Sep 4, 2025
5.0
Caring people and affordable services, this is a great place to go for basic reproductive healthcare.
JD
Julie Downes
Aug 19, 2025
1.0
Will literally take you forverrrrrr. No matter what time of day or how many people are in waiting room you will be here for hours!!! AFTER taking my payment today they just told me they are on an extreme wait and I could reschedule. Would recommend going literally anywhere else for your care.
DF
Dane Fearon
Aug 8, 2025
3.0
The staff are nice. The phone system has issues. Just called to refill a prescription. Doesn’t put me through to anyone. Instead says users voicemail box is full and immediately hangs up.
Frequently Asked Questions About Planned Parenthood - Raleigh Health Center
Where is Planned Parenthood - Raleigh Health Center located?
It is located at 100 S Boylan Ave., Raleigh, NC 27603, USA.
What services are offered at Planned Parenthood - Raleigh Health Center?
They provide emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
What are the operating hours of the Raleigh Health Center?
Monday, Wednesday, and Friday from 9:00 AM to 5:00 PM (Friday closes at 3:00 PM), Tuesday and Thursday from 10:00 AM to 6:00 PM, closed on weekends and major holidays.
Is the Raleigh Health Center open on Saturdays and Sundays?
No, the center is closed on both Saturdays and Sundays.
Which holidays is the Planned Parenthood - Raleigh Health Center closed on?
The center is closed on Thanksgiving (Nov 27, 2025), Christmas Eve and Christmas Day (Dec 24-25, 2025), New Year's Day (Jan 1, 2026), Martin Luther King Jr. Day (Jan 19, 2026), Memorial Day (May 25, 2026), Juneteenth (June 19, 2026), Independence Day (July 4, 2026), and Labor Day (Sept 7, 2026).
How can I contact Planned Parenthood - Raleigh Health Center?
You can call the main phone number at +1 919-833-7526.
What languages are spoken at the Raleigh Health Center?
Services are provided in English.
Are there any restaurants nearby where I can eat before or after my visit?
Yes, nearby restaurants include Moonlight Pizza Company, Calavera Empanada & Tequila Bar, Good Day Good Night, Incendiary Brewing Co, and First Watch for a variety of dining options.
Is there a yoga studio near the Planned Parenthood - Raleigh Health Center for wellness activities before or after your appointment?
Yes, Iyengar Yoga Center of Raleigh and YogaSix Glenwood South are nearby yoga studios offering fitness and holistic health services.
What are some nearby non-medical services and attractions near the Raleigh Health Center?
Nearby places include Cable's Frame House art gallery, Rosenberry Rooms furniture store, and ARTHOUSE art school and gallery, perfect for exploring local culture and shopping.