Planned Parenthood - Raleigh Health Center

3.4
133 reviews

About

Reproductive Health ClinicMedical Center
Visit the Planned Parenthood health center in Raleigh, NC for emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Raleigh Health Center
100 S Boylan Ave., Raleigh, NC
27603, United States

Hours

Reviews

3.4
133 reviews
5 stars
69
4 stars
4
3 stars
7
2 stars
12
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the staff for being friendly and caring, there were numerous complaints about rude behavior and unprofessionalism from certain employees.

Wait Times

Customers frequently reported long wait times, often exceeding an hour, even with scheduled appointments, leading to frustration.

Communication Issues

Many reviews highlighted difficulties in reaching the clinic via phone, with long hold times and unreturned calls being common complaints.

Quality of Care

Overall, patients appreciated the quality of medical care received, with several noting positive experiences with specific healthcare providers.

Insurance and Billing Problems

Several customers expressed dissatisfaction with billing practices and issues related to insurance acceptance, leading to confusion and frustration.
  • KB
    Katelyn Blanchard
    Oct 21, 2025
    1.0
    Went there today at 4:10 for some pains I was having along with having an iud due to my regular doctor not being able to fit me in. I scheduled my appointment at about 10 this morning and promptly (about 11:30 am) on my phone filled out the pre appoint my registration stuff, upload my insurance and answered all the question. I then went to the appointment (and hour away) to be told to wait the waiting room and 10 mins later get called to the front desk and they say they don’t accept my insurance. Then why was in on the approved list they provided in their website? Why was I not called at 11 in the am when I submitted my pre appointment paperwork instead I wasted time and GAS to drive an hour to not be seen.
  • NM
    Nini Montañez
    Sep 12, 2025
    1.0
    Es una mierda de atención , personal grosero . No sabe nada de atención al cliente
  • PH
    Pamela Halverson
    Sep 4, 2025
    5.0
    Caring people and affordable services, this is a great place to go for basic reproductive healthcare.
  • JD
    Julie Downes
    Aug 19, 2025
    1.0
    Will literally take you forverrrrrr. No matter what time of day or how many people are in waiting room you will be here for hours!!! AFTER taking my payment today they just told me they are on an extreme wait and I could reschedule. Would recommend going literally anywhere else for your care.
  • DF
    Dane Fearon
    Aug 8, 2025
    3.0
    The staff are nice. The phone system has issues. Just called to refill a prescription. Doesn’t put me through to anyone. Instead says users voicemail box is full and immediately hangs up.

Frequently Asked Questions About Planned Parenthood - Raleigh Health Center

Where is Planned Parenthood - Raleigh Health Center located?

It is located at 100 S Boylan Ave., Raleigh, NC 27603, USA.

What services are offered at Planned Parenthood - Raleigh Health Center?

They provide emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.