Business Details
About
ProstheticsOrthotics
You or your loved one can finally experience freedom and independence with the help of EastPoint Prosthetics and Orthotics. We're proud to be one of only a few companies in the country that do what we do, specializing in the building of custom orthotics and prosthetics in Raleigh, NC. We custom-fit orthotic and prosthetic devices to maximize client comfort and movement. Our process utilizes state-of-the-art 3D printing technology; and combined with our experience, we deliver customized solutions that you can't find anywhere else. We offer mobile services to come to you as well as an in-person office. Our mission is to empower independence by advancements in education and innovation for all people of all ages. Contact us and let us help you regain your independence..
Location
EastPoint Prosthetics and Orthotics
11030 Raven Ridge Road, Raleigh, NC
27614, United States
Hours
Reviews
4.8
44 reviews
5 stars
42
4 stars0
3 stars0
2 stars0
1 star
2
- MHM. Elizabeth Henn.Aug 2, 20195.0Brent is an amazing Orthotist! We had to get a cranial helmet for our 7 month old baby and we were very nervous about it. Brent walked us through every step of the process, helping educate us along the way. Any time we had a question or concern, he would respond immediately with answers, no matter what time of day! Additionally, the helmet was always adjusted perfectly so our baby never had any major issues with it. Thank you so much, Brent!! Five stars all the way!
- JCJennifer CarterMay 30, 20185.0Our family has been working with Eastpointe for three years now. They have amazing customer service, making it very convenient to be fitted for your child's shoes. Shoes are ordered and delivered very quickly (less than 2 weeks) and if there are any problems with fitting, they work with you until it gets made right! Even several months after you've ordered, they are there to make needed repairs on straps that wear out over time. I love our technician and will be using him as long as we need to!!
- MBMary BrooksSep 18, 20155.0Brent and the staff at East Point have exceeded our expectations! The team went above and beyond to make sure our son received the proper braces he so greatly needed. A sincere thanks for Eric's ongoing, professional care.
- SMScooter MurphyJul 1, 20155.0I want to start off by saying that ALL the staff at Eastpoint are professional and kind. They truly care about the needs of everyone who walks through the door. Being fit for an orthotic is something I never thought I would have to go through, but Brent and his staff made the transition easy and exciting. I was properly fit and 2 weeks later went back to learn how to walk with my orthotic. I was able to WALK hand in hand with my son for the 1st time!!!!! My family and I are so grateful that God sent us to Eastpoint. I guarantee you will not find a more loving staff anywhere else.
- PSPatrick StricklandAug 29, 20135.0We can't thank Brent and Nozaly enough for the care they provided our daughter! After 4 doctor's visits (2 different pediatricians and 2 times to the same pediatric orthopedist) we still had exactly ZERO answers regarding how to correct her metatarsus adductus (her feet were both pretty severely turned in toward each other). Then we called EastPoint and I'm so glad we did! After a thorough and comprehensive exam Brent and Nozaly were able to provide us not only with answers to our questions, but a SOLUTION to the problem.We really appreciated how comfortable they made us feel; by the end of the visit we felt like we had made friends with everyone in the office. I was also impressed with the patient room which was outfitted with a big flat screen TV with Dora the Explorer to help distract our squirmy toddler while she had casts molded to her feet for the braces. Our 22-month-old daughter has been wearing her SureStep braces for about 3 months now and she LOVES them. They are correcting her gait and her stride, and improving her balance, making her much more confident and steady on her feet. The staff at EastPoint are truly changing lives. They are our heroes and we are forever grateful!
Frequently Asked Questions About EastPoint Prosthetics and Orthotics
Do take insurance
Yes, we are in network with most major medical insurances
Do you see Veterans?
We do participate with the local VA's
When can I get a prosthesis after an amputation?
Hey there! The timing for getting a prosthesis can be different for everyone, as it really depends on how your healing process goes after the amputation. Once your doctor sees that you've healed sufficiently, they'll give you the green light for a prosthesis with a prescription.
How long does it take to receive a prosthetic leg?
Great question! The time it takes to receive your prosthetic leg can vary. It mostly depends on how quickly we can get the necessary paperwork from your doctor. Usually, patients are able to get their prosthesis in just a few weeks. We'll do our best to make it as swift as possible!
Do I need to visit your office for a prosthetic evaluation?
No worries about coming to us – we'll come to you! We're happy to make house calls. Your comfort and convenience are important to us.
Does EastPoint accept my insurance?
Absolutely! We accept most insurances, including popular ones like Veterans Administration Benefits, Medicare, Medicaid, Blue Cross Blue Shield, United Healthcare, Aetna, Tricare and Cigna. Feel free to get in touch with us if you have any specific questions about your insurance coverage
Should I consult my doctor for a new prosthetic socket?
Yes, for a new prosthetic socket, we do need a prescription from your doctor. We also require detailed notes from them explaining why you need a new device. It's all about ensuring that you get the perfect fit and the best care possible
Does EastPoint Prosthetics and Orthotics accept insurance?
Yes, EastPoint Prosthetics and Orthotics is in network with most major medical insurances including Veterans Administration Benefits, Medicare, Medicaid, Blue Cross Blue Shield, United Healthcare, Aetna, Tricare, and Cigna.
Can veterans receive services at EastPoint Prosthetics and Orthotics?
Yes, EastPoint Prosthetics and Orthotics participates with the local VA's and accepts Veterans Administration Benefits.
When can I get a prosthesis after an amputation?
The timing varies depending on your healing process. Your doctor will give you a prescription for a prosthesis once you have healed sufficiently.
How long does it take to receive a prosthetic leg from EastPoint Prosthetics and Orthotics?
The time depends on obtaining necessary paperwork from your doctor, but typically patients receive their prosthesis within a few weeks.
Do I need to visit EastPoint Prosthetics and Orthotics for a prosthetic evaluation?
No, EastPoint Prosthetics and Orthotics offers mobile services and will make house calls for your convenience.
What payment options does EastPoint Prosthetics and Orthotics accept?
They accept major credit cards such as American Express, Discover, MasterCard, and Visa.
What are the business hours for EastPoint Prosthetics and Orthotics?
Their office is open Monday through Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 12:00 PM, and is closed on Saturdays and Sundays. Appointments are by appointment only.
What advanced technology does EastPoint Prosthetics and Orthotics use?
They utilize state-of-the-art 3D printing technology along with 3D imaging and CAD software to create fully customized orthotic and prosthetic solutions.
What nearby healthcare services can customers visit before or after EastPoint Prosthetics and Orthotics?
Customers can visit nearby facilities such as Advanced Health Resources, Abilitations Children's Therapy and Wellness Center for therapy services, Coordinated Health Services Inc for home health care, or Adams & Cheek Dentistry for dental care.
Are there any nearby clinics or pediatric services near EastPoint Prosthetics and Orthotics?
Yes, nearby options include Durant Road Pediatrics for pediatric care and Gynecology and Laparoscopic Surgeons for women's health services.