Business Details
About
DentistCosmetic DentistryTeeth Whitening Service
Mark W. Russell, DMD, practices a full scope of general and cosmetic dentistry with expertise ranging from porcelain veneers to dental implants, crowns, and bridges. Dr. Russell seeks to provide the highest level of care in all aspects of general, cosmetic, and family dentistry and can literally redesign your smile.
Our mission at Russell Family Dentistry is to provide high-quality dental care with genuine enthusiasm and compassion. Our team has a commitment to service that prioritizes the needs of our patients. It is our goal to create an attentive and welcoming environment for our community to receive the dental care they deserve.
Call today to schedule your appointment.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
192 reviews
5 stars
186
4 stars
4
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Patient Experience
Many reviews highlighted the welcoming atmosphere and the thoroughness of care, making patients feel comfortable and well-informed.
Quality of Care
Dr. Russell and his team received high marks for their expertise, gentle approach, and the use of modern technology in dental procedures.
Timeliness
Patients appreciated the minimal waiting times and efficient service during their appointments.
Mixed Feedback
While most reviews were positive, there were a few concerns regarding diagnosis accuracy and treatment recommendations.
- BMBrooke McMillan6 days ago5.0Me and my husband have been using Russell Family Dentistry for years. Everyone there is super nice and friendly. I have health anxiety so the dentist is hard for me and they're super understanding. We are self pay and they are adorable as well. Highly recommend!
- JGJustin GiffordDec 15, 20255.0Great experience and always great cleanings. Thank you to all the staff
- CGcarlotta GaultDec 11, 20255.0Love Missy the hygienist. I have had nothing but good experiences at this practice.
- VMVictoria MiddletonDec 9, 20255.0The friendliest staff and Doctor! Everyone was professional and courteous. I had to get a filling done, the doctor and assistant were very gentle and informed me of what was happening every step of the way. They made sure to answer any questions I had and eased my nerves without making me feel rushed. The environment was very clean and welcoming. Honestly, it was the most positive dental experience I have ever had. I HIGHLY recommend this office!
- TMTrudy MartinDec 7, 20255.0As usual, there was little to no waiting time. Dental exam and cleaning was thorough. X-rays revealed some issues which Dr. Russell explained in detail, and plans were presented giving me time to consider and decide. All in all a very good experience!
Frequently Asked Questions About Russell Family Dentistry
What dental services does Russell Family Dentistry offer?
Russell Family Dentistry offers services including dental implants, crowns, bridges, dentures, and dental fillings.
What are the office hours of Russell Family Dentistry?
The office is open Monday to Wednesday from 8:30 AM to 5 PM, Thursday from 8:30 AM to 2:30 PM, and is closed on Friday, Saturday, and Sunday.
How can I make an appointment at Russell Family Dentistry?
You can schedule an appointment through their website at https://www.russellfamilydentist.com/patient-information/scheduling/ or call their main phone number at +1 252-633-4444.
Does Russell Family Dentistry accept insurance and what payment options are available?
Yes, they accept various payment options including American Express, Cash, Check, Discover, Financing, MasterCard, and Visa. For more insurance information, visit their insurance page.
Is Russell Family Dentistry wheelchair accessible and LGBTQ+ friendly?
Yes, the clinic has wheelchair accessible seating and restrooms, unisex restrooms, and is a safe space that welcomes LGBTQ+ patients.
Where is Russell Family Dentistry located?
It is located at 2815 Village Way, New Bern, NC 28562, USA.
What nearby dental clinics are close to Russell Family Dentistry?
Nearby dental clinics include N Kimmey Seymore, Warren and Miller Family Dentistry, and Carolina Center for Dental Implants and Periodontics, providing additional options for dental care in the area.
Are there any nearby schools close to Russell Family Dentistry?
Saint Paul Catholic School New Bern, NC is a nearby elementary and religious school, useful for families visiting the dentist.
What religious sites are near Russell Family Dentistry?
Nearby religious sites include St. Paul Catholic Church and Saint Paul Roman Catholic Church, which could be of interest to visitors in the area.
What leisure or service businesses are located near Russell Family Dentistry?
Nearby you can find attractions and services such as The Haunted House on Buckingham Rd., Yard Cards by Caroline (event planning), and Waggin Wheels Mobile Dog Grooming, offering diverse options before or after your dental visit.