Business Details
About
UrologyPediatric UrologySurgery
At Viewmont Urology Clinic, we have seven Board Certified urologists specialized in treating Adult and Pediatric urologic problems
Location
Hours
Reviews
3.5
128 reviews
5 stars
65
4 stars
11
3 stars
7
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback indicates a mix of experiences with staff, ranging from friendly and professional to rude and unhelpful.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and waiting areas.
Wait Times
Many customers expressed frustration with long wait times for appointments and to be seen by doctors.
Doctor Quality
While some doctors received high praise for their care and professionalism, others were criticized for being dismissive and unprofessional.
Communication Issues
Numerous reviews mentioned difficulties in reaching the office by phone and lack of follow-up communication from staff.
- KLKyle Lovely5 days ago2.0I had an appointment scheduled months in advance. The office called me less than 72 before my procedure to tell me they switched the medication they use and that it would not be covered by my insurance. This is over a $500 difference in payment. In my opinion, this is very unprofessional and should’ve been handled with better punctuality.
- JWJonathan WalkerNov 10, 20253.0The medical staff are great, but they no longer answer phone calls and make you go through an AI messaging system. Transferring over to a new system can be difficult, but this is ridiculous.
- MSMary SigmonNov 10, 20251.0I have seen some post about doctor willis. I had a very horrible experience with her.I have had serious trouble with UTI for years. I am in the hospital now my second trip this month.I have a serious uti that is R to a mouth antibiotics. She said my urine sample was yellow i have a pic of it.Its red.She said lesions on my kidney was jumping out of my kidney from a cyst inside my kidney and jumping back in.lol My husband is seeing dr Gerrard i asked him if I didn't like a dr could I see another one him and his nurse both told me yes.on that Friday that my husband saw him i told him what was wrong he said constipation causes uti.he said see a gi and he would see me.i had a uti that day and couldn't pee ended up in hospital. When I got out my dr referred me there I told her I wanted dr Gerrard. They made the appointment then I got the letter saying I couldn't come because I had problems with another dr.Dr Gerrard knew this i showed him the bloody urine sample that was yellow.but he still said he would see me.i have left two messages with office manager and Noone will answer my call.what does dr willis have on them that she can treat pts any way she wants to and get by with it.i have been told by two dr if I don't get help I am going to die Join the world of drs don't care.
- CCCarrie CohenOct 24, 20251.0The office staff lies to patients blaming their lack of willingness to schedule necessary surgery on the "new system" despite the qualified physicians instructing them to schedule. The staff is uncooperative and argumentative with no concern for the patient's best interest or well-being. This practice should be avoided.
- TTTheTeague65Oct 23, 20255.0Looks great and very clean for such a busy office ! My dad is a patient so i'm usually just in the waiting area.
Frequently Asked Questions About Viewmont Urology Clinic, PA
What medical specialties are covered by the urologists at Viewmont Urology Clinic, PA?
The clinic has seven Board Certified urologists specialized in treating adult and pediatric urologic problems.
Where is Viewmont Urology Clinic, PA located?
It is located at 1202 N Center St, Hickory, NC 28601, USA.
What are the clinic's regular operating hours?
Viewmont Urology Clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
What payment methods are accepted at Viewmont Urology Clinic, PA?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Viewmont Urology Clinic, PA?
You can call them at +1 828-322-4340 or email chriswayne@viewmonturology.com.
Does Viewmont Urology Clinic, PA have an online presence?
Yes, they have a website at http://www.viewmonturology.com/ and a Facebook page at https://www.facebook.com/viewmonturology/.
What should I know before visiting Viewmont Urology Clinic, PA in terms of time zone?
The clinic operates in the America/New_York time zone.
Are there dental services near Viewmont Urology Clinic, PA?
Yes, nearby dental and pediatric dentistry services include Pediatric Dentistry, Dr. Susan K. Jones, C. James Goodwin, DDS, PLLC, McDonald Family Dentistry, Compass Dental, Lake Hickory Dental, and McAllister Dentistry, which you can visit before or after your appointment.
What nearby medical centers can I visit along with Viewmont Urology Clinic, PA?
Nearby medical centers include Catawba Valley Family Medicine - Viewmont, FryeCare Hickory Family Practice Associates, Hickory Family Practice Associates, Viewmont Surgery Center, and Swisher Jenette T MD, for complementary health services.
Are there wellness and beauty services nearby Viewmont Urology Clinic, PA?
Yes, you can find La Bella Donna Spa, Swisher Skin and Laser Center, and Nailed It by Wittley nearby for medical spa, hair removal, and beauty treatments.