Piedmont Medical Supply

3.9
27 reviews

About

Medical Supplies
For over 30 years, medical professionals have relied on Piedmont Medical Supply to guide their patients in choosing the right products to fit their needs. We are open to the public and invite you to stop by our store.

Location

Piedmont Medical Supply
752 4th Street Southwest, Hickory, NC
28602, United States

Hours

Reviews

3.9
27 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
1
1 star
7
  • SL
    S L
    Dec 26, 2025
    1.0
    This was my mother’s first time contacting this facility while trying to secure an assistive device for my father, who has a TBI — and the experience was appalling. Joe was shockingly rude, dismissive, and completely unprofessional from the very beginning. He was blunt, inattentive, and clearly uninterested in listening. Instead of asking thoughtful questions or allowing my mother to explain my father’s needs, he repeatedly talked over her and jumped to uninformed conclusions based on barely five minutes of conversation. Even more concerning, Joe openly admitted that he normally does not handle the specific device we were inquiring about — yet he continued the call anyway, offering nothing but condescension and attitude while providing zero meaningful help. The lack of attention to detail and basic empathy was unacceptable, especially when dealing with a family navigating a serious medical condition. If this is the level of “support” offered to vulnerable patients and their caregivers, I would strongly caution anyone from trusting this place with their loved one’s needs.
  • SF
    S F
    Oct 27, 2025
    1.0
    Do not go here! Terrible customer service! Cheryl is extremely rude and has horrible people skills especially for those in need of assistance.
  • AB
    Anthony Barrier
    Dec 9, 2022
    5.0
    Great place for medical needs. Sarah and Ethan were very friendly and knowledgeable.. Great sense of humor as well...
  • MJ
    Moonpie Jo
    May 11, 2020
    1.0
    Will not come back to this store. We came in to get several things and were told we had to stand in one place in front of register. My husband and I had masks on and needed to look at some foot pads for him and me a new recliner and other things. Woman at register said you were small company and she didnt want to get sick BUT SHE DIDNT HAVE MASK OR GLOVES ON!!! WE DID. I dont have to stand in one spot at grocery stores or walmart and I wear mask and gloves there. Why did you open back up. Woman told me I couldnt look around store. A boy came in and went straight to knee wrappings and she didnt like that made smart remark. BUT AGAIN SHE DIDNT HAVE MASK OR GLOVES ON!!! DONT OPEN IF CUSTOMERS ARE GOING TO BE TREATED BADLY!!! None of us want to get virus but I should have been afraid of your register person She wasnt protecting me but I was protecting her. VERY UPSET AND DISSAPOINTED!!
  • TG
    Taylor Gorman
    Mar 19, 2020
    5.0
    Was wondering if you had asthma nebulizer I have mine since 2003 got it from y’all and would like to buy one there also

Frequently Asked Questions About Piedmont Medical Supply

What is Piedmont Medical Supply and how long has it been serving customers?

Piedmont Medical Supply has been providing medical professionals and the public with trusted medical supplies for over 30 years.

Where is Piedmont Medical Supply located?

Piedmont Medical Supply is located at 752 4th Street Southwest, Hickory, NC 28602, USA.