For over 30 years, medical professionals have relied on Piedmont Medical Supply to guide their patients in choosing the right products to fit their needs. We are open to the public and invite you to stop by our store.
This was my mother’s first time contacting this facility while trying to secure an assistive device for my father, who has a TBI — and the experience was appalling. Joe was shockingly rude, dismissive, and completely unprofessional from the very beginning. He was blunt, inattentive, and clearly uninterested in listening. Instead of asking thoughtful questions or allowing my mother to explain my father’s needs, he repeatedly talked over her and jumped to uninformed conclusions based on barely five minutes of conversation.
Even more concerning, Joe openly admitted that he normally does not handle the specific device we were inquiring about — yet he continued the call anyway, offering nothing but condescension and attitude while providing zero meaningful help. The lack of attention to detail and basic empathy was unacceptable, especially when dealing with a family navigating a serious medical condition.
If this is the level of “support” offered to vulnerable patients and their caregivers, I would strongly caution anyone from trusting this place with their loved one’s needs.
SF
S F
Oct 27, 2025
1.0
Do not go here! Terrible customer service! Cheryl is extremely rude and has horrible people skills especially for those in need of assistance.
AB
Anthony Barrier
Dec 9, 2022
5.0
Great place for medical needs. Sarah and Ethan were very friendly and knowledgeable.. Great sense of humor as well...
MJ
Moonpie Jo
May 11, 2020
1.0
Will not come back to this store. We came in to get several things and were told we had to stand in one place in front of register. My husband and I had masks on and needed to look at some foot pads for him and me a new recliner and other things. Woman at register said you were small company and she didnt want to get sick BUT SHE DIDNT HAVE MASK OR GLOVES ON!!! WE DID. I dont have to stand in one spot at grocery stores or walmart and I wear mask and gloves there. Why did you open back up. Woman told me I couldnt look around store. A boy came in and went straight to knee wrappings and she didnt like that made smart remark. BUT AGAIN SHE DIDNT HAVE MASK OR GLOVES ON!!! DONT OPEN IF CUSTOMERS ARE GOING TO BE TREATED BADLY!!! None of us want to get virus but I should have been afraid of your register person
She wasnt protecting me but I was protecting her. VERY UPSET AND DISSAPOINTED!!
TG
Taylor Gorman
Mar 19, 2020
5.0
Was wondering if you had asthma nebulizer I have mine since 2003 got it from y’all and would like to buy one there also
Frequently Asked Questions About Piedmont Medical Supply
What is Piedmont Medical Supply and how long has it been serving customers?
Piedmont Medical Supply has been providing medical professionals and the public with trusted medical supplies for over 30 years.
Where is Piedmont Medical Supply located?
Piedmont Medical Supply is located at 752 4th Street Southwest, Hickory, NC 28602, USA.
What are the operating hours of Piedmont Medical Supply?
Piedmont Medical Supply is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment methods are accepted at Piedmont Medical Supply?
They accept American Express, Cash, Check, Mastercard, and Visa.
How can I contact Piedmont Medical Supply?
You can contact them by phone at +1 828-327-6970 or by email at dwarmuth@ncpms.com.
Does Piedmont Medical Supply have an online presence or website?
Yes, their website is http://ncpms.com/ and they have a Facebook page at https://www.facebook.com/681159381922656.
Are there medical-related services close to Piedmont Medical Supply?
Yes, nearby places include The Compounding Pharmacy for prescriptions, ICGH for medical counseling and treatment, and the Children's Resource Center for daycare and community services.
What dining options are available near Piedmont Medical Supply?
Nearby dining options include Charolais Steakhouse, Dos Amigos Mexican Restaurant, and Atlantida Palateria ice cream shop, perfect for meals or snacks before or after your visit.
Are there any community services or non-profit organizations near Piedmont Medical Supply?
Yes, the area has community service organizations like the Catawba County Partnership for Children and the Leathernecks MC - Iwo Jima Clubhouse.
What categories of products does Piedmont Medical Supply specialize in?
They specialize in medical supplies, including surgical appliances and equipment for medical professionals.