Business Details
About
Urgent Care
"Cone Health Urgent Care at Grandover Village is available if you or a loved one needs immediate medical attention. We’re open seven days a week and see patients of all ages, from children through adults. Appointments are available but not required. Our experienced team is ready to help you when your primary care provider isn’t available."
Location
Cone Health Urgent Care at Grandover Village
6019 W Gate City Blvd, Greensboro, NC
27407, United States
Hours
Reviews
4.7
164 reviews
5 stars
146
4 stars
6
3 stars0
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, caring, and professional, with specific mentions of individual staff members who provided exceptional service.
Cleanliness
The facility received high marks for cleanliness, with many reviews highlighting the well-maintained environment and amenities like snacks and drinks.
Efficiency
Most customers reported quick service and minimal wait times, although some noted longer waits during peak hours, particularly for walk-in patients.
Quality of Care
While many reviews reflected positive experiences with thorough and attentive care, a few customers expressed dissatisfaction with specific providers who did not listen to their concerns.
Appointment Issues
Several reviews indicated frustration with appointment scheduling and wait times, particularly for those who walked in without an appointment.
- KPKatie Pocock5 days ago5.0I came in as a walk-in this afternoon with a respiratory infection. I felt horrible but all of the staff here made me feel welcomed and really helped get me seen quickly! I’m grateful to the front desk staff, nurses, and FNP we were able to see today who took the time to see and care for me so quickly. Thank you!
- TBTroy BallNov 16, 20251.03 hours, no one had the least sense of urgency. Everyone just sitting behind a desk doing nothing. PA was in room less than 5 minutes and her response was use a different over the counter drug. Totally unacceptable service!
- MLMakiya LongNov 5, 20255.0The front desk lady, Danita H, was amazing! She was so patient with me and helped with everything I needed without any attitude. I didn’t feel like I was bothering her at all — she was fantastic! The doctor (Red) who saw me was also very helpful and made me feel comfortable in a very uncomfortable situation.
- NJNicole JordanNov 5, 20251.0Unfortunately, I had the displeasure of taking my daughter to this urgent care for symptoms consistent with a viral or bacterial infection. I was told by a completely inept NP that, although it was extremely unlikely for age, he thought my daughter had a blood clot in her lung. I'm not sure what he based his theory on, because he did not give her an examination. After being told that her grandparent is a pulmonologist, his theory quickly changed from a blood clot to her having an enlarged heart. I can't call either of his outlandish theories a diagnosis because that involves gathering data about medical history, assessing the patients physical condition and using reasoning based on medical knowledge. I could have respected him a lot more if he'd said that pediatrics aren't his thing and referred me to the pediatric ER for an evaluation. We ended up there anyway, where she was diagnosed with a viral infection and a normal sized heart and no blood clot.
- MPMadison PotterNov 5, 20255.0I had a really wonderful experience at this Urgent Care. I scheduled an appointment for 6:30pm but came in around 5:30pm and then took me within 15 min of arrival. The RN & NP that assisted me were both very kind and patient.
Frequently Asked Questions About Cone Health Urgent Care at Grandover Village
What services does Cone Health Urgent Care at Grandover Village provide?
Cone Health Urgent Care at Grandover Village offers immediate medical attention for patients of all ages when your primary care provider isn’t available.
What are the operating hours of Cone Health Urgent Care at Grandover Village?
The urgent care center is open Monday through Friday from 8:00 AM to 8:00 PM and on Saturday and Sunday from 8:00 AM to 4:00 PM.
Do I need an appointment to visit Cone Health Urgent Care at Grandover Village?
Appointments are available but not required; walk-ins are welcome.
Where is Cone Health Urgent Care at Grandover Village located?
It is located at 6019 W Gate City Blvd, Suite C, Greensboro, NC 27407, US.
How can I contact Cone Health Urgent Care at Grandover Village?
You can call them at +1 336-890-2660 for assistance or inquiries.
Which nearby places can I visit for food or coffee when I come to Cone Health Urgent Care?
Nearby options include Starbucks for coffee, Chipotle Mexican Grill for Tex-Mex food, Jersey Mike's Subs for sandwiches, and Chick-fil-A for fast food chicken dishes.
Are there places nearby where I can do my banking or access ATMs when visiting the urgent care?
Yes, State Employees' Credit Union and several ATMs like CashPoints®, PNC ATM, and Presto! ATM are nearby for your banking needs.
What nearby health and wellness services are available around Cone Health Urgent Care?
Nearby you can find Grandover Village Dental Care for dental services, Vinci Nail Spa for nail and waxing services, and The DRIPBaR Greensboro for medical spa treatments.
Is there a convenient grocery store or pharmacy near Cone Health Urgent Care?
Yes, Publix Super Market at Grandover Village offers grocery and pharmacy services nearby.
Can I find other retail and service shops near Cone Health Urgent Care at Grandover Village?
Yes, nearby places include the AT&T Store for mobile phone needs, Textbook Brokers bookstore, and Western Union for money transfer services.