Cone Health Urgent Care at Grandover Village

4.6
194 reviews

About

Urgent Care
"Cone Health Urgent Care at Grandover Village is available if you or a loved one needs immediate medical attention. We’re open seven days a week and see patients of all ages, from children through adults. Appointments are available but not required. Our experienced team is ready to help you when your primary care provider isn’t available."

Location

Cone Health Urgent Care at Grandover Village
6019 W Gate City Blvd, Greensboro, NC
27407, United States

Hours

Reviews

4.6
194 reviews
5 stars
170
4 stars
7
3 stars
3
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, caring, and professional, with many specific mentions of individual team members who provided exceptional care.

Wait Times

While many reviews highlighted quick service, several customers expressed frustration with longer than expected wait times, particularly for those with appointments.

Facility Cleanliness

The facility received positive feedback for being clean and well-maintained, contributing to a pleasant experience for visitors.

Quality of Care

Overall, patients reported receiving thorough and attentive care, although there were some concerns about specific instances of misdiagnosis or rushed consultations.
  • EE
    el
    3 days ago
    1.0
    Catherine, NP was caring and professional, but unfortunately, she did not dx my skin rashes right, put me on unnecessary antibiotics and misled the following med professionals and myself (I learned that after 2 months of failing med professionals). I suffered so much GI and other side effects from wrong treatments for almost a month. Then, ending up having the unsuccessful 2nd visit in this same location with a different PA because rashes were not cleared. I was left in the very cold room for 45 mins after regular nurse checked the vital signs. I told the front desk I would either have to go or wait outside. She insisted that I had to wait in that freezing room no matter what and would not return the co-pay either even without seeing the PA. What an outrageous experience.
  • SY
    Sue Yoder
    4 days ago
    5.0
    they were very efficient and worked quickly .Everyone from the receptionist to the nurse and the P A were super nice .
  • AB
    Amy Bowyer
    5 days ago
    5.0
    Beautiful and very clean facility—— the NP I saw was very thorough——-I really appreciated that—- she explained everything in detail. I had a great experience- will definitely come here again. The NP I saw name was McKenna. Although it had Rachel on the discharge summary. Definitely recommend!!!
  • VV
    Vasser
    Jan 4, 2026
    5.0
    This is the best treatment and care I have ever received at an Urgent Care. After a primary care visit, and an emergency room visit, I was finally tended to accordingly by the team here. Was warmly welcomed with compassion by the front desk. Was sitting for less than 3 minutes when I was brought in for swelling of the mouth, tounge and throat. Christina was an amazing nurse. She was very attentive and boy can she type. Very focused on relieving the symptoms I was having. Carley was just as amazing. She was prepared and had previewed my chart and was able to put me on a regimine of medication that has kept me comfortable and in a space where I can relax and heal. I will be coming back here if ever needed again. Thanks so much for helping me out and giving good advice for the future in handling this.
  • JG
    Jason Gray
    Dec 29, 2025
    1.0
    Don't believe the website waiting times. It said 20 minutes and was actually 4 hours. Staff said they had notified corporate they are wrong and no one in the c-suite has decided to fix it. If you go make sure you have an appointment, don't walk in.

Frequently Asked Questions About Cone Health Urgent Care at Grandover Village

What services does Cone Health Urgent Care at Grandover Village provide?

Cone Health Urgent Care at Grandover Village offers immediate medical attention for patients of all ages when your primary care provider isn’t available.

What are the operating hours of Cone Health Urgent Care at Grandover Village?

The urgent care center is open Monday through Friday from 8:00 AM to 8:00 PM and on Saturday and Sunday from 8:00 AM to 4:00 PM.