Cone Health Urgent Care at Elmsley Square

4.4
325 reviews

About

Urgent Care
Located in south Greensboro, we can help you with accidents, allergies, back strains, flu, stomach aches, minor burns, fractures, migraines and much more.

Location

Cone Health Urgent Care at Elmsley Square
3711 Elmsley Ct, Greensboro, NC
27406, United States

Hours

Reviews

4.4
325 reviews
5 stars
262
4 stars
11
3 stars
5
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, caring, and professional, with several specific mentions of individual staff members who provided excellent care.

Efficiency

Numerous reviews highlighted quick service and minimal wait times, with many patients reporting being seen promptly and efficiently.

Patient Care

Several customers expressed satisfaction with the attentive and thorough care they received, noting that staff listened to their concerns and worked collaboratively on treatment plans.

Inconsistent Experiences

Some reviews indicated significant wait times and negative experiences with specific staff members, suggesting a lack of consistency in service quality.

Cleanliness

The facility was frequently described as clean and well-maintained, contributing to a positive overall impression.
  • NS
    Nakira Stewart
    2 days ago
    5.0
    Staff was very informative and friendly. And I was in and out
  • NN
    NC Nikki Nichole
    Nov 17, 2025
    5.0
    First time here. If you are a walk-in please go to Kiosk. I waited for about an hour to be seen, but it was fast and polite workers. They made sure I was taken care of and heard. Nice and clean area with plenty of parking.
  • LA
    Latarsha Asahguii
    Nov 17, 2025
    5.0
    Service was exceptional and I was in and out within an hour. Awesome service
  • KW
    katrina whiteside
    Nov 10, 2025
    1.0
    Hi Everyone I had a very upsetting experience on November 10, 2025, 1P-3P, at Cone Health Urgent Care–Elmsley accompanying an IDD blind client for medical care. The CMA was extremely harsh and disrespectful toward me as the caregiver. Her tone was negative and bullying throughout the intake. When I calmly said I deserved the same respect I give others, she told me to “get out.” I explained that I couldn’t leave because my client is blind and IDD, but she continued her harsh tone and stalled when I asked for a manager. My 15-year-old grandson, who was volunteering with me, became upset after seeing how she was treating me. Instead of de-escalating, the CMA called the police on him. Thankfully, a professional RN stepped in, handled the situation with compassion, and completed the visit respectfully. The police listened to us, understood what happened, and left without issue. I am up late talking with my grandson . we are trying to figure out what was the CMAs problem toward us. The PA was very kind and professional too. This situation was humiliating and distressing. I hope Cone Health investigates this incident , ensures their staff receive proper training in professional communication and disability sensitivity plus offer an apology . KW
  • BB
    Brian Bowman
    Nov 2, 2025
    5.0
    I came here with chemical burns in my eyes and these people were great to me. I joked a little and felt bad we had to make a mess with water too fix the problem! They were so comforting and helpful! Thank you

Frequently Asked Questions About Cone Health Urgent Care at Elmsley Square

What types of medical issues can Cone Health Urgent Care at Elmsley Square help with?

Cone Health Urgent Care at Elmsley Square can assist with accidents, allergies, back strains, flu, stomach aches, minor burns, fractures, migraines, and more.

Where is Cone Health Urgent Care at Elmsley Square located?

It is located at 3711 Elmsley Ct, #102, Greensboro, NC 27406, USA.