I’ve been going here for 3 years and have always had a good experience. The staff is friendly, professional, and caring. My CMA & MD respond to messages within a timely manner and I always feel well taken care of.
CT
Cocoa Taylor
Jan 25, 2023
1.0
Do they not have a receptionist and someone that schedule appointments? The customer service here sucks … I called to schedule a new patient appointment soon as the receptionist answer .. she places me on hold .. when she gets on the line I said Hi, do you mind if I ask who do I have the Pleasure of speaking with .She refused to give me her name , stated she does have a problem giving me her name , and that she also has to schedule appointments. When informing her they sent me a text to become a new patient she still refused my name and asked for my DOB . I just want to say customer service matters you represent a company, and she was so rude she made me feel as if I didn’t matter mine you it’s 8:45 am they just opened 8:30 what are you possibly upset about if you don’t like your job get a new one . & as crazy as the world is going now you would think a PROFESSIONAL would have it together .. every action get a reaction know that .
SA
Shams Almansouri
Jun 17, 2022
1.0
No stars for them...
Nobody answer and when she's answer she said hold for a second and she's not come back...
AB
Alison B
Apr 5, 2021
1.0
Lately they never answer the phone. Not sure what’s going on - I used to love this place but now you can never get ahold of anyone there so it’s kind of useless.
Frequently Asked Questions About Cone Health Primary Care at Elmsley Square
What primary care services are offered at Cone Health Primary Care at Elmsley Square?
Cone Health Primary Care at Elmsley Square provides primary care services for families in southern Guilford County.
Where is Cone Health Primary Care at Elmsley Square located?
It is located at 3711 Elmsley Ct, Suite #101, Greensboro, NC 27406, in the Elmsley Square shopping center off South Elm-Eugene Street.
What are the regular business hours for Cone Health Primary Care at Elmsley Square?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Are there any holiday hour changes I should be aware of at Cone Health Primary Care at Elmsley Square?
Yes, the clinic is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 8:30 AM to 12:00 PM.
Which languages are spoken at Cone Health Primary Care at Elmsley Square?
English is the primary language spoken at this location.
How can I contact Cone Health Primary Care at Elmsley Square?
You can call them at +1 336-890-2165.
What type of medical specialty does Cone Health Primary Care at Elmsley Square focus on?
This facility focuses on family practice primary care services.
Are there nearby dining options where I can eat before or after my appointment at Cone Health Primary Care at Elmsley Square?
Yes, nearby dining options include Bamboo Grill (Asian cuisine), Bojangles', Zaxby's, McDonald's, Wendy's, 240 Bar and Grill, Mi Casa (Mexican), and Smithfield's Chicken 'N Bar-B-Q among others.
What financial services are available near Cone Health Primary Care at Elmsley Square?
Nearby financial services include OneMain Financial, Springleaf Financial Services, Edward Jones Financial Advisors (Joel Williamson and Lisa A Hemby), and State Employees Credit Union.
Are there any convenient spots to grab coffee near Cone Health Primary Care at Elmsley Square?
Yes, Starbucks is located nearby, offering a convenient place to get coffee or a snack before or after your visit.