Cone Health Pediatric Specialists at Elm Street provides skilled care for developmental and neurological disorders, including migraines, ADD/ADHD, autism, epilepsy, Tourette's syndrome, neuromuscular disorders, developmental delay and cerebral palsy.
My brother has been a patient here for 3 years, and every single time we come in for an appointment there is always someone rude at the front desk. My father went to do a check in this morning, and the lady spoke to him very rudely since the beginning. She then started yelling at my father "IT WAS YESTERDAY". We completely understand we missed our appointment and it was an honest mistake because we even received a message saying it was today at 11am. Even if we missed our appointment this woman did not have the right to yell at my father. She yelled 4 times repeating that we missed our appointment. We were confused and tried to show her the message and so we asked her how come if we received a message. Instead of speaking to us she wrote on a note and completely ignored us, so my father asked her one more time how come. She then proceeded to hand him the note with the appointment saying it was yesterday and yelling at him once more saying "IT WAS YESTERDAY YOU MISSED IT". That was when I decided to speak up and say she didnt have to yell at him he's only asking her a question and we were respectful towards her so why couldn't she show the same respect back? Another lady came to help us reschedule an appointment, she was very kind and helpful. We told her that this lady yelled at us multiple times and the lady looked at us like she hated us and rolled her eyes. I'm not sure if the other lady will be doing something about our complaint, so I have decided to write this review completely dissatisfied with the treatment this lady gave us for absolutely no reason. If she didn't want to be there then why is she working? She should just go home if she's in a bad mood, no one deserves to be treated rudely just because she doesn't want to be there. If you don't have something as simple as kindness in your heart then please go home because no one deserves for you to treat them this way.
TH
Tracy Hunter
Aug 22, 2025
1.0
My daughter has been a patient here for 15 years. We have never had an issue of ANY kind. Loved Dr Hickling. Love Tina Goodpasture. In the last few weeks I have had two issues with a nurse named Sierra . She is rude , speaks over me, won’t allow me to ask questions and sincerely does not care.
She has told me I have been doing refills and school paperwork wrong for 15 years.( I asked if the policies have changed )And today I asked her if she was being so rude because of our last interaction. And she said. “I’m not answering that “. Wow. Guess that’s a yes. Unprofessional
DG
Danielle Coleman Gurley
Dec 26, 2019
1.0
I dont care for the providers. After expressing the issues my daughter had, the doctor wanted to immediately write a perscription for ALLERGIES. My daughter suffer from migranes. The doctor failed to explain how the allergy meds would improve her vision and headache issues.
When I called back, to schedule with a different provider at the same office, the receptionist replied, "why dont you want a visit with him". My child, my choice, thats why! Would never recommend.
Frequently Asked Questions About Cone Health Pediatric Specialists at Elm Street
What types of developmental and neurological disorders does Cone Health Pediatric Specialists at Elm Street treat?
They provide skilled care for migraines, ADD/ADHD, autism, epilepsy, Tourette's syndrome, neuromuscular disorders, developmental delay, and cerebral palsy.
What are the operating hours of Cone Health Pediatric Specialists at Elm Street?
The clinic is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Where is Cone Health Pediatric Specialists at Elm Street located?
It is located at 1103 North Elm St, #300, Greensboro, NC 27401, USA.
What is the phone number to contact Cone Health Pediatric Specialists at Elm Street?
You can reach them at +1 336-271-3331.
Does Cone Health Pediatric Specialists at Elm Street have an online presence where I can find more information?
Yes, their information and services are available on their website at https://www.conehealth.com/locations/profile/pediatric-specialists-child-neurology/.
Which languages are supported at Cone Health Pediatric Specialists at Elm Street?
They provide services in English.
Is there a nearby orthodontics or prosthetics service close to Cone Health Pediatric Specialists at Elm Street?
Yes, Level 4 Orthotics & Prosthetics is nearby, which may be helpful for patients requiring prosthetic services.
Are there other specialized health services close to Cone Health Pediatric Specialists at Elm Street?
Yes, nearby you can find Cone Health Developmental & Psychological Center and Cone Child Neurology, which provide complementary medical services.
What real estate services are available near Cone Health Pediatric Specialists at Elm Street?
Multiple real estate agents and agencies, such as Kay Chesnutt and Xan Tisdale Realtors and Barbara Weaver | Berkshire Hathaway HomeServices, are located nearby, useful if you're looking for housing near the clinic.
What is the timezone of Cone Health Pediatric Specialists at Elm Street?