As Cone Health's flagship, The Moses H. Cone Memorial Hospital is the largest and most comprehensive medical center within our five-county region. A leader in compassionate, quality care, our easily accessible 63-acre campus includes a 517-bed teaching hospital and referral center.
Numerous reviews highlighted excessively long wait times in the emergency department, with some patients waiting over 10 hours without being seen.
Staff Attitude
Feedback indicates a lack of empathy and professionalism among some staff members, with reports of rudeness and dismissive behavior towards patients.
Patient Care
Several reviews mentioned inadequate patient care, including neglect in addressing urgent medical needs and poor communication regarding treatment.
Facility Conditions
Customers reported unsanitary conditions within the hospital, including dirty bathrooms and poorly maintained facilities.
Mixed Experiences
While many reviews were negative, some patients did report positive experiences with specific staff members, particularly in the ICU and during surgeries.
AK
Antoine King
Nov 14, 2025
1.0
Take emergency off the side of that building. Sat in the lobby looking at my test results for 3 hrs before a doctor called me back
JF
Julie Felmet
Nov 1, 2025
3.0
I was admitted to Moses Cone for a stroke on Wednesday and released on Friday. Everyone that I dealt with in the ICU was great. My issue is the people they scheduled follow up appointment. My primary did not have any openings in the time frame they wanted . So they set an appointment with an office affiliated with my primary. The person I was supposed to see was Charanpreet Kaur. I arrived early. Was put in a room at my appointment time. Five minutes later a RN came in and told me this person refuses to see me as she does not do follow up to hospital visits. They took my money for the copay. But refuses to see me. When I told them to refund my money they did not want me to leave. I was just to sit in this room until they decided I could leave. So after sitting there 30 minutes I told who ever was sitting on the other side of the door that I wanted my refund and I was leaving. As I proceded to leave 4 people from that office followed me to the parking lot telling me I couldn't leave. OK you can't see me for an appointment that the hospital set up. I paid my copay before walking in and you are telling me I can't leave. I left and will never go back. They do not care for their patients .
KB
kathy bowman
Oct 31, 2025
1.0
Run go anywhere but there they have no.isea what they are doing i am 76 andi an in bad shape rude
JC
J.money77 Coc
Oct 27, 2025
1.0
I had a terrible experience, they won’t give me a doctor’s note but they said I can’t drive. Also they lie just so they don’t have to give you bad news. This is a very bad hospital only go here if its an emergency. They didn’t even seem to know what was wrong with me.
AG
Amber Glover
Oct 17, 2025
1.0
Long wait times like over 10 hour wait for sick people and people in pain. No sense of urgency nowhere. short staffed. ..just an over all horrible hospital.. if I could give it 0 stars I would
Frequently Asked Questions About Cone Health Moses Cone Hospital
What is Cone Health Moses Cone Hospital?
Cone Health Moses Cone Hospital is the largest and most comprehensive medical center in its five-county region, serving as Cone Health's flagship with a 517-bed teaching hospital and referral center on a 63-acre campus.
Where is Cone Health Moses Cone Hospital located?
It is located at 1121 North Church St, Entrance A, Greensboro, NC 27401, USA.
What are the operating hours of Cone Health Moses Cone Hospital?
The hospital operates 24 hours a day, 7 days a week, every day of the year.
Does Cone Health Moses Cone Hospital have wheelchair accessible entrances and parking?
Yes, the hospital offers wheelchair accessible entrances and parking to accommodate patients and visitors.
What types of medical services are provided at Cone Health Moses Cone Hospital?
The hospital provides a wide range of services including emergency room care, general hospital services, and pharmacy services.
How can I contact Cone Health Moses Cone Hospital?
You can reach the hospital by phone at +1 336-832-7000.
Are there pharmacies nearby where I can fill prescriptions after my visit?
Yes, the Moses Cone Outpatient Pharmacy is located nearby for your convenience.
What dining options are available near Cone Health Moses Cone Hospital?
Nearby dining options include Panera Bread and Subway, perfect for patients and visitors looking for meals or snacks.
Are there specialized clinics or centers close to the hospital for heart and vascular care?
Yes, the Cone Health Heart & Vascular Center and Advanced Heart Failure Clinic at Moses Cone Hospital are nearby for specialized cardiac care.
Is there public transportation or ATMs near Cone Health Moses Cone Hospital?
There is a CashPoints® ATM near the hospital to assist with your banking needs; public transport details can be checked locally to facilitate your visit.