Cone Health Moses Cone Hospital

2.1
982 reviews

About

HospitalEmergency Room
As Cone Health's flagship, The Moses H. Cone Memorial Hospital is the largest and most comprehensive medical center within our five-county region. A leader in compassionate, quality care, our easily accessible 63-acre campus includes a 517-bed teaching hospital and referral center.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Cone Health Moses Cone Hospital
1121 North Church St, Greensboro, NC
27401, United States

Hours

Reviews

2.1
982 reviews
5 stars
207
4 stars
39
3 stars
24
2 stars
52
1 star
660

What are people saying?

AI-generated from recent customer reviews

Wait Times

Numerous reviews highlighted excessively long wait times in the emergency department, with some patients waiting over 10 hours without being seen.

Staff Attitude

Feedback indicates a lack of empathy and professionalism among some staff members, with reports of rudeness and dismissive behavior towards patients.

Patient Care

Several reviews mentioned inadequate patient care, including neglect in addressing urgent medical needs and poor communication regarding treatment.

Facility Conditions

Customers reported unsanitary conditions within the hospital, including dirty bathrooms and poorly maintained facilities.

Mixed Experiences

While many reviews were negative, some patients did report positive experiences with specific staff members, particularly in the ICU and during surgeries.
  • AK
    Antoine King
    Nov 14, 2025
    1.0
    Take emergency off the side of that building. Sat in the lobby looking at my test results for 3 hrs before a doctor called me back
  • JF
    Julie Felmet
    Nov 1, 2025
    3.0
    I was admitted to Moses Cone for a stroke on Wednesday and released on Friday. Everyone that I dealt with in the ICU was great. My issue is the people they scheduled follow up appointment. My primary did not have any openings in the time frame they wanted . So they set an appointment with an office affiliated with my primary. The person I was supposed to see was Charanpreet Kaur. I arrived early. Was put in a room at my appointment time. Five minutes later a RN came in and told me this person refuses to see me as she does not do follow up to hospital visits. They took my money for the copay. But refuses to see me. When I told them to refund my money they did not want me to leave. I was just to sit in this room until they decided I could leave. So after sitting there 30 minutes I told who ever was sitting on the other side of the door that I wanted my refund and I was leaving. As I proceded to leave 4 people from that office followed me to the parking lot telling me I couldn't leave. OK you can't see me for an appointment that the hospital set up. I paid my copay before walking in and you are telling me I can't leave. I left and will never go back. They do not care for their patients .
  • KB
    kathy bowman
    Oct 31, 2025
    1.0
    Run go anywhere but there they have no.isea what they are doing i am 76 andi an in bad shape rude
  • JC
    J.money77 Coc
    Oct 27, 2025
    1.0
    I had a terrible experience, they won’t give me a doctor’s note but they said I can’t drive. Also they lie just so they don’t have to give you bad news. This is a very bad hospital only go here if its an emergency. They didn’t even seem to know what was wrong with me.
  • AG
    Amber Glover
    Oct 17, 2025
    1.0
    Long wait times like over 10 hour wait for sick people and people in pain. No sense of urgency nowhere. short staffed. ..just an over all horrible hospital.. if I could give it 0 stars I would

Frequently Asked Questions About Cone Health Moses Cone Hospital

What is Cone Health Moses Cone Hospital?

Cone Health Moses Cone Hospital is the largest and most comprehensive medical center in its five-county region, serving as Cone Health's flagship with a 517-bed teaching hospital and referral center on a 63-acre campus.

Where is Cone Health Moses Cone Hospital located?

It is located at 1121 North Church St, Entrance A, Greensboro, NC 27401, USA.