At Cone Health MedCenter Greensboro at Drawbridge Parkway, we bring integrated health care and well-being services all under one roof, giving you the tools you need to take charge of your own health while guided by an amazing team of staff and providers. Services include a free-standing emergency room, medical practices such as primary care, OB/GYN, sports medicine and more.
Location
Cone Health MedCenter Greensboro at Drawbridge Parkway
Many reviews praised the kindness and professionalism of the staff, highlighting their genuine care for patients.
Event Organization
Community events, such as trunk or treat and holiday celebrations, received positive feedback for being well-organized and enjoyable for families.
Long Wait Times
Numerous customers expressed frustration over excessively long wait times in the emergency department, with some waiting over six hours without being seen.
Mixed Medical Experiences
While some patients reported excellent care and thorough evaluations, others experienced dismissive attitudes and inadequate treatment, leading to dissatisfaction.
Facility Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive overall impression.
MW
Ms. Kasen -Jai Williams
Jan 6, 2026
3.0
Cone Health Sys are great hospitals with wonderful employees providing stellar care with a kind patient and loving vibe and atmosphere. The thing that I don't like is the billing.
I am unsheltered homeless for the last 2 years with medicaid and no income. I'm almost 50 to my onhoing Healthcare is a priority for me.
I just got a letter in the mail where Cone Health sent my accounts to a credit recovery management company for $28.00.
Ruining my credit and future chances of me getting housing and other items/services that I may need that are based on a credit approval. This is sad. How can I pay when I have zero assets, income and have lost all my worldly possessions, lost all hope, and lost my mind because of homelessness. All I can think about is survival. It's too far-fetched for me to pray that I survive and thrive when I am too busy wondering where food and other necessities to live are gunna come from.
I guess I'll just have bad credit AGAIN because I sure don't see $28 dropping from the sky in my future no time soon. Smh
RS
Rachel Smith
Dec 24, 2025
5.0
As an employee of the emergency department, the last place I want to wind up on my day off, is in the emergency department. Especially with my child. Everyone was wonderful. From registration, to Connor RN triaging us, Brandi RN being our primary nurse, Hunter RN who was in charge coming to check on us, Katie RT checking my daughters respiratory effort, and Dr. Penna for being wonderful with my sick kiddo. Drawbridge ED has exemplary staff and while I hope I never have to take my kiddo to the ER again, Drawbridge will be our stop.
AG
Ashley G
Dec 24, 2025
5.0
I met staff members Connor and Deshantee today. Both were exceptionally kind and demonstrated genuine care for my husband. It was evident that they take pride in their work and truly enjoy what they do. Thank you all for your dedicated service. 💕
VH
Viktoryia Hrycaj
Dec 19, 2025
5.0
Such a wonderful place! So much to offer - fitness and swimming facilities, medical services, play room for the little ones, great programs for kids and adults. I personally love how clean and spacious the place is as well as how much sunlight you get through the windows.
CG
Candyce Godfrey
Dec 18, 2025
5.0
Night with Mr. & Mrs. Clause at Cone Health MedCenter Greensboro was a wonderful family event! The atmosphere was warm and festive, with great energy throughout the evening. The hot chocolate bar was a big hit and added such a cozy touch to the experience. Mr. & Mrs. Clause were delightful and engaging, making it a truly magical night for kids and adults alike. Well organized and full of holiday cheer—definitely an event we’d love to attend again!