I’ve been a loyal patient at your practice for several years now, consistently coming in for lab work and checkups around three times a year. Until now, I’ve always had a positive experience and trusted the care I received.
However, I feel compelled to express my serious concern regarding the lab work I received today. A young Hispanic technician performed my blood draw, and I can confidently say it was the most painful and uncomfortable experience I’ve ever had in all my years of getting blood work done. It was evident that she was inexperienced and did not follow the standard procedure I’ve consistently experienced in the past. She wiped and immediately stuck the needle with no clear steps or reassurance and the pain was extreme.
I left feeling not only physically hurt but extremely frustrated and disappointed. This experience was completely out of line with the high standards I’ve come to expect from your team. I’m reaching out not to place blame but to ensure that proper training and oversight are in place so that no other patient has to endure that level of pain or lack of professionalism.
Thank you for your time and attention to this matter. I truly hope it leads to improvements in patient care.
DW
Deborah Williams
Nov 30, 2020
5.0
Lisa Flores was so kind and caring. I would recommend her to my friends. Check in was fast and very friendly.
BB
Ben
May 28, 2019
5.0
Everyone here is super friendly and helpful. Much better experience than my old dr
CS
Courtney Splawski
Apr 8, 2019
5.0
Kelly the receptionist not only answered all of my questions but was quick and went above and beyond to get me seen today. Great customer service!
JP
Jordan Peek
Mar 26, 2019
5.0
Everyone here I'd so nice and welcoming and just hands down the best practice I have ever been with! Caleb Parker, Dr. Rigby, Amber, Lisa, Rigby assistant and the front desk have always been so amazong!
Frequently Asked Questions About Cone Health LeBauer HealthCare at Horse Pen Creek
What services does Cone Health LeBauer HealthCare at Horse Pen Creek offer?
They offer same-day and scheduled appointments for primary care for all ages and behavioral medicine in northwest Greensboro.
What are the operating hours for Cone Health LeBauer HealthCare at Horse Pen Creek?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Cone Health LeBauer HealthCare at Horse Pen Creek located?
It is located at 4443 Jessup Grove Rd, Greensboro, NC 27410, USA.
How can I contact Cone Health LeBauer HealthCare at Horse Pen Creek?
You can call them at +1 336-663-4600.
What languages are spoken at Cone Health LeBauer HealthCare at Horse Pen Creek?
They offer services in Arabic.
Does Cone Health LeBauer HealthCare at Horse Pen Creek have an online presence?
Yes, you can visit their website at https://www.lebauer.com/lebauer-practice-location/lebauer-horse-pen-creek/ or find them on Facebook at https://www.facebook.com/192205920800910.
What types of medical specialties are available at Cone Health LeBauer HealthCare at Horse Pen Creek?
Specialties include family practice, mental health services, sports medicine, and primary care.
Are there medical facilities near Cone Health LeBauer HealthCare at Horse Pen Creek for rehabilitation or specialized care?
Yes, nearby options include Cone Health Outpatient Rehabilitation at LeBauer Horse Pen Creek and Atrium Health Wake Forest Baptist Sports Medicine - Proehlific Park.
What nearby locations can I visit for fitness or sports activities before or after my appointment?
You can visit Proehlific Park and the Proehlific Park Family Sports and Fitness Center, both offering gym and sports facilities.
Are there convenient places to store belongings or park nearby Cone Health LeBauer HealthCare at Horse Pen Creek?
Bee Safe Storage is a nearby self-storage facility that can help with storage needs.