Cone Health Emergency Department at Drawbridge Parkway

4.1
219 reviews

About

Emergency Room
Staffed by the highly trained doctors and medical professionals our patients have come to expect from Cone Health, our MedCenter Greensboro facility offers convenient, compassionate emergency care.

Details

  • Wheelchair accessible entranceAvailable

Location

Cone Health Emergency Department at Drawbridge Parkway
3518 Drawbridge Pkwy, Greensboro, NC
27410, United States

Hours

Reviews

4.1
219 reviews
5 stars
161
4 stars
4
3 stars
6
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their kindness, professionalism, and attentiveness, particularly highlighting nurses like Brandi and Amanda.

Care Quality

Overall, patients reported receiving excellent care, with many expressing gratitude for the thoroughness and compassion shown by the medical team.

Wait Times

While some reviews noted quick service, others experienced long wait times, particularly during busy hours, leading to frustration.

Communication

Several reviews indicated issues with communication, particularly regarding wait times and treatment updates, which left some patients feeling neglected.

Facility Cleanliness

The facility was frequently described as clean and well-maintained, contributing positively to the overall patient experience.
  • BH
    Bobbi Howlett
    3 days ago
    5.0
    I love this hospital, they are very thorough and every nurse, tech or doctor was very friendly and took the time to answer all my questions.
  • BL
    Betsy Lerner
    Nov 4, 2025
    1.0
    The worst ! I’ve been sitting here for 7 hours - first they do a CT scan the. A couple hours later they do a chest x-ray and then an 1+ hour later they do EKG and bloodwork and here I sit. Why couldn’t they do all these tests at the same time. Who knows when I’ll get out of here - it’s now 1:15 am and who knows when I’m going to get out of here. I have to go to work tomorrow - my dogs have not gone out so I’m sure they have made a mess all over - complete lack of respect for patient !!! Unbelievable !!
  • KM
    Kim Moore
    Nov 2, 2025
    5.0
    The Paramedic Robin was so nice. She treats the patient and their family so kind. We are so thankful to have had her take care of us. I was not feeling good and she provided excellent care. We need more Robin’s at Moses Cone Hospital.
  • LR
    Lauryn Ruffin
    Nov 2, 2025
    5.0
    ROBIN IS THE BEST Paramedic I ever experienced!! I love her so much 🥰🥰❤️❤️❤️
  • AP
    Angel Putnam
    Oct 22, 2025
    5.0
    The entire staff was very kind and attentive the entire visit. From checking-in, to triage, CT scan and discharge. 5-star team all around. Amanda, the nurse, helped make the experience even better by creating moments to smile and laugh. The ER was clean and ran smoothly.

Frequently Asked Questions About Cone Health Emergency Department at Drawbridge Parkway

What services does Cone Health Emergency Department at Drawbridge Parkway offer?

It provides convenient, compassionate emergency care staffed by highly trained doctors and medical professionals.

Where is Cone Health Emergency Department at Drawbridge Parkway located?

It is located at 3518 Drawbridge Pkwy, Suite LL010, Greensboro, NC 27410, USA.