Cone Health Community Health & Wellness Center

Reviews

• GF

  Gracie Fitzgerald

  Jul 28, 2023
  1.0
  Today I had a scheduled appointment at this office as a new patient. When I arrived I did ECheck In at 2:05, I was standing in the lobby of office waiting two other patients where ahead of me by the time I get to the receptionist it’s 2:14pm. Receptionist gave me new patient packet. I fill all forms out as instructed. As I was filling forms out she called me to the window, stated the physician assistant stated I was 25 minutes late. No I was not, so receptionist said let me go back an speak with them. She came back an told me if 2:30 appointment didn’t show up they would let me see the doctor. Now we are at 2:41pm the other new patient didn’t show up. Now she comes tell me after doctor see the 2:50pm appointment she still see me. By now it’s 3:15pm. I still haven’t seen the doctor appointment been scheduled for over 2 months. I walked up to receptionist an I told her I was leaving the physician assistant was so concerned with keeping Dr.Johnson on schedule. They allowed a postpartum mother of 4 kids just had baby month too early. This office doesn’t seem to care about patients. I learnt that very fast today, because before you let any new patient walk out your office please check know the reason they coming in to office, you never know what anyone is dealing with. I have file a complaint with CMS in regards to this incident at the office. I will not be returning nor referring because this made me aware that y’all took my health as a joke on 7/27/2023 Signed by: postpartum mom of 1 month old baby. An I left my paperwork an I bet no one decide to look over any of information.
• SW

  Steven Walker

  Aug 8, 2022
  5.0
  I give them a 5 because they are open to peeps with no insurance and still get you in and put in a reasonable time, and they care and provide great Dr/ Nurses. Great Job
• RW

  Review Wizard

  Oct 12, 2020
  1.0
  It’s convenient to have my pharmacy and doctor in the same facility. Unfortunately refills are nearly impossible when staff never answers the phone
• PC

  Patrck Core

  Jan 14, 2020
  1.0
  At pharmacy its pAst the time to open. I can here them in the back very loud and playing around it sounds like. I'm here on time , there in the back loud and laughing ,ok just found out they dont open till 9am wow been here since 8, that is the time they told me they open

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