Cone Health Center for Women’s Healthcare at Drawbridge Parkway

Reviews

• AS

  Allie Serpe

  Sep 22, 2025
  1.0
  Donna Lo the “nurse” was absolutely terrible. She was nasty, rude insulting and even hung up on me all because she had my due date wrong! She cancelled and rescheduled my appointment without asking me to a day I will be out of town. Then she claimed that I can’t have a certain test until I was 10 weeks, when I explained that I was going to be over 10 weeks by that day she went insane and hung up on me. I’m now having to speak with a lawyer and the medical board to look into suing for refusing me care. She even tried making fun of my height and weight! Donna also instructed the receptionists not to schedule me any more appointments! The receptionists never answer the phones are also nasty. When I finally was able to get through to the office manager, Ashley, she was also nasty and defended Donna the “nurse” who hung up on me! She said that “Donna had the right to hang up on anyone she wants and decline care to anyone!” I will be suing this office into the ground!!!!!
• AW

  Andria Wright

  Jun 4, 2025
  4.0
  Dr. Miller is great and takes great care of you during appointments. Only thing I dislike is the office itself. You can never reach someone over the phone to cancel or schedule appointments. It always seems like you are playing phone tag with the front office. There’s no reason you should have to call and leave a message every single time you try to reach them. It’s like they wait for the phone to go to voicemail to figure out if they should call you back or not. I’ve had two pregnancies with this office and the front reception just needs to do better. The doctors and nurses are amazing though!
• CA

  Carrie Alston

  Oct 11, 2023
  5.0
  Dr Suzann Miller is the best!!
• BS

  Becky Sands

  Apr 28, 2023
  5.0
  Everyone was very friendly and made conversation instead of salutations and business only. My provider has always been thorough taking time to keep up with my past history with her and what’s been charted year over year with other providers on EPIC. I’ve been a patient of Dr. Miller 15 years!

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