Cone Health Cancer Center at Wesley Long Hospital

Reviews

• LB

  Levi Bennett

  Nov 20, 2025
  2.0
  Waited for over an hour for my grandma's appointment. We were here on time. This place is wild.... Cash grab
• SM

  Sheryl McNeill

  Aug 24, 2021
  1.0
  This review is for the Lobby Reception Desk and Registration areas. My first visit to this location. The lobby reception was lukewarm at best, not friendly, welcoming or caring. But Mackenzi (sp) in registration window 3 was the coldest, most unfriendly, unwelcoming, uncaring person I've ever seen in a healthcare setting. I was not welcomed or greeted, not asked how I was doing or how my day was, not a single social skill demonstrated. She never made eye contact with me, and everything that she did and said was for her to get what she needed and nothing more. At every pause, she stared silently into her computer. All the way from registration to the elevator, into the elevator and up to the 2nd (?) floor, she never looked at me or said a word, did not say goodbye, have a nice day, nothing. This is a healthcare center. From the moment I walk in until the moment I leave, I am a patient, not a set of tasks to be accomplished. Not only was this extraordinarily poor customer service, rude and disrespectful, this wasn't even the common decency you could expect to find on the street with a stranger. How this girl has a job is beyond me. If I ever have to come back, I really hope I don't have to see her and I will absolutely refuse to check in with her. The ladies at the lobby desk might take their role as the first contact a little more seriously as well.
• MA

  Mike Acord

  Apr 20, 2019
  5.0
  In my 73 years I have never experienced such a caring group of people. Everyone I have met has demonstrated such professionalism along with a caring and compassionate attitude toward us, their patients. I'm nearing the end of my first 6 1/2 weeks of treatment for lung cancer and I cannot say enough good things about this treatment center. For anyone facing a cancer diagnosis I would recommend this cancer center 100%. God bless all of them.
• LB

  Lloyd Bond

  Oct 1, 2018
  5.0
  Top of the line Drs and staff.

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