Raleigh Oaks Behavioral Health

2.1
98 reviews

About

Mental Health ServiceMental Health ClinicMental Health Counselor
Raleigh Oaks is a new and innovative facility committed to providing behavioral health services to children, teens, adults, and our aging populations through psychiatric and medical assessment, followed by a treatment process that uniquely encourages patients to participate in their care through what we call a Passport for Hope.

Location

Raleigh Oaks Behavioral Health
3200 Waterfield Drive, Garner, NC
27529, United States

Hours

Reviews

2.1
98 reviews
5 stars
23
4 stars
1
3 stars
3
2 stars
3
1 star
68
  • SD
    Sam Dale
    Oct 3, 2025
    1.0
    This place needs to not only be investigated. It needs to be shut down. They doubted my doctors diagnosis and regimen for medication. Adjusted it, and added a diagnosis of Bipolar Dosorder over a 15 min consultation. Shady people, shady business. Don’t get me started with how I was sleeping on a bed and in a room that hadn’t been cleaned. When asked to clean the literal feces from the shower, they said “okay” and left it. I went in here medicated for a disease of the brain I have. They diagnosed me with a brain disease with a half a$$ consultation. Told me I needed to see a “psychiatrist” to manage my meds -advice from THE PSYCHIATRIST HERE. They bully there patients and give shots to the ones who are giving them the most trouble. They’re understaffed and entirely unprofessional and unethical. Night staff will laugh at literal patients during manic episodes. The head nurse cussed my mother out on the phone and cussed me out and accused me of med seeking for asking to remain on my ALREADY IN PLACE PRESCRIPTIONS. The real blame is on ECU psych for sending me to this DUMP. It made me want to go back to ECU psych where I spent 6 days without the ability to go outside or even look out of a window. This place is sinister, and I pray they’re handled accordingly.
  • TC
    Tisha Courthers
    Oct 2, 2025
    1.0
    Do not go to this place if you are in need of help because you will hardly get it. The staff treat the patients like animal cuz i overhead them calling us that. Patients roam around without medicine cuz it takes forever to see a doctor. You have to beg for water and its noisy 24/7. They will slam doors all through the night and come into your room and leave the door wide open while youre sleep. I had to stop a patient from eating chess pieces off the board because the staff wasnt even watching them. The only good thing I can say is I got the medicine I needed but everything else was horrible.
  • MR
    mariah ray
    Oct 1, 2025
    1.0
    The most horrible place to send anyone even your worst enemy. I Beg anyone to avoid this place if you love your loved ones.!
  • JC
    Jennifer Connelly
    Sep 21, 2025
    1.0
    The blind leading the blind. Patients don’t have access to a calendar or even a correct clock. So when the doctor comes around to ask basic questions to find out if you are “with it”, you can’t even answer. Plus Staff only do their specific job and say things like “ that’s a question to ask the doctor or therapist or case manager, etc.” Also you have no way to contact your family or outside psychiatrist, unless you have everyone’s phone number memorized because you don’t get your cell phone, even to see your contact list. Also they told my husband wrong information about how patients can call anyone at anytime. Not true, only 2 small windows of opportunity to use the one phone that you have to share with all the other patients in your unit. This place is terrible in so many other specific ways. Go anywhere else but here.
  • RP
    Rashaad Patterson
    Sep 19, 2025
    1.0
    If you have a choice, avoid sending your loved one to this facility. You have to call 8 times to get anyone on the phone. Calls ring until the line goes busy, sometimes the ringing stops then the call just ends. The phone rings for about 3 minutes then bang you have to call back. Then when you get someone, that person sends you to another line that nobody answers and a VM that apparently nobody checks.

Frequently Asked Questions About Raleigh Oaks Behavioral Health

What type of behavioral health services does Raleigh Oaks Behavioral Health provide?

Raleigh Oaks Behavioral Health offers psychiatric and medical assessments along with treatments that engage patients through their Passport for Hope program, serving children, teens, adults, and aging populations.

What are the operating hours of Raleigh Oaks Behavioral Health?

Raleigh Oaks Behavioral Health is open 24 hours a day, 7 days a week.