Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
1,396 reviews
5 stars
890
4 stars
141
3 stars
56
2 stars
64
1 star
245
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as friendly, professional, and attentive, contributing to a positive experience for many customers.
Wait Times
Customers reported inconsistent wait times, with some experiencing long delays while others noted quick service.
Facility Cleanliness
The facility is generally praised for being clean and well-maintained, enhancing the overall customer experience.
Communication
While many reviews highlight good communication from staff, there are instances of poor customer service at the front desk that need improvement.
Service Efficiency
Overall, many customers appreciated the efficiency of the service, with several noting quick in-and-out experiences.
- KTKiara TylerNov 17, 20255.0Staff were courteous, extremely kind and attentive. My services were quick, couldn’t have had a better experience.
- DWDarius WalkerNov 10, 20255.0Friendly staff,good doctors, get in and out pretty quick and they listen to what issues and problems you’re dealing with. One of the better urgent cares.
- AAAlberta ArnoldNov 10, 20255.0Although the office was extremely busy. Within a reasonable time I was greeted and given directions as to what was to take place after filling out certain forms. I was given personal assistance after not being able to understand certain questions.what impressed me being helped so that I could move on to the next part of my appointment.
- JHjuleen hedlundNov 10, 20255.0From the Reception Desk sign in process thru to the Sign out, the expedience, professionalism, the caring, beautiful hearts of each staff member, seemingly enjoying their position, is rare. The Doctor's ability exude appreciation that you are in her care and make you feel as if you were the first patient of the day when its 4pm, entering the room with a one-of-her-kind calmness putting you immediately at ease you are under great care. I STRONGLY recommend Concentra and can GUARANTEE you an easy, pleasurable experience. I appreciate every staff member I had the pleasure of interacting with
- AMAlexis McLaughlinNov 10, 20252.0This is my second time going to Concentra in Fayetteville and every time I’ve had to wait extremely long to be seen. Would not recommend going if you don’t have enough time to wait. At least an hour and a half
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026. It has reduced hours from 8:00 AM to 3:00 PM on November 28, 2025, December 24, 2025, and December 31, 2025.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1702 Owen Drive, Fayetteville, NC 28304, United States.
Does Concentra Urgent Care accept multiple payment methods?
Yes, Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Concentra Urgent Care facility wheelchair accessible?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
What association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is affiliated with the Urgent Care Association of America.
What nearby medical services can customers access around Concentra Urgent Care?
Nearby medical services include U.S. Healthworks, Cape Fear Valley Home Health, Fayetteville Pain and Spine, and A Gracious Touch Home Care Agency, which customers might visit for additional health or home care needs.
Are there nearby options for beauty and personal care around Concentra Urgent Care?
Yes, nearby beauty and personal care options include GoodBuddyz BarberShop, Whitney Jean Hair Co., Sevyn & Co. Salon, Nail Boss & Spa, Glamorous Kreations, and Unforgettable Empressions Salon and Boutique, ideal for customers wanting grooming services before or after their visit.
What convenience and food options are near Concentra Urgent Care?
Nearby convenience options include Liberty gas station and Short Stop 26 convenience store, while nearby dining options include The Fried Turkey Sandwich Shop and Fujo's Chinese Restaurant for meals before or after appointments.