Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
1,424 reviews
5 stars
913
4 stars
144
3 stars
57
2 stars
64
1 star
246
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and attentive throughout their visits.
Wait Times
There were mixed reviews regarding wait times, with some customers experiencing long delays while others reported quick service.
Facility Experience
The facility was generally described as clean and well-organized, although some customers noted issues with the front desk staff's demeanor.
Customer Service
Several reviews highlighted excellent customer service, while others pointed out specific instances of rudeness or lack of assistance from front desk staff.
- JJJohn1 day ago5.0The staff was very professional and friendly!
- SWSusanna WynterJan 5, 20265.0All the staff from front to back greets you with a warm welcome has far as can see their is no fake people working inside concentra care they all show love and respect to everyone that walks in
- AAAnthony AponteDec 31, 20251.0Terrible facility front desk nurses don’t care about patients, we are just treated as another number and they look for any excuse not to see you. I was late by a few minutes and I was refused help and forced to reschedule. If it was my choice I would never come here not recommend to anyone. They treat disabled veterans like garbage and nurses excuse was only about money and billing.worst urgent care in Fayetteville
- KCKENNETH CAPERSDec 15, 20255.0I've always had a good experience at this Concentra and this visit was even better. The staff is always professional and they make everything easy. I was in and out in an hour. You can't beat it.
- ADAntonio DoveDec 15, 20254.0I had to go there for a pre employment drug screen,I expected to have to sit there for a while but it only took about 10-15 minutes…good stuff
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026. It has reduced hours from 8:00 AM to 3:00 PM on November 28, 2025, December 24, 2025, and December 31, 2025.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1702 Owen Drive, Fayetteville, NC 28304, United States.
Does Concentra Urgent Care accept multiple payment methods?
Yes, Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Concentra Urgent Care facility wheelchair accessible?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
What association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is affiliated with the Urgent Care Association of America.
What nearby medical services can customers access around Concentra Urgent Care?
Nearby medical services include U.S. Healthworks, Cape Fear Valley Home Health, Fayetteville Pain and Spine, and A Gracious Touch Home Care Agency, which customers might visit for additional health or home care needs.
Are there nearby options for beauty and personal care around Concentra Urgent Care?
Yes, nearby beauty and personal care options include GoodBuddyz BarberShop, Whitney Jean Hair Co., Sevyn & Co. Salon, Nail Boss & Spa, Glamorous Kreations, and Unforgettable Empressions Salon and Boutique, ideal for customers wanting grooming services before or after their visit.
What convenience and food options are near Concentra Urgent Care?
Nearby convenience options include Liberty gas station and Short Stop 26 convenience store, while nearby dining options include The Fried Turkey Sandwich Shop and Fujo's Chinese Restaurant for meals before or after appointments.