Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Streets at Southpoint
8030 Renaissance Prkwy., Durham, NC
27713, United States
Hours
Reviews
4.8
191 reviews
5 stars
177
4 stars
4
3 stars1
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing a welcoming atmosphere for customers.
Efficiency
Many reviews highlight the quick and easy process for purchasing glasses, with customers often in and out of the store in under 30 minutes.
Product Selection
Customers appreciate the wide variety of frames available, noting improvements in selection and reasonable pricing.
Mixed Experiences
While most feedback is positive, there are some reports of inconsistent service and issues with store hours, particularly at the Southpoint location.
Professionalism
Several reviews commend the professionalism of the staff, although there are isolated incidents of unprofessional behavior noted.
- JBjessie bailinNov 16, 20255.0Great selection and service.
- APAnn PandulloNov 15, 20255.0Staff is always very patient and helpful and well educated.
- LBLindsey BlankenhornNov 4, 20255.0We always have a really good experience at Warby. We have an elementary daughter in glasses and she's worn WB since she was 2, customer service has been great, as are her frames and lenses. 10/10!
- KGK GurleyNov 3, 20255.0We were very impressed with Elyse. She was knowledgeable, personable and efficient. One of the best store experiences we’ve had at a retail store.
- RGroland garlandOct 28, 20255.0Great experience. Received outstanding assistance from sales associate the moment I walked in the door. Thanks 👍🏿
Frequently Asked Questions About Warby Parker Streets at Southpoint
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What are the store hours for Warby Parker Streets at Southpoint?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting for a prescription glasses purchase?
You just need your eyes! For prescription frames or contacts, bringing a digital or physical copy of your current prescription is helpful. Also, bring an FSA or HSA card if you want to use it for payment.
Does Warby Parker accept vision insurance?
Yes, Warby Parker is in-network with several major insurance carriers and simplifies using out-of-network benefits, though coverage may vary by location or plan.
Are measurements and adjustments available at Warby Parker Streets at Southpoint?
Yes, optical measurements and frame adjustments are offered. Plus, complimentary frame adjustments for life are available at any time.
What is Warby Parker’s return and exchange policy?
They offer a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store, and accepts contact lens returns if unopened within 30 days.
Can I purchase gift cards at Warby Parker Streets at Southpoint?
Yes, physical gift cards are available both online and in-store. They also offer e-gift cards for immediate purchase.
Which nearby stores could I visit after shopping for eyewear at Warby Parker?
Nearby stores include Peloton for sporting goods, Crate and Kids for furniture and home goods, and Vuori for clothing, perfect for complementing your shopping experience.
Are there restaurants near Warby Parker Streets at Southpoint for dining after my visit?
Yes, you can enjoy meals at nearby restaurants such as Champps Durham (sports bar), Maggiano's (Italian cuisine), and Firebirds Wood Fired Grill (steakhouse and seafood).
How can nearby stores like Barnes & Noble and Lush Cosmetics enhance my visit to Warby Parker?
After selecting eyewear, you might relax with a book and coffee at Barnes & Noble or explore beauty products at Lush Cosmetics, making your trip a well-rounded shopping outing.
What types of products does Warby Parker Streets at Southpoint offer?
They offer a wide range of eyewear products including prescription glasses starting at $95, sunglasses, progressives, contact lenses, frames of various materials, blue light glasses, and more.