Western Carolina Ear, Nose, and Throat Specialists

4.6
175 reviews

About

Doctors & ClinicsCosmetic SurgeryHealth & MedicineCancer Treatment Centers
Ear, Nose, and Throat Specialists practice located in the mountains of Western North Carolina. Doctors specializing in ENT, otology, audiology, hearing aids, plastic surgery, and general otolaryngology.

Location

Western Carolina Ear, Nose, and Throat Specialists
63 Haywood Park Drive, Clyde, NC
28721, United States

Hours

Reviews

4.6
175 reviews
5 stars
152
4 stars
7
3 stars
2
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Professional Staff

Customers consistently praised the professionalism and friendliness of the medical staff, particularly highlighting the PA Jacob Jennings and Dr. Wenzel.

Compassionate Care

Many reviews noted the compassionate approach of the staff, especially in handling sensitive situations and providing timely assistance.

Communication Issues

Several customers expressed frustration with communication, particularly regarding appointment scheduling and follow-up care, indicating a need for improvement in this area.

Efficient Service

Most reviews mentioned minimal wait times and efficient service during appointments, contributing to a positive overall experience.

Mixed Experiences

While many patients had positive experiences, some reported dissatisfaction with specific interactions, particularly regarding staff attitudes and perceived lack of attention from doctors.
  • HH
    Howard
    4 days ago
    5.0
    It was a pleasant experience
  • WW
    Walter
    Sep 5, 2025
    5.0
    Couldn't be better.
  • CC
    Cliff C
    Jun 18, 2025
    5.0
    They're always there for me. Very understanding and very professional. I always feel like I'm in the best care.
  • NM
    Nancy Manos
    Jun 8, 2023
    4.0
    A very pleasant young man checked checked me in. I was called back promptly after the process. The young lady who came in to start my ear exam was courteous but I was not told she was a student and found out only after the PA came in. I would have preferred to know beforehand so I would have had a choice. All students have to learn, but the patient should be told from the beginning, and the doctor or PA should introduce the student and ask if its ok for the student to proceed with the exam, etc. This has always been my previous experiences. My ear problem was resolved. Overall my experience was satisfactory.

Frequently Asked Questions About Western Carolina Ear, Nose, and Throat Specialists

What types of medical specialists are available at Western Carolina Ear, Nose, and Throat Specialists?

Western Carolina Ear, Nose, and Throat Specialists offer care from doctors specializing in ENT, otology, audiology, hearing aids, plastic surgery, and general otolaryngology.

What services does Western Carolina Ear, Nose, and Throat Specialists provide?

They provide services including facial plastic surgery, sinus surgery, otology (ear surgery), thyroid surgery, skin cancer excision and reconstruction, cosmetic facial procedures, facial skin care, and treatment for voice disorders.