Business Details
About
Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Charlotte, NC for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Location
Planned Parenthood - Charlotte Health Center
700 South Torrence Street, Charlotte, NC
28204, United States
Hours
Reviews
3.3
141 reviews
5 stars
73
4 stars
7
3 stars
3
2 stars
8
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported long wait times and poor communication from staff, leading to frustration and dissatisfaction.
Staff Attitude
While some reviews praised the kindness and professionalism of the staff, others highlighted rudeness and a lack of empathy from certain employees.
Facility Conditions
The facility received mixed reviews regarding cleanliness and organization, with some customers noting unsanitary conditions and disorganization.
Appointment Management
Numerous customers expressed dissatisfaction with appointment scheduling and management, including being turned away or having appointments canceled without notice.
Insurance and Costs
Several reviews mentioned issues with insurance acceptance and high out-of-pocket costs, leading to disappointment among patients seeking affordable care.
- EQE QOct 10, 20251.0Just terrible 😞
- APAlexa PerezOct 9, 20251.0very bad service they give you appointments for them to just have you waiting for hours, front desk girl very unpleasant, “you’ll have to wait from 4 to 6 hours if you wanna get seen by the doctors” quote the front desk girl
- SCStephanie CabreraOct 8, 20251.0This place has declined greatly. Found out the hard way today when arriving for my appointment that they no longer accept my insurance, and that they haven't "for a while", apparently because of some recent bill passed. Not sure why they couldn't have bothered to make a courtesy call to let me know, instead of having me waste my time driving there. And to really seal the deal on this awful experience, they gave a list of centers that would accept my insurance, so I call the first place on the list and wouldn't you know it, the number is outdated of course. It sent me to some random facility in California who, not to mention, had an exceptional rude clerk. It was a day filled with absolute embarrassment. I'm relieved that my insurance is no longer accepted, as I can no longer stand by an establishment like this that could be so unhelpful and disrespectful to women.
- JDJessica DixonSep 24, 20251.0I have been going to this place since I moved here 3 years ago. Now that my company changed insurances I wasted my afternoon driving a hour to check me get a consultation! This appointment has been made for over a week. Insurances information provided prior no one contacted me to tell me it was not accepted until I left work for this appointment only to be not seen and I waste of time. I have supported and donated to PP for over 15 years not anymore. Worst experience.
- LHLaura Reyes HidalgoSep 11, 20255.0Espectacular la asistencia desde q entras buena atención y preocupados la doctora y la asistente súper profesionales gracias asistente por aguantar mi mano no lo olvidaré y la doctora espectacular tanto como persona y como especialista en si gracias a todo el equipo de recuperación a todos para mí la mejor clínica un 100de 10 súper recomendado
Frequently Asked Questions About Planned Parenthood - Charlotte Health Center
What services does Planned Parenthood - Charlotte Health Center offer?
The center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
What are the operating hours of Planned Parenthood - Charlotte Health Center?
Monday 9 AM - 4 PM, Tuesday 8 AM - 4 PM, Wednesday 10 AM - 6 PM, Thursday 8 AM - 4 PM, Friday 8 AM - 4 PM. Closed on Saturdays and Sundays.
Is Planned Parenthood - Charlotte Health Center open on holidays?
The center is closed on major holidays including Thanksgiving, Christmas, New Year's Day, and others as listed in their holiday hours.
Where is Planned Parenthood - Charlotte Health Center located?
It is located at 700 South Torrence Street, Charlotte, NC 28204, United States.
What languages are spoken at the Charlotte Health Center?
English is the primary language spoken at the center.
How can I contact Planned Parenthood - Charlotte Health Center?
You can call them at +1 704-536-7233 for inquiries or appointments.
What nearby pharmacies are available for prescription pickups after visiting the health center?
CVS Pharmacy Specialty Services is nearby, convenient for prescription pickups after your visit.
Are there any nearby places to relax or grab a treat before or after your appointment?
Yes, Nothing Bundt Cakes and Baskin-Robbins are nearby excellent options for desserts and treats.
What fitness centers are near Planned Parenthood - Charlotte Health Center for patients interested in wellness activities?
HSM Core, Orangetheory Fitness, and TotalCyclist gyms are near the health center for fitness and wellness activities.
Is there a park near the Charlotte Health Center where patients can relax or walk?
Yes, Charlotte Uptown Greenway is a nearby park offering a public plaza and active life opportunities for relaxation.