Planned Parenthood - Charlotte Health Center

3.3
145 reviews

About

Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Charlotte, NC for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Charlotte Health Center
700 South Torrence Street, Charlotte, NC
28204, United States

Hours

Reviews

3.3
145 reviews
5 stars
76
4 stars
7
3 stars
3
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times, unprofessional staff, and issues with appointment management.

Staff Attitude

While some reviews praised the kindness and professionalism of the staff, others highlighted rudeness and lack of empathy from receptionists and nurses.

Facility Issues

Several customers mentioned cleanliness concerns and disorganization within the facility, impacting their overall experience.

Insurance and Costs

Customers expressed frustration over insurance acceptance issues and high out-of-pocket costs, contradicting claims of low-cost services.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly regarding the care received from medical professionals.
  • SM
    Sabrina Morningstar
    6 days ago
    5.0
    I had a really wonderful experience at this clinic. I had to get a colposcopy and I am a big wimp so had a tough time being uncomfortable during the procedure. I kind of freaked out and both the support staff and Dr. Bliss were so kind and patient with me throughout and following the procedure. When I get my annual exam at this clinic, they are more thorough and I really feel heard hear compared to other OBGYNs I have been to.
  • MD
    Max Devinney
    Jan 5, 2026
    5.0
    I’ve been coming to this planned parenthood for almost a year and let me tell you, they are all amazing !! They always make sure I’m comfortable and affirm me in every way possible. They go above and beyond ever single time to make sure I’m informed and taken care of. They are always so nice to me. Thank you guys for being there and being so supportive!
  • TC
    Tefy Contreras
    Dec 27, 2025
    2.0
    Al inicio cuando me atendía aquí me gustó mucho pero al pasar de los meses no me gustó la te vio ya que saqué con tiempo mi cita para que ponga mi inyección y la otra cita Hera para atenderme unas molestias q tenía y el día de mi cita no me pudieron atender lo dos ya que no se abastecían de personal y me dijieron claramente q eligiera o atiende la doctora o me ponía mi inyección osea q chiste no lo veo nada profesional
  • AP
    Alexa Perez
    Oct 9, 2025
    1.0
    very bad service they give you appointments for them to just have you waiting for hours, front desk girl very unpleasant, “you’ll have to wait from 4 to 6 hours if you wanna get seen by the doctors” quote the front desk girl
  • SC
    Stephanie Cabrera
    Oct 8, 2025
    1.0
    This place has declined greatly. Found out the hard way today when arriving for my appointment that they no longer accept my insurance, and that they haven't "for a while", apparently because of some recent bill passed. Not sure why they couldn't have bothered to make a courtesy call to let me know, instead of having me waste my time driving there. And to really seal the deal on this awful experience, they gave a list of centers that would accept my insurance, so I call the first place on the list and wouldn't you know it, the number is outdated of course. It sent me to some random facility in California who, not to mention, had an exceptional rude clerk. It was a day filled with absolute embarrassment. I'm relieved that my insurance is no longer accepted, as I can no longer stand by an establishment like this that could be so unhelpful and disrespectful to women.

Frequently Asked Questions About Planned Parenthood - Charlotte Health Center

What services does Planned Parenthood - Charlotte Health Center offer?

The center provides emergency contraception, abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

What are the operating hours of Planned Parenthood - Charlotte Health Center?

Monday 9 AM - 4 PM, Tuesday 8 AM - 4 PM, Wednesday 10 AM - 6 PM, Thursday 8 AM - 4 PM, Friday 8 AM - 4 PM. Closed on Saturdays and Sundays.