Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
1,547 reviews
5 stars
1,019
4 stars
144
3 stars
82
2 stars
60
1 star
242
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and caring throughout their visits.
Service Efficiency
While many reviews highlighted quick service, several customers reported long wait times, particularly for certain procedures.
Facility Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to the customer experience.
Customer Care
Many customers appreciated the attentive and helpful nature of the staff, with specific mentions of staff going above and beyond to assist.
Communication Issues
Some customers experienced issues with communication regarding wait times and appointment processes, leading to frustration.
- SFStephanie FranklinNov 17, 20255.0In preparation for international travel, I was required to have a yellow fever vaccine. It is my practice to do research before following through on anything that I’m not familiar with. I was very happy to meet and speak with NP - Brittany, she was very knowledgeable regarding infectious diseases and mosquito-borne illnesses that are prevalent in the region that I am traveling too. She was very personable and very informative. I would also add that Jazmine who performed the vaccine was very experienced and provided great customer service. Great visit!
- CCCharlieNov 17, 20255.0Everyone was kind..quick..professional…and efficient. Smooth experience for my DOT recert.
- TCTruckin Wit Smuv CNov 17, 20255.0I recently visited Concentra for my DOT physical, and the entire experience was smooth and efficient from start to finish. The staff was friendly, welcoming, and very professional. They explained everything clearly, kept the process moving, and made sure I was comfortable the whole time. The wait wasn’t long, the exam was thorough, and everyone treated me with respect. I really appreciate how organized and helpful the team was. If you need a DOT physical or any work-related medical service, I highly recommend Concentra. They really take care of their patients.
- 9J98’s JayNov 12, 20251.0Terrible service took and hour just pee in a cup , and then another 40 mins I had sit in a room with basically just a loin cloth on for the physical in when she finally showed up it had been almost 2 hours , if you value your time don’t come here almost any urgent care I’ve been to before this is completely better in almost every aspect. Won’t be returning here
- JMJ. MoodyOct 20, 20255.0I recently went to Concentra for my DOT physical, and I couldn’t have asked for a better experience. From check-in to checkout, the entire process was smooth, organized, and efficient. The front desk staff was friendly and helpful, and they got me registered and ready to go right away. The medical staff was excellent — professional, respectful, and clearly experienced with DOT exams. They explained each step of the process, made sure I was comfortable, and answered all my questions without rushing. The doctor was thorough but quick, and I appreciated how clearly they communicated everything about my results and certification. The facility was very clean and well-maintained, and I was in and out in less than an hour, which is rare for a physical. Overall, it was one of the easiest DOT exams I’ve ever had. If you’re a driver looking for a fast, professional, and friendly place for your DOT physical, I highly recommend Concentra. They make the process stress-free and efficient from start to finish!
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 9200 Harris Corners Pkwy, Suite K, Charlotte, NC 28269, USA.
What are the regular business hours of Concentra Urgent Care?
They are open Monday through Friday from 7:30 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays like Thanksgiving (Nov 27 and 28) and Christmas (Dec 25), but open from 7:30 AM to 3:00 PM on Christmas Eve (Dec 24) and New Year's Eve (Dec 31).
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
The primary language spoken is English.
How can employers set up accounts for occupational health services at Concentra?
Employers can set up an account by visiting the featured message link provided on their website for worker's comp injury consultations.
What nearby places can I visit for food before or after my appointment at Concentra Urgent Care?
Nearby food options include Jimmy John's sandwich shop, Jack in the Box burger restaurant, Dunkin' coffee shops, Arby's fast food, Bob Evans American restaurant, and Hickory Tavern for casual dining.
Where can I find nearby accommodations if I need to stay near Concentra Urgent Care?
Nearby hotels include Fairfield Inn & Suites by Marriott Charlotte Northlake, Residence Inn by Marriott Charlotte Northlake, and Courtyard by Marriott Charlotte Northlake.
Are there any nearby services that can be helpful when visiting Concentra Urgent Care?
Yes, nearby services include The UPS Store for printing and shipping, T-Mobile for telecommunications, and multiple gas stations like Times Turnaround and BP for convenience.