Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, professional, and caring throughout their visits.
Wait Times
Many reviews highlighted long wait times, with some customers experiencing waits of over two hours, even for scheduled appointments.
Service Efficiency
While some customers reported quick service, others noted inefficiencies in the process, particularly during busy times.
Customer Experience
Overall, many customers expressed satisfaction with their experiences, citing a welcoming atmosphere and helpful staff.
Communication Issues
A few reviews mentioned problems with communication, particularly regarding wait times and treatment processes.
DR
Dave Raleigh
Nov 17, 2025
5.0
Staff is very friendly and professional. My visit didnt take any longer than expected and things seemed to move quickly.
DH
Destine' Hicks
Nov 17, 2025
5.0
My service was 10/10 all around. I was able to quickly get seen and all staff members were friendly. Will definitely return.
AM
Alvin Mingo
Nov 17, 2025
4.0
Even though I had over a 2hr wait, the staff was EXCELLENT. They were very professional and moved as quickly as possible due to high patient volume.
JM
John Morales
Nov 3, 2025
4.0
The Staff has a very diverse amount of people many are not too pleased to be there , but they put a priority to handle everyone in kind and prompt manner without without compromising their core responsibilities.
BW
BobbyJoe Waters
Nov 2, 2025
5.0
This is a great place to go to receive a recertification for your Dot card and I see that they do other checkups and helps.
I would definitely keep them in mind on other things that they are able to do.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Charlotte provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care during weekdays?
The clinic is open Monday through Friday from 7:30 AM to 5:00 PM.
Is Concentra Urgent Care open on weekends or public holidays?
Concentra Urgent Care is closed on Saturdays and Sundays, and also closed on major holidays such as Thanksgiving Day, Christmas Day, and New Year's Day. On Christmas Eve, it operates from 7:30 AM to 3:00 PM.
What payment options are accepted at Concentra Urgent Care in Charlotte?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Concentra Urgent Care located?
It is located at 4221 Tuckaseegee Road, Charlotte, NC 28208, USA.
Does Concentra Urgent Care offer services in languages other than English?
Concentra Urgent Care provides services primarily in English.
Are there any gyms near Concentra Urgent Care where I can work out before or after my visit?
Yes, Planet Fitness is nearby, offering gym and health spa facilities which you can visit before or after your appointment.
Where can I find nearby dining options close to Concentra Urgent Care?
Love In Action Cafe, a vegetarian restaurant and bakery, and Fresh From the Grill, an American restaurant, are nearby options for dining before or after your visit.
Are there any hotels near Concentra Urgent Care for out-of-town visitors?
Yes, Comfort Inn and Econo Lodge are nearby hotels where visitors can stay conveniently close to Concentra Urgent Care.
Can customers easily access pharmacies near Concentra Urgent Care for medications?
Yes, Rite Aid pharmacy is located nearby, providing convenient access to medications near the urgent care center.