Concentra Urgent Care

4.2
1318 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
4221 Tuckaseegee Road, Charlotte, NC
28208, United States

Hours

Reviews

4.2
1,318 reviews
5 stars
888
4 stars
152
3 stars
59
2 stars
46
1 star
173

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and caring throughout their visits.

Wait Times

Many reviews highlighted long wait times, with some customers experiencing waits of over two hours, even for scheduled appointments.

Service Efficiency

While some customers reported quick service, others noted inefficiencies in the process, particularly during busy times.

Customer Experience

Overall, many customers expressed satisfaction with their experiences, citing a welcoming atmosphere and helpful staff.

Communication Issues

A few reviews mentioned problems with communication, particularly regarding wait times and treatment processes.
  • DR
    Dave Raleigh
    Nov 17, 2025
    5.0
    Staff is very friendly and professional. My visit didnt take any longer than expected and things seemed to move quickly.
  • DH
    Destine' Hicks
    Nov 17, 2025
    5.0
    My service was 10/10 all around. I was able to quickly get seen and all staff members were friendly. Will definitely return.
  • AM
    Alvin Mingo
    Nov 17, 2025
    4.0
    Even though I had over a 2hr wait, the staff was EXCELLENT. They were very professional and moved as quickly as possible due to high patient volume.
  • JM
    John Morales
    Nov 3, 2025
    4.0
    The Staff has a very diverse amount of people many are not too pleased to be there , but they put a priority to handle everyone in kind and prompt manner without without compromising their core responsibilities.
  • BW
    BobbyJoe Waters
    Nov 2, 2025
    5.0
    This is a great place to go to receive a recertification for your Dot card and I see that they do other checkups and helps. I would definitely keep them in mind on other things that they are able to do.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Charlotte provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

The clinic is open Monday through Friday from 7:30 AM to 5:00 PM.