Warby Parker Fenton

4.9
260 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker Fenton
5 Fenton Main St., Cary, NC
27511, United States

Hours

Reviews

4.9
260 reviews
5 stars
252
4 stars
3
3 stars
2
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent support throughout the purchasing process.

Product Selection

Customers appreciate the wide variety of stylish and affordable frames available, often noting the extensive selection.

Efficiency

Many reviews highlight the quick and easy process of purchasing glasses, with efficient service and minimal wait times.

Warranty and Repairs

The two-year warranty on frames and the ability to quickly repair or adjust glasses are positively noted by customers.

Mixed Experiences

While most feedback is positive, there are some reports of poor experiences related to eye exams and order issues.
  • MD
    Margaret Dyer
    6 days ago
    5.0
    I was greeted when I went in the door. I just love the display of glasses in this store, and the bright colors on the walls. You can move with ease try on all of the glasses if you like ;}. Customer service was excellent...I was treated very nice...Overall the service was topnotch!
  • NR
    Nadeen Risi
    Dec 27, 2025
    5.0
    Came in for glasses and staff was so nice and helpful. Lauren was extremely patient with us as we navigated two orders. Love going into the storefront.
  • DH
    Dean Harris
    Dec 20, 2025
    5.0
    On my third pair of glasses from Warby Parker, and the folks at the Fenton store have always been very helpful. Latest example is when I stepped on one pair and thought that at a minimum I would need a new frame. Technician fixed them within 10 minutes. Plus WP typically costs way less than any glasses I have purchased at my eye doctor’s store
  • CB
    Christine Batz
    Dec 18, 2025
    5.0
    Great customer service. The store has a wide variety of frames and total cost of new frames with progressive lenses was a fraction of the cost at My Eye MD. Highly recommend to anyone looking.
  • MN
    Maia Novello
    Dec 6, 2025
    3.0
    Two year warranty on frames was a wonderful surprise when my daughter’s frames snapped in half. Staff is always friendly and helpful. Update: Not sure why it takes 14 days to get a replacement frame that broke in half and was under warranty. For people that truly can’t see and don’t have a backup pair of glasses, this would be a major life hindrance. We’ve called 4 times and can’t get an estimated date of delivery to the store. Order was for frames only.

Frequently Asked Questions About Warby Parker Fenton

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).