If you care for yourself or your loved ones, Please go to Carolina Behavioral Care, UNC or Duke. I’ve had not great, and incompetent experiences from Cone urgent care and even tried a PCP with Cone. After some years and not having much of a choice, I tried Cone health for Psychiatry. Absolutely awful experience, they are in the stone ages, they can barely use their email. They have MyChart but don’t know how to use it or refuse to use it. Their secretary even told me they’ve been told not to use it in some instances because it’s too confusing or doesn’t work right, which that should have been the red flag on my first visit. I’ve had them update their records every visit because the changes were never made in the first place. Not just like family records. Medications that I had never even taken or had been prescribed years ago. It’s still in my chart after a couple visits. Seems like that’s something they need to fix.
FYI, they have a strict policy that you must be a patient for minimum 6 months to get them to fill out any FMLA or Short Term Disability paperwork. It took them a week of me calling for them to figure out the short term disability paperwork isn’t for them to file for S-T-D or FMLA. Literally if they just, I don’t know, read the document, saying “request for medical records” it would have avoided a headache for everyone. Even after my Father reached out to a VP for help. All we got was legal Jargon… they have zero care or compassion, or accurate record keeping.
Here is the kicker! Living in the area, I know People who work for Cone and they won’t even go to Cone or let their loved ones go! How sad is that! Heck the caregiver I started seeing is leaving… they didn’t even have to say why. I already knew.
So please, I again urge you to go somewhere else if you are able to. I promise whatever inconvenience you have somewhere else will be a walk in the park in comparison to Cone Health’s incompetence. I wouldn’t trust them to treat me for the common cold at this point.
DD
Debbie Smith now DeWeese since my divorce
Apr 7, 2024
5.0
Very good experiences with both my Doctor and Therapist
TF
Tasha francis
Aug 28, 2023
1.0
This place is horrible they don't answer the phone!Dr.u stopped working with our son for no reason at all asks the same questions over and over he should NOT be a doctor doesn't know what he is doing!don't go here!!💯
LT
lisa templeton
Jan 29, 2021
1.0
Aarti Kapur is not a good Dr all she cares about is the money not your mental health. If you do not keep seeing her every 2 months she drops you as a patient.
Frequently Asked Questions About Cone Health Alamance Regional Psychiatric Associates
What services does Cone Health Alamance Regional Psychiatric Associates provide?
Cone Health Alamance Regional Psychiatric Associates offers innovative, evidence-based behavioral health care for children, adolescents, and adults in Burlington and the Alamance County area.
Where is Cone Health Alamance Regional Psychiatric Associates located?
The clinic is located at 1225 Huffman Mill Rd, #205, Burlington, NC 27215, USA.
What are the operating hours of Cone Health Alamance Regional Psychiatric Associates?
The clinic is open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 12:00 PM, and closed on weekends.
What languages are spoken at Cone Health Alamance Regional Psychiatric Associates?
Services are provided in English.
How can I contact Cone Health Alamance Regional Psychiatric Associates?
You can contact the clinic by phone at +1 336-586-3795.
What categories of healthcare does Cone Health Alamance Regional Psychiatric Associates specialize in?
The clinic specializes in psychiatry and mental health care.
Is there an urgent care clinic near Cone Health Alamance Regional Psychiatric Associates?
Yes, Urgent Care Of Burlington is nearby, providing immediate care services if you need urgent medical attention.
What medical facilities are close to Cone Health Alamance Regional Psychiatric Associates?
Nearby medical facilities include UNC Hospitals Burlington Imaging and Breast Center, Stewart Physical Therapy, and Feel Great Sleep Medical Center, offering a range of specialized health services.
Are there convenient places near the clinic for financial services or supplies?
Yes, the Bank of America ATM and Bitcoin Depot are nearby for financial transactions, and convenience stores like Circle K are available for everyday needs.
What dining options are available near Cone Health Alamance Regional Psychiatric Associates?
Mayflower Seafood Restaurant is close by, offering seafood and Chinese cuisine for a meal before or after your appointment.