Cone Health Alamance OB/GYN at Burlington

3.2
129 reviews

About

Women's Health Clinic
Cone Health Alamance OB/GYN at Burlington provides a wide range of healthcare services including adult and teenager gynecology, routine and high risk pregnancy care, minimally invasive surgical procedures, same day in-office procedures, infertility management, weight loss services, and 3D ultrasound imaging.

Location

Cone Health Alamance OB/GYN at Burlington
2921 Crouse Lane, Burlington, NC
27215, United States

Hours

Reviews

3.2
129 reviews
5 stars
62
4 stars
5
3 stars
5
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendliness and professionalism of the staff, particularly the front desk and nursing teams.

Provider Experience

Mixed reviews on providers; while some doctors received high praise for their care and compassion, others were criticized for lack of empathy and poor communication.

Appointment Issues

Frequent complaints about scheduling problems, including appointment cancellations and long wait times, leading to frustration among patients.

Billing Concerns

Several customers expressed dissatisfaction with billing practices, citing unexpected charges and issues with insurance coverage.

Overall Care

While some patients reported positive experiences with their care, others felt neglected and unvalued, leading to a significant divide in overall satisfaction.
  • SO
    Shiro Ooo
    Nov 19, 2025
    1.0
    The staff and everything were incredibly nice here but the fact that my bill for a prenatal appt where I received no bloodwork or really any information, just an ultrasound was almost $1000 is ridiculous. I paid over $300 out of pocket with insurance and still owe another $100 which is so outrageous when they didn’t do anything for the first appointment. Highway robbery, American healthcare is wealthcare.
  • HJ
    Heather James
    Nov 12, 2025
    1.0
    This place keeps canceling my colposcopy... a procedure that tests for CANCER. So maybe I have cancer. Who knows. I don't though because my appt has been canceled 3x.
  • MM
    Mitzi
    Oct 21, 2025
    5.0
    The receptionist who scheduled my apt, I hate I didn't get her name because she went above and beyond to get me in fast to be seen! Taylor and Sarah Dumas were so sweet and made me feel very comfortable and listened to what my concerns were. I highly recommend them! Thank you again ladies!
  • TT
    TheBestGizma
    Sep 4, 2025
    5.0
    I highly recommend Melissa Swanson. Seems sympathetic, knowledgeable and very attentively to details.
  • EB
    Erica Bradsher
    Aug 28, 2025
    2.0
    Since Dr Cherry left this place is a waste of time! They dont care and brush you off like you dont know your own body! The only reason I gave 2 stars is the other staff! The front desk, lab nurse and triage nurse is awesome! I will be finding another obgyn!

Frequently Asked Questions About Cone Health Alamance OB/GYN at Burlington

What services does Cone Health Alamance OB/GYN at Burlington provide?

Cone Health Alamance OB/GYN at Burlington offers adult and teenager gynecology, routine and high risk pregnancy care, minimally invasive surgeries, same day in-office procedures, infertility management, weight loss services, and 3D ultrasound imaging.

What are the operating hours of Cone Health Alamance OB/GYN at Burlington?

They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.