Cone Health Alamance Gastroenterology at Burlington

Reviews

• JS

  Jeffrey Smith

  May 1, 2025
  1.0
  Waited months for an appointment off of a referral. Never got one so i called and was told that bc i had seen Duke years ago about this issue i need to just go back to them. They weren't taking new patients and i was better off calling Duke back. My main reason for trying to see them was Duke didn't have an answer so i wanted another set of eyes on the situation. as long as i have a choice they'll never get me as a patient. Isn't the purpose of the medical field to help people, i guess not at Cone Health.
• LL

  LLindaW

  Jan 6, 2025
  1.0
  I love how the receptionists are now able to give medical advice. I call to set up an app to see Dr Vanga bc I had an ER visit and learned I had Gallstones and the ER Dr recommended I see a surgeon. Now I wanted to discuss possible option with an actual GI Dr and instead of scheduling an appointment, the receptionist tells me to go ahead and see the surgeon. My response was soooooooo I shouldn't discuss options with an ACTUAL GI DOCTOR??? No the ER Dr said see the surgeon do that. What kind of insanity is that? Don't go to a specialist just go head and have surgery. Don't discuss possible options other than surgery. I have always heard about the awful front office treatment with Alamance GI and I thought surly it can't be that bad. I was wrong. The drs may be "ok" but they don't care about the reputation of their business bc the problem isn't dealt with which is the front office staff. I sometimes wonder if I were an "Ashley" if the treatment would be the same.
• CW

  Crystal Williams

  Jan 12, 2023
  5.0
  So, I had severe stomach pains after I ate and Dr. Anna quickly got me a Ct, blood work and a breath test. I was later positive for h-pylori which I was treated for and I am happy to say I’m still doing well. I am so grateful for Dr. Anna. I do feel they need more staff to answer phones in office. My experience was great otherwise!!!
• MH

  Maggie Hart

  Aug 15, 2022
  2.0
  This is a great place if you can wait weeks on end for care. First, the good: I have had one office visit and one procedure through Alamance GI, and both times the doctor was very caring and knowledgeable. I have zero complaints in that regard. However, it doesn't matter how good the doctors are if you can't get in to see them when you need to. I have been experiencing severe stomach pain on and off - this past Saturday night it got so bad I couldn't even stand. Fortunately, it eased and I've just been sore since (but obviously fearing I could experience another painful attack at any time). I called today to make an appointment, citing severe stomach pain, and was told the soonest appointment for the Dr I had previously seen was 6 weeks away. I stated that I simply couldn't wait that long and asked if there was any way I could see another provider here. I was told that "they won't let you just flip flop doctors like that." Um, I'm not trying to "flip flop doctors," I'm trying to not wait in pain for 6 weeks while my condition worsens. I was then told that if I couldn't wait that long, to just go to the ER. With my insurance an ER copay is a huge expense that I cannot afford unless there is truly no other choice. Is there really no option here for established patients to see a provider sooner than 6 weeks when they're experiencing an urgent issue? Apparently not.
• MG

  Mya Gary

  Mar 23, 2022
  1.0
  Making the appointment and check in was a breeze but when I went back the doctor that was assigned to me was very dismissive and was not listening to my concerns nor was he going on about what My referral was even about he diagnosed me with the problem I previously had and fixed with Alamance Ear Nose and Throat I honestly wouldn’t recommend them maybe the mebane office would’ve been best not to mention the meds he prescribed me I looked up as i do with all but with that one the first thing I see besides the description is articles on recalls from last year with bad side effects

Frequently Asked Questions About Cone Health Alamance Gastroenterology at Burlington