Stanton Optical

Reviews

• JF

  Jeffrey fish

  3 days ago
  2.0
  This was by far my least favorite optometrist experience. The “virtual” appointment was an unexpected surprise, and it’s not something I’d ever choose again. They had to reset the remote-controlled exam equipment three different times while the lenses flickered wildly in front of my eyes. After all of that, I was told to go look at frames again—despite already having a pair—because the remote doctor had suddenly disappeared from my exam. A few minutes later, I was called back for a manual test that wasn’t even done by an optometrist. After jumping through all these hoops, I was quoted an astronomical price—even after being told I had “great insurance.” When I declined and said I’d just pay for my exam, I was asked, “Well, where did you want to be on these?” as if I were negotiating at a yard sale. You gave a price—I’m simply not paying it. They also advertise same-day glasses, but conveniently wait until payment to tell you they “only have one of your lenses” and the other won’t be in for two weeks. We heard multiple people being told this same excuse while we were there. The entire experience felt like a waste of time. There were no high-quality frames available; I came in hoping to replace Oakleys, but everything felt flimsy and cheap. My wife and I were there for nearly two hours, and everything about the process felt disorganized and misleading. Overall, the whole practice felt like smoke and mirrors, and I won’t be returning. If you’re looking for a real, in-person optometrist experience, this is not the place.
• LL

  Lethal Leah

  Nov 6, 2025
  1.0
  I was seen October 16th Poor communication was told on October 23rd my glasses were there and needed to be cut then received a very late phone call at 7:53 saying they were actually still out for delivery in New York and it would be ready within a week I then spoke with customer service representative because they do not answer their phone calls and told me they have 14 days to get my glasses ready I want a refund and my lense prescription at this point it’s been 16 days longer than the 14 days the representative told me to give them I’m very disappointed and aggravated at this point
• RJ

  Richard Thomas Cox Jr

  Nov 4, 2025
  1.0
  With appointment been here 2.5 hours only one person working 11 people waiting not nearly enough staff … if you dont mind waiting for hours its a great place
• LH

  Linda Henley

  Nov 4, 2025
  5.0
  Kimberly she was so great to help me to get my glasses she very sweet person and everyone there are so nice.
• KF

  K Foster

  Oct 28, 2025
  5.0
  Because of the staff (especially Candi), I will now go to Stanton optical for my appointments and eye needs. It's been a while since I received such quality customer service. 10/10.

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